2020 Lincoln Navigator Problems, Complaints & Recalls
- Compared with other Navigator years
- About as many complaints as other years 13th of 31 for complaints
- Safety recalls
- 13 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 32 complaints with NHTSA about the 2020 Lincoln Navigator. That ranks 13th out of 31 Navigator model years for complaints. The most reported problem area is power train (18 complaints, 56%), typically at around 100,000 miles. Complaints mention 2 crashes, 2 fires, 1 injury. There are 13 safety recalls covering this model year.
- 32owner complaints
- 13safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Lincoln Navigator problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 18 | 56% | 100,000 | — | — |
| Electrical System | 4 | 13% | 300 | — | — |
| Engine | 3 | 9% | — | — | — |
| Seat Belts | 3 | 9% | 55,884 | — | — |
| Exterior Lighting | 1 | 3% | — | — | — |
| Forward Collision Avoidance | 1 | 3% | — | — | — |
| Lane Departure | 1 | 3% | — | — | — |
| Seats | 1 | 3% | 500 | — | — |
| Tires | 1 | 3% | — | — | — |
| Unknown or Other | 1 | 3% | — | — | — |
| Vehicle Speed Control | 1 | 3% | — | — | — |
| Visibility/wiper | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Lincoln Navigator recalls (13)
Tap a recall to see the problem, the risk and the fix.
Power train:automatic transmission
Problem: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.
Risk: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
Seat belts:pretensioner
Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Risk: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Fix: Dealers will inspect and replace the seat belt retractors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 8, 2026. Additional letters will be sent once the remedy is available, anticipated in August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S34. This recall replaces and expands previous NHTSA recalls 24V099 and 25V197. Vehicles previously inspected or repaired under the prior recalls will need the new repair completed.
EnginePark outside
Problem: Ford Motor Company (Ford) is recalling certain 2020 Expedition and Lincoln Navigator vehicles. A short circuit within the battery junction box can cause an engine fire while driving or parked.
Risk: A vehicle fire increases the risk of injury.
Fix: Owners are advised to park their vehicles outside and away from structures and other vehicles, until the remedy is performed. Dealers will inspect and replace the battery junction box, as necessary, and remove a ground wire. On models equipped with standard-duty radiator fan motors, dealers will also install an auxiliary electrical box with a wire jumper. Repairs will be performed free of charge. Owner notification letters were mailed October 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's numbers for this recall are 22S36 and 22S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 23, 2025.
Back over prevention:software
Problem: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Fix: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Seat belts:pretensioner
Problem: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently lock the seat belt, which will not allow the belt to retract or extend.
Risk: Seat belts that do not retract or extend can fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Fix: Dealers will replace the seat belt retractors as necessary, free of charge. Owner notification letters were mailed October 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S31. Some vehicles in this recall that were previously inspected under recall 24V-099 and did not have parts replaced will need to have this new recall remedy completed.
Electrical system:body control module:software
Problem: Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Risk: Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Fix: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Equipment:other:labels
Problem: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Fix: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Seat belts:pretensioner
Problem: Ford Motor Company (Ford) is recalling certain 2018-2020 Expedition and Lincoln Navigator vehicles. The seat belt pretensioner in the driver and/or front passenger seat may inadvertently deploy and lock the seat belt, which will not allow the belt to retract or extend.
Risk: Seat belts that do not retract or extend may fail to restrain an occupant as intended, increasing the risk of injury in a crash.
Fix: Dealers will replace the seat belt retractors, as necessary. Additionally, dealers will install an HVAC drain tube elbow if it is missing. Repairs will be performed free of charge. Owner notification letters were mailed on July 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S06.
Back over prevention: sensing system: camera
Problem: Ford Motor Company (Ford) is recalling certain 2020-2023 Lincoln Aviator, 2018-2021 Lincoln Navigator, 2022-2023 Ford Transit, and 2021 Ford Bronco vehicles. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed November 20, 2023 to Lincoln owners. Ford vehicle owners notification letters were mailed March 4, 2024. Ford remedy parts are anticipated 2nd Quarter 2024. Ford's number for this recall is 23S48.
Equipment:other:owners/service/other manual
Problem: Ford Motor Company (Ford) is recalling certain 2018-2023 Expedition and Lincoln Navigator vehicles equipped with third-row seating; and 2019-2023 F-Super Duty F-250, F-350, F-450, and F-550 SuperCab vehicles. The owner's manual does not include instructions for adjusting or removing certain head restraints. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: Without instructions, the head restraints may be improperly adjusted, increasing the risk of injury in the event of a crash.
