2002 Lexus IS Problems, Complaints & Recalls

Source: NHTSA · Updated Dec 9, 2020 · 12 owner complaints analyzed

Compared with other IS years
More complaints than other years 8th of 27 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 12 complaints with NHTSA about the 2002 Lexus IS. That ranks 8th out of 27 IS model years for complaints. The most reported problem area is structure (5 complaints, 42%), typically at around 80,000 miles. Complaints mention 1 crash, 1 injury. There are no safety recalls on file for this model year.

Lexus IS
2026 Lexus IS300h F Sport. Representative photo; appearance varies by model year. Photo: TTTNIS, CC0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Lexus IS problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Structure5 · ~80,000 mi
Tires2
Air Bags1
Electronic Stability Control (esc)1 · ~203,000 mi
Engine and Engine Cooling1
Exterior Lighting1
Service Brakes1 · ~203,000 mi
Steering1 · ~60,000 mi
Suspension1 · ~116,000 mi
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Structure542%80,000——
Tires217%———
Air Bags18%———
Electronic Stability Control (esc)18%203,000——
Engine and Engine Cooling18%———
Exterior Lighting18%———
Service Brakes18%203,000——
Steering18%60,000——
Suspension18%116,000——
Unknown or Other18%———
Visibility/wiper18%50,999——
Wheels18%60,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 5 complaints
2006: 1200612007: 2200722014: 5201452015: 2201522018: 1201812020: 120201

n = 12 complaints · Source: NHTSA

2002 Lexus IS recalls (0)

No safety recalls are on file for the 2002 Lexus IS.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Problem started when car was in for repair of wheel alignment wheels got stolen from dealer collision center lexus not car goes out of alignment while driving on a rough road wearing out tires compliantly about 3 set of tires replaced

Suspension · received Dec 9, 2020 · NHTSA complaint 11378605

Car runs great until check engine light comes on followed by vsc and then brake light. When those lights come on it runs rough and brakes make gear noise under driver's side hood area. Brake is very sluggish and almost non existent when it fails. Let it set, clear fault and runs fine until warm…

Service Brakes · received Feb 3, 2018 · NHTSA complaint 11066838

Dashboard is melting. *tr

Structure · received Mar 13, 2015 · NHTSA complaint 10694116

Over the years my dashboard has deteriorated, the rubber has become sticky and nasty just like all the other lexus vehicles in complaints. I understand there is a recall regarding this matter but not my year. I do not understand why this wouldn't apply to all the 2002 models that are experiencing…

Structure · received Jan 14, 2015 · NHTSA complaint 10672593

Something on windshield that makes it hard to see, it impairs my vision. Dashboard is literally melting! It's sticky! Now i don't understand why lexus doesn't take care of their customers and send out a recall. Fix their mistakes and do it right. I understand they tried to pass some cheaper…

Visibility/wiper · received Nov 21, 2014 · NHTSA complaint 10660096

Other Lexus IS years

← 2001 IS · 2003 IS →

See all Lexus IS problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Lexus IS?

Owners most often report structure, tires, air bags problems. The top one, structure, accounts for 5 complaints.

Was there a recall on the 2002 Lexus IS?

No safety recalls are on file for this model year.

Was the 2002 Lexus IS a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IS model years, the 2002 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.