2023 Jeep Cherokee Problems, Complaints & Recalls
- Compared with other Cherokee years
- Not enough data 19th of 19 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 3 complaints with NHTSA about the 2023 Jeep Cherokee. That ranks 19th out of 19 Cherokee model years for complaints. The most reported problem area is power train (2 complaints, 67%), typically at around 11,500 miles. Complaints mention 1 crash, 1 injury. There is 1 safety recall covering this model year.
- 3owner complaints
- 1safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 Jeep Cherokee problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 2 | 67% | 11,500 | — | — |
| Air Bags | 1 | 33% | 11,500 | — | — |
| Parking Brake | 1 | 33% | 54 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 Jeep Cherokee recalls (1)
Tap a recall to see the problem, the risk and the fix.
Power train
Problem: Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.
Risk: A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.
Fix: Dealers will update the Drivetrain Control Drivetrain Control Module, PTU, and Electronic Park Brake software, and replace the PTU, as necessary, free of charge. Interim owner notification letters explaining the safety risk were mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 40D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2023 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of…
The contact owns a 2023 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently. After restarting the vehicle, the vehicle returned to normal…
The contact owns a 2023 Jeep Cherokee. The contact stated that while reversing out of the garage the air bags were erroneously deployed. The contact indicated that six of the eight air bags in the vehicle deployed including the front driver and passenger air bags although no crash had initially…
Other Jeep Cherokee years
← 2022 Cherokee · 2026 Cherokee →
| Year | Complaints | Recalls |
|---|---|---|
| 2026 Cherokee | 8 | 4 |
| 2023 | 3 | 1 |
| 2022 Cherokee | 51 | 3 |
| 2021 Cherokee | 176 | 4 |
| 2020 Cherokee | 325 | 3 |
| 2019 Cherokee | 1,661 | 11 |
| 2018 Cherokee | 687 | 7 |
| 2017 Cherokee | 1,337 | 6 |
| 2016 Cherokee | 1,410 | 9 |
| 2015 Cherokee | 1,789 | 11 |
| 2014 Cherokee | 2,650 | 13 |
| 2006 Cherokee | 17 | 0 |
| 2001 Cherokee | 229 | 2 |
| 2000 Cherokee | 369 | 1 |
| 1999 Cherokee | 366 | 2 |
| 1998 Cherokee | 399 | 5 |
| 1997 Cherokee | 390 | 4 |
| 1996 Cherokee | 447 | 6 |
| 1995 Cherokee | 608 | 6 |
See all Jeep Cherokee problems by year, every Jeep model, or the Jeep VIN decoder.
Similar Jeep models
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Frequently asked questions
What are the most common problems with the 2023 Jeep Cherokee?
Owners most often report power train, air bags, parking brake problems. The top one, power train, accounts for 2 complaints.
Was there a recall on the 2023 Jeep Cherokee?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 Jeep Cherokee a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Cherokee model years, the 2023 has too little data to compare, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.