2011 Lexus IS Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 20, 2026 · 15 owner complaints analyzed

Compared with other IS years
More complaints than other years 7th of 27 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 15 complaints with NHTSA about the 2011 Lexus IS. That ranks 7th out of 27 IS model years for complaints. The most reported problem area is air bags (7 complaints, 47%), typically at around 40,000 miles. There are no safety recalls on file for this model year.

Lexus IS
2026 Lexus IS300h F Sport. Representative photo; appearance varies by model year. Photo: TTTNIS, CC0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2011 Lexus IS problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags7 · ~40,000 mi
Visibility/wiper4
Structure3
Engine2 · ~115,000 mi
Unknown or Other2
Fuel/propulsion System1 · ~115,000 mi
Power Train1 · ~115,000 mi
Seats1
Steering1 · ~77,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags747%40,000——
Visibility/wiper427%———
Structure320%———
Engine213%115,000——
Unknown or Other213%———
Fuel/propulsion System17%115,000——
Power Train17%115,000——
Seats17%———
Steering17%77,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 3 complaints
2016: 3201632017: 3201732019: 1201912020: 2202022021: 1202112022: 2202222026: 320263

n = 15 complaints · Source: NHTSA

2011 Lexus IS recalls (0)

No safety recalls are on file for the 2011 Lexus IS.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The dash has started melting after being in hot weather. Despite ceramic window tint which reduces heat (and likely slowed the melting) the dah continues to melt. This results in significant shining and reduction in visibility. While there was an enhanced warranty program from Lexus in which they…

Visibility/wiper · received Jun 20, 2026 · NHTSA complaint 11745346

The dashboard of our 2011 Lexus IS has begun to "melt," for lack of better words. We have owned the car since 2011 and it has approximately 162000 miles now. The problem has arisen over the last two years or so and is a known issue for cars of that period. Lexus claims they had an enhanced warranty…

Visibility/wiper · received Mar 19, 2026 · NHTSA complaint 11725593

The dashboard on our vehicle has started to "melt." While there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. This is a true safety issue now as visibility from the front windshield is hindered due to…

Visibility/wiper · received Feb 19, 2026 · NHTSA complaint 11719069

The dashboard is defective in that it melts when exposed to heat and becomes sticky. Although initially it started off as a cosmetic issue, the melting of the dashboard causes it to be very glossy to the point where it reflects onto the front windshield and creates a blind spot on the front…

Visibility/wiper · received Sep 30, 2022 · NHTSA complaint 11487329

Valley Plate Leak. The Valley Plate Leaks are notorious on this vehicle. There have been several forums about it.

Engine · received Jan 21, 2022 · NHTSA complaint 11448300

Other Lexus IS years

← 2010 IS · 2012 IS →

See all Lexus IS problems by year, every Lexus model, or the Lexus VIN decoder.

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Frequently asked questions

What are the most common problems with the 2011 Lexus IS?

Owners most often report air bags, visibility/wiper, structure problems. The top one, air bags, accounts for 7 complaints.

Was there a recall on the 2011 Lexus IS?

No safety recalls are on file for this model year.

Was the 2011 Lexus IS a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IS model years, the 2011 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.