Fix: Ford will mail the Owner's Manual addendums that describe how to adjust and remove the head restraints for the center seating positions, free of charge. Owner notification letters were mailed July 21, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C20.
Visibility:windshield wiper/washer:linkages
Problem: Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Fix: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.
Seats:mid/rear assembly
Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risk: An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Fix: Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.
Forward collision avoidance: automatic emergency braking; electrical system: instrument cluster/panel
Problem: Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles equipped with camera-only Pre-Collision Assist feature. Vehicles built with the optional radar-plus-camera Pre-Collision Assist system are not affected. Due to incorrect coding of interfacing modules, the Pre-Collision Assist feature is not enabled, and the driver cannot access the menu functions necessary to enable the Pre-Collision Assist feature.
Risk: If the driver is unaware that the Pre-Collision Assist feature is not enabled, they may rely on a system that is not functional, increasing the risk of a crash or injury.
Fix: Ford will notify owners, and dealers will reprogram software for the Body Control Module, Antilock Braking System, Instrument Panel Cluster and Headlamp Control Modules, and reset the Tire Pressure Monitor System, free of charge. The recall began May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S20.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2020 Lincoln Navigator. The contact received notification of NHTSA Campaign Number: 26V402000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
On August 20, 2026, I was driving my 2020 Lincoln Navigator and came to a complete stop at a traffic light. While I was sitting stationary at the light, with no collision, impact, sudden braking, or other event, I suddenly heard a very loud noise that sounded like a gunshot. At the same time, the…
On August 20, 2026, while traveling about 45 MPH, I accelerated to merge onto a highway while passing a slow-moving semi, with traffic approaching from behind. The transmission unexpectedly disengaged and the vehicle completely lost propulsion. The gear indicator showed Neutral. The engine rapidly…
The contact owns 2020 Lincoln Navigator. The contact stated while driving 20 MPH, occupied with his wife in the vehicle, he heard a loud explosion noise coming from inside the vehicle, and as his wife leaning forward the seat belt deployed on his front passenger side of the vehicle causing his wife…
CDF Drum Failure is a known issue to Ford. They have issued a technical service bulletin (TSB 22-2428) to replace poorly designed components that have since been redesigned. The failure mode can cause violent gear shifts (from gear 10 to gear 1) at high speeds, which is a significant safety…
Other Lincoln Navigator years
← 2019 Navigator · 2021 Navigator →
| Year | Complaints | Recalls |
|---|---|---|
| 2027 Navigator | 0 | 1 |
| 2026 Navigator | 0 | 2 |
| 2025 Navigator | 13 | 6 |
| 2024 Navigator | 16 | 7 |
| 2023 Navigator | 7 | 8 |
| 2022 Navigator | 21 | 14 |
| 2021 Navigator | 33 | 12 |
| 2020 | 32 | 13 |
| 2019 Navigator | 84 | 10 |
| 2018 Navigator | 52 | 12 |
| 2017 Navigator | 32 | 5 |
| 2016 Navigator | 25 | 4 |
| 2015 Navigator | 21 | 4 |
| 2014 Navigator | 17 | 0 |
| 2013 Navigator | 14 | 0 |
| 2012 Navigator | 12 | 3 |
| 2011 Navigator | 9 | 0 |
| 2010 Navigator | 16 | 0 |
| 2009 Navigator | 10 | 1 |
| 2008 Navigator | 30 | 2 |
| 2007 Navigator | 45 | 2 |
| 2006 Navigator | 60 | 3 |
| 2005 Navigator | 48 | 0 |
| 2004 Navigator | 86 | 0 |
| 2003 Navigator | 127 | 0 |
| 2002 Navigator | 32 | 1 |
| 2001 Navigator | 81 | 3 |
| 2000 Navigator | 109 | 4 |
| 1999 Navigator | 132 | 5 |
| 1998 Navigator | 192 | 5 |
| 1997 Navigator | 0 | 2 |
See all Lincoln Navigator problems by year, every Lincoln model, or the Lincoln VIN decoder.
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Frequently asked questions
What are the most common problems with the 2020 Lincoln Navigator?
Owners most often report power train, electrical system, engine problems. The top one, power train, accounts for 18 complaints.
Was there a recall on the 2020 Lincoln Navigator?
Yes, 13 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Lincoln Navigator a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Navigator model years, the 2020 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.