2004 Lexus IS Problems, Complaints & Recalls
- Compared with other IS years
- About as many complaints as other years 13th of 27 for complaints
- Safety recalls
- None on file
- NHTSA crash rating
- Not rated
Owners have filed 10 complaints with NHTSA about the 2004 Lexus IS. That ranks 13th out of 27 IS model years for complaints. The most reported problem area is unknown or other (5 complaints, 50%), typically at around 59,000 miles. Complaints mention 1 crash, 2 injuries. There are no safety recalls on file for this model year.

- 10owner complaints
- 0safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Lexus IS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 5 | 50% | 59,000 | — | — |
| Air Bags | 3 | 30% | 101,350 | — | — |
| Structure | 3 | 30% | 70,461 | — | — |
| Wheels | 1 | 10% | 103,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Lexus IS recalls (0)
No safety recalls are on file for the 2004 Lexus IS.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Melting dash board to include passenger side airbag cover, leaves residue on your hand when you touch it regardless of where the vehicle is parked in cool or hot areas.
Dashboard has been melting since i bought the car brand new in 2005. It had 300 miles on it. It has had a stuck vent since 8 bought it on to of the dash and the repaint that now looks like crap. Back to the original issue of the melting dashboard. I have been burnt by the melting whatever it is…
I have a 2004 lexus is300 and have the same dash melting issue that other people is having. Starting from 2007 the dash started to melt and took to deal back then and they refuse to do anything. Recently got a letter for warranty enhancement notice for my other 2007 lexus es350 with same issue of…
The dashboard is melting. When touched it leaves prints and feels sticky. It's been on going for a few years and has gotten worse. I'm concerned it may be toxic.
2004 lexus is300 purchased from the original owner in 2008. As evidenced by many claims on different lexus/toyota vehicles the dashboard and center console is "melting." 2006 and up lexus is models have an existing recall. 2002-2005 lexus is models do not have this recall although the issue is…
Other Lexus IS years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 IS | 1 | 0 |
| 2025 IS | 1 | 0 |
| 2024 IS | 1 | 0 |
| 2023 IS | 5 | 0 |
| 2022 IS | 4 | 1 |
| 2021 IS | 2 | 0 |
| 2020 IS | 6 | 0 |
| 2019 IS | 2 | 0 |
| 2018 IS | 3 | 0 |
| 2017 IS | 11 | 0 |
| 2016 IS | 2 | 0 |
| 2015 IS | 9 | 0 |
| 2014 IS | 12 | 0 |
| 2013 IS | 9 | 0 |
| 2012 IS | 18 | 0 |
| 2011 IS | 15 | 0 |
| 2010 IS | 40 | 1 |
| 2009 IS | 40 | 2 |
| 2008 IS | 102 | 3 |
| 2007 IS | 122 | 3 |
| 2006 IS | 143 | 7 |
| 2005 IS | 12 | 0 |
| 2004 | 10 | 0 |
| 2003 IS | 12 | 0 |
| 2002 IS | 12 | 0 |
| 2001 IS | 1 | 0 |
| 1999 IS | 1 | 0 |
See all Lexus IS problems by year, every Lexus model, or the Lexus VIN decoder.
Similar Lexus models
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Frequently asked questions
What are the most common problems with the 2004 Lexus IS?
Owners most often report unknown or other, air bags, structure problems. The top one, unknown or other, accounts for 5 complaints.
Was there a recall on the 2004 Lexus IS?
No safety recalls are on file for this model year.
Was the 2004 Lexus IS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other IS model years, the 2004 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.