2020 Lexus ES Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 1, 2026 · 18 owner complaints analyzed

Compared with other ES years
More complaints than other years 13th of 30 for complaints
NHTSA crash rating
Not rated

Owners have filed 18 complaints with NHTSA about the 2020 Lexus ES. That ranks 13th out of 30 ES model years for complaints. The most reported problem area is air bags (8 complaints, 44%). Complaints mention 3 crashes, 4 injuries. There is 1 safety recall covering this model year.

Lexus ES
Lexus_ES_350h_(XZ20) at Auto Zuerich 2025. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2020 Lexus ES problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags8
Unknown or Other4
Service Brakes3 · ~30,000 mi
Forward Collision Avoidance2 · ~25,379 mi
Electrical System1
Engine1
Fuel/propulsion System1
Suspension1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags844%———
Unknown or Other422%———
Service Brakes317%30,000——
Forward Collision Avoidance211%25,379——
Electrical System16%———
Engine16%———
Fuel/propulsion System16%———
Suspension16%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 7 complaints
2024: 7202472025: 6202562026: 520265

n = 18 complaints · Source: NHTSA

2020 Lexus ES recalls (1)

Tap a recall to see the problem, the risk and the fix.

Air bags:sensor:occupant classificationDec 20, 2023 · NHTSA campaign 23V865000 · 999,901 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Not sure if I have the right things checked. Starting about december 2022 i experienced the car "lunging" forward upon putting the car into drive, After having backed out of a parking space. It continued to do this off and on even through today. It seems to do it most after the car has been sitting…

Suspension · received Aug 1, 2026 · NHTSA complaint 11754220

The front timing chain cover on the engine was leaking at 53k miles. This is a 2GR-FKS engine. We have had the car for 19k miles, and bought it as a Certified Pre-Owned. We're looking at spending over 10% of the purchase price of the car on a repair, after barely having it for three years.

Engine · received Jul 8, 2026 · NHTSA complaint 11749126

I was driving on a freeway. I had my adaptive cruise control turned on. The car in front of me slowed down. My adaptive cruise control did not slow me down so I applied the breaks. The breaks did not work. The breaks did not slow me down or stop me. My pre-collision system did not activate. I…

Service Brakes · received Mar 14, 2026 · NHTSA complaint 11724316

Car has been stalling, jerking and revving of the engine! Transmission service was done around 100,000 miles, about 30000 miles later, car was taken back to dealer and they were unable diagnose a problem. Issue got worse until it became undriveable. Car towed back to dealership only to be told I…

Unknown or Other · received Mar 6, 2026 · NHTSA complaint 11722630

Paring brake has been bucking backwards and forward for most of 2026 and finally it failed facing downhill on Feb 4, 2026 and rolled downhill until it stopped after hitting a sign.

Unknown or Other · received Feb 11, 2026 · NHTSA complaint 11717319

Other Lexus ES years

← 2019 ES · 2021 ES →

See all Lexus ES problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2020 Lexus ES?

Owners most often report air bags, unknown or other, service brakes problems. The top one, air bags, accounts for 8 complaints.

Was there a recall on the 2020 Lexus ES?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2020 Lexus ES a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ES model years, the 2020 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.