2004 Lincoln Navigator Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 14, 2020 · 86 owner complaints analyzed

Compared with other Navigator years
Far more complaints than other years 5th of 31 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 86 complaints with NHTSA about the 2004 Lincoln Navigator. That ranks 5th out of 31 Navigator model years for complaints. The most reported problem area is suspension (24 complaints, 28%), typically at around 75,000 miles. Complaints mention 4 crashes, 2 fires, 7 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Lincoln Navigator
2025 Lincoln Navigator photographed in Montréal , Québec , Canada at the 2025 Montréal International Auto Show .. Representative photo; appearance varies by model year. Photo: Bull-Doser, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2004 Lincoln Navigator problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension24 · ~75,000 mi
Air Bags13 · ~89,000 mi
Electrical System11 · ~1,041 mi
Structure10 · ~47,900 mi
Engine and Engine Cooling8 · ~72,123 mi
Exterior Lighting6 · ~38,021 mi
Seats6 · ~350 mi
Steering5 · ~34,135 mi
Equipment4 · ~25,650 mi
Power Train4 · ~163,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension2428%75,000——
Air Bags1315%89,000——
Electrical System1113%1,041——
Structure1012%47,900——
Engine and Engine Cooling89%72,123——
Exterior Lighting67%38,021——
Seats67%350——
Steering56%34,135——
Equipment45%25,650——
Power Train45%163,000——
Service Brakes, Hydraulic45%53,500——
Seat Belts33%83,500——
Vehicle Speed Control33%56,481——
Visibility33%7,000——
Visibility/wiper33%1,041——
Engine22%54,000——
Service Brakes22%50——
Wheels22%660——
Electronic Stability Control (esc)11%120,000——
Fuel/propulsion System11%112,000——
Service Brakes, Air11%2,942——
Traction Control System11%163,000——
Unknown or Other11%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2004, with 13 complaints
2004: 132004132005: 662006: 4200642007: 222008: 5200852009: 772010: 122010122011: 662012: 2201222013: 442014: 3201432015: 552016: 3201632017: 222018: 1201812019: 332020: 820208

n = 86 complaints · Source: NHTSA

2004 Lincoln Navigator recalls (0)

No safety recalls are on file for the 2004 Lincoln Navigator.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Spark plug ejection from cylinder head (DP05005) — opened Sep 22, 2005, closed Jan 4, 2006.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Rear window exploded shattering the glass completely. Occurred once the engine was off while parked.

Visibility/wiper · received Nov 14, 2020 · NHTSA complaint 11374657

Airbags for now completely so does the air compressor cars without airbags went out brakes went out radiator went out completely the car is falling apart

Air Bags · received Aug 31, 2020 · NHTSA complaint 11352192

[xxx]. Air suspension air track radiation electrician and air conditioner went out. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Electrical System · received Aug 31, 2020 · NHTSA complaint 11352193

The vehicle engaged in involuntary acceleration (in reverse) from stationary position right after shifting gears from parking 'p' to reverse 'r' and disengaging the parking brake. The brakes were being applied during this gear change. The car started moving in reverse as soon as the driver let off…

Vehicle Speed Control · received Jul 11, 2020 · NHTSA complaint 11338807

Tl* the contact owns a 2004 lincoln navigator. The contact stated that the rear air suspension had failed causing the rear end to bounce up and down and while driving a clanking noise was present coming from the front driver side wheel. The vehicle was taken to an independent mechanic who diagnosed…

Suspension · received Feb 3, 2020 · NHTSA complaint 11306797

Other Lincoln Navigator years

← 2003 Navigator · 2005 Navigator →

See all Lincoln Navigator problems by year, every Lincoln model, or the Lincoln VIN decoder.

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Frequently asked questions

What are the most common problems with the 2004 Lincoln Navigator?

Owners most often report suspension, air bags, electrical system problems. The top one, suspension, accounts for 24 complaints.

Was there a recall on the 2004 Lincoln Navigator?

No safety recalls are on file for this model year.

Was the 2004 Lincoln Navigator a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Navigator model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.