2024 Lexus ES Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 4, 2026 · 9 owner complaints analyzed

Compared with other ES years
Not enough data 18th of 30 for complaints
NHTSA crash rating
Not rated

Owners have filed 9 complaints with NHTSA about the 2024 Lexus ES. That ranks 18th out of 30 ES model years for complaints. The most reported problem area is air bags (2 complaints, 22%), typically at around 3,072 miles. Complaints mention 2 crashes. There are 2 safety recalls covering this model year.

Lexus ES
Lexus_ES_350h_(XZ20) at Auto Zuerich 2025. Representative photo; appearance varies by model year. Photo: Alexander Migl, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2024 Lexus ES problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags2 · ~3,072 mi
Lane Departure2
Back Over Prevention1 · ~23,000 mi
Seat Belts1 · ~10,100 mi
Seats1
Service Brakes1
Vehicle Speed Control1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags222%3,072——
Lane Departure222%———
Back Over Prevention111%23,000——
Seat Belts111%10,100——
Seats111%———
Service Brakes111%———
Vehicle Speed Control111%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 5 complaints
2023: 1202312024: 5202452026: 320263

n = 9 complaints · Source: NHTSA

2024 Lexus ES recalls (2)

Tap a recall to see the problem, the risk and the fix.

Back over prevention:display functionOct 30, 2025 · NHTSA campaign 25V744000 · 1,024,407 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Back over prevention:display functionFeb 21, 2024 · NHTSA campaign 24V124000 · 18,616 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.

Fix: Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2024 Lexus ES 300h. The contact stated that while his wife was in reverse (R) and backing up into a parking space at approximately 2 MPH, she crashed into the rear of another vehicle. The contact stated that his wife did not hear the rear collision proximity alarm, and the…

Back Over Prevention · received Mar 4, 2026 · NHTSA complaint 11721935

Driver side airbag cover is open. Previously reported, dealer states that it was open due to dashcam wiring being placed and cover not being closed completely. Dealer closed the cover completely. Today, the cover is open again.

Air Bags · received Jan 22, 2026 · NHTSA complaint 11712623

The contact owns a 2024 Lexus ES 350. The contact stated that while attempting to use the front driver's side seat belt, the seat belt failed to extend as needed, and the contact was unable to use the seat belt. The contact stated that the failure had been occurring intermittently. The vehicle was…

Seat Belts · received Jan 13, 2026 · NHTSA complaint 11710622

The contact owns a 2024 Lexus ES300H. The contact stated while the vehicle was parked, the contact noticed that the driver's side air bag cover was detached. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was scheduled for inspection on the following…

Air Bags · received Dec 17, 2024 · NHTSA complaint 11631157

Vehicle Blind Spot indicator did not come on while car was on side of Vehicle on trip to Atlanta. If car did not honk we surely would have had an accident. I started to monitor when the light came on and noticed in was extremely inconsistent with respect to how for an approaching vehicle was from…

Lane Departure · received Sep 14, 2024 · NHTSA complaint 11614553

Other Lexus ES years

← 2023 ES · 2025 ES →

See all Lexus ES problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2024 Lexus ES?

Owners most often report air bags, lane departure, back over prevention problems. The top one, air bags, accounts for 2 complaints.

Was there a recall on the 2024 Lexus ES?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2024 Lexus ES a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other ES model years, the 2024 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.