2015 Mazda CX-9 Problems, Complaints & Recalls
- Compared with other CX-9 years
- Fewer complaints than other years 14th of 17 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 35 complaints with NHTSA about the 2015 Mazda CX-9. That ranks 14th out of 17 CX-9 model years for complaints. The most reported problem area is engine (17 complaints, 49%), typically at around 83,874 miles. Complaints mention 1 crash, 5 injuries. There are 2 safety recalls covering this model year.
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- 35owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2015 Mazda CX-9 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 17 | 49% | 83,874 | — | — |
| Unknown or Other | 9 | 26% | 34,192 | — | — |
| Power Train | 3 | 9% | 67,384 | — | — |
| Service Brakes | 3 | 9% | 16,000 | — | — |
| Air Bags | 2 | 6% | 3,850 | — | — |
| Exterior Lighting | 2 | 6% | 82,000 | — | — |
| Electrical System | 1 | 3% | 83,183 | — | — |
| Electronic Stability Control (esc) | 1 | 3% | 16,000 | — | — |
| Engine and Engine Cooling | 1 | 3% | 124,000 | — | — |
| Fuel/propulsion System | 1 | 3% | — | — | — |
| Seat Belts | 1 | 3% | 1,000 | — | — |
| Seats | 1 | 3% | 69,000 | — | — |
| Steering | 1 | 3% | 7,800 | — | — |
| Visibility | 1 | 3% | 5,000 | — | — |
| Visibility/wiper | 1 | 3% | 40,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2015 Mazda CX-9 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:passenger side:inflator moduleDo not drive
Problem: Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, West Virginia and the District of Columbia, or "Zone B." Additionally, unless covered in Zone A or Zone B, Mazda is recalling certain 2010-2013 Mazda6, 2010-2012 CX-7, and 2010-2015 CX-9 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Fix: Mazda will notify owners, and dealers will replace the front passenger air bag inflator with an alternate inflator, free of charge. The recall began November 9, 2018. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 1317F.
Steering
Problem: Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
Risk: If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
My Mazda has been serviced regularly, in fact my next oil change isn't for 2,000 more miles. I was driving when I heard this weird noise. I looked at the dash and the oil light was flashing and the temperature was over heating. I could also feel the vehicle getting sluggish. I pulled over on the…
We have a 2015 Mazda CX-9 Touring with All-Wheel Drive (AWD). The issue that has been happening is a flashing check engine light (CEL) indicator showing up in the gauge cluster. This issue originally started in October of 2023. I was on the highway doing at least 55 miles per hour (mph). Before the…
2015 transmission problem Mazda dealership unable to affect because transmissions are no longer made for my model
The contact owns a 2015 Mazda CX9. The contact stated that while driving at approximately 55 MPH, the vehicle shut off. The contact stated that the engine was overheating. The contact restarted the vehicle, and the vehicle stalled again. The vehicle continued to coast into a parking lot. There were…
The issue is with the design of the Water Pump on this vehicle. From my understanding, this is a common issue with the 2015 Mazda CX-9. What happens is once the water pump starts to fail due to the design, the vehicle starts to stall randomly which poses a safety issue to my family when driving…
Other Mazda CX-9 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 CX-9 | 13 | 0 |
| 2022 CX-9 | 11 | 0 |
| 2021 CX-9 | 40 | 1 |
| 2020 CX-9 | 19 | 1 |
| 2019 CX-9 | 53 | 2 |
| 2018 CX-9 | 128 | 2 |
| 2017 CX-9 | 61 | 0 |
| 2016 CX-9 | 107 | 0 |
| 2015 | 35 | 2 |
| 2014 CX-9 | 54 | 3 |
| 2013 CX-9 | 68 | 4 |
| 2012 CX-9 | 221 | 4 |
| 2011 CX-9 | 170 | 4 |
| 2010 CX-9 | 195 | 6 |
| 2009 CX-9 | 59 | 6 |
| 2008 CX-9 | 172 | 5 |
| 2007 CX-9 | 86 | 5 |
See all Mazda CX-9 problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
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Frequently asked questions
What are the most common problems with the 2015 Mazda CX-9?
Owners most often report engine, unknown or other, power train problems. The top one, engine, accounts for 17 complaints.
Was there a recall on the 2015 Mazda CX-9?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 Mazda CX-9 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-9 model years, the 2015 has fewer complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.