2020 Mazda CX-9 Problems, Complaints & Recalls
- Compared with other CX-9 years
- Far fewer complaints than other years 15th of 17 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 19 complaints with NHTSA about the 2020 Mazda CX-9. That ranks 15th out of 17 CX-9 model years for complaints. The most reported problem area is engine (5 complaints, 26%), typically at around 2,200 miles. Complaints mention 1 crash, 1 injury. There is 1 safety recall covering this model year.
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- 19owner complaints
- 1safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2020 Mazda CX-9 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 5 | 26% | 2,200 | — | — |
| Electrical System | 4 | 21% | — | — | — |
| Fuel/propulsion System | 3 | 16% | — | — | — |
| Unknown or Other | 3 | 16% | — | — | — |
| Forward Collision Avoidance | 2 | 11% | — | — | — |
| Power Train | 2 | 11% | 14,000 | — | — |
| Service Brakes | 2 | 11% | — | — | — |
| Air Bags | 1 | 5% | 130,000 | — | — |
| Back Over Prevention | 1 | 5% | — | — | — |
| Structure | 1 | 5% | — | — | — |
| Tires | 1 | 5% | — | — | — |
| Visibility/wiper | 1 | 5% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2020 Mazda CX-9 recalls (1)
Tap a recall to see the problem, the risk and the fix.
Seats:mid/rear assembly; seat belts:rear/other
Problem: Mazda North American Operations (Mazda) is recalling certain 2020-2021 CX-9 vehicles equipped with 60/40 split bench second-row seats. The left-side second-row seat may unexpectedly slide forward during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk: A seat that slides forward during a crash can transfer excessive force onto a belted occupant, increasing their risk of injury.
Fix: Dealers will replace the internal parts of the affected second-row seats, free of charge. Owner notification letters were mailed November 4, 2021. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 5221I.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owned a 2020 Mazda CX-9. The contact stated that while driving approximately 60 MPH, a second vehicle crashed head-on into the front of the vehicle. During the head-on crash, no air bags inside the vehicle deployed. The contact sustained a concussion and right eye injury and later…
The mazda Cx-9 is having the same fuel pump issues that was recalled up until 2018 models. The issue with the lean codes and faulty fuel pump continues
Prior to [XXX] The vehicle ran rough and sputter excessively. I took car to local repair shop. Diagnostic equipment determined the fuel injector needed to be replaced. Vehicle ran better but continued to sputter and ride rough on occasion. Prior to [XXX], the vehicle stopped operating properly. The…
Warning signal front camera sensor system malfunction Forward Smart City Brake Support malfunction When this initial happen the steering wheel becomes hard to maneuver than releases The front and back cameras are clear from any debris or obstructions What should I do next?
All 4 of my BH255/50R20 XL 109v NOKIAN WR G4 vehicle tires are exhibiting abnormal tread degradation and excessive sidewall cracking. The tire defect includes a circumferential crack along the top of all 4 tires, where the top of the tire's sidewall and tread base meet. Upon tire inspection, the…
Other Mazda CX-9 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 CX-9 | 13 | 0 |
| 2022 CX-9 | 11 | 0 |
| 2021 CX-9 | 40 | 1 |
| 2020 | 19 | 1 |
| 2019 CX-9 | 53 | 2 |
| 2018 CX-9 | 128 | 2 |
| 2017 CX-9 | 61 | 0 |
| 2016 CX-9 | 107 | 0 |
| 2015 CX-9 | 35 | 2 |
| 2014 CX-9 | 54 | 3 |
| 2013 CX-9 | 68 | 4 |
| 2012 CX-9 | 221 | 4 |
| 2011 CX-9 | 170 | 4 |
| 2010 CX-9 | 195 | 6 |
| 2009 CX-9 | 59 | 6 |
| 2008 CX-9 | 172 | 5 |
| 2007 CX-9 | 86 | 5 |
See all Mazda CX-9 problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
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Frequently asked questions
What are the most common problems with the 2020 Mazda CX-9?
Owners most often report engine, electrical system, fuel/propulsion system problems. The top one, engine, accounts for 5 complaints.
Was there a recall on the 2020 Mazda CX-9?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2020 Mazda CX-9 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-9 model years, the 2020 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.