2019 Mazda CX-9 Problems, Complaints & Recalls
- Compared with other CX-9 years
- About as many complaints as other years 12th of 17 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 53 complaints with NHTSA about the 2019 Mazda CX-9. That ranks 12th out of 17 CX-9 model years for complaints. The most reported problem area is engine (23 complaints, 43%), typically at around 43,878 miles. Complaints mention 1 crash. There are 2 safety recalls covering this model year.
_IMG_0001.jpg){kind=link}
- 53owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Mazda CX-9 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 23 | 43% | 43,878 | — | — |
| Unknown or Other | 14 | 26% | 15,000 | — | — |
| Electrical System | 7 | 13% | 56,199 | — | — |
| Power Train | 5 | 9% | — | — | — |
| Suspension | 4 | 8% | 10,600 | — | — |
| Back Over Prevention | 3 | 6% | 34,000 | — | — |
| Structure | 3 | 6% | 21,820 | — | — |
| Forward Collision Avoidance | 2 | 4% | 40,000 | — | — |
| Service Brakes | 2 | 4% | — | — | — |
| Steering | 2 | 4% | 10,600 | — | — |
| Visibility/wiper | 2 | 4% | 56,199 | — | — |
| Fuel/propulsion System | 1 | 2% | — | — | — |
| Fuel System, Gasoline | 1 | 2% | 62,756 | — | — |
| Seats | 1 | 2% | — | — | — |
| Vehicle Speed Control | 1 | 2% | — | — | — |
| Visibility | 1 | 2% | 10,263 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Mazda CX-9 recalls (2)
Tap a recall to see the problem, the risk and the fix.
Fuel system, gasoline:delivery:fuel pump
Problem: Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Risk: Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Fix: Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Tires:tread/belt
Problem: Mazda North American Operations (Mazda) is recalling certain 2019 CX-9 vehicles equipped with Sumitomo Falken ZIEX CT50 A/S tires, size P255/50R20 104V, having date code 1619. An incorrect rubber compound may have been used in the tire's manufacturing, allowing the tread to separate and detach.
Risk: A detached tire tread can decrease vehicle stability and increase the risk of a crash.
Fix: Mazda will notify owners, and dealers will inspect all four tire serial numbers, replacing the tires as necessary, free of charge. The recall began December 4, 2019. Owners may contact Mazda customer service at 1-800-222-5500, Option 4. Mazda's number for this recall is 4019J.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Itâs now in the shop being torn down for further inspection but it looks to be a cracked cylinder head leak .
The engine cylinder head developed an internal coolant leak, allowing coolant to enter the combustion chamber. This caused engine overheating and smoke coming from the tailpipe while driving. A dealer performed a coolant pressure test confirming coolant leaking into the combustion chamber, and…
My 2019 Mazda CX-9 (VIN [XXX]) suffered catastrophic cylinder head failure on the SKYACTIV-G 2.5T engine at approximately 124,000 miles. The failure is consistent with Mazda TSB 01-013/21 (and successors 01-007/22, 01-010/24), in which Mazda acknowledged that cylinder heads on this engine can crack…
- Coolant leak at cylinder head and turbo at only 63,000 miles. - Safety issue because no warning lamps or messages appeared and potential for car to overheat without coolant circulating in the system. Car could breakdown at worst time and location. Leaking coolant onto exhaust created potential…
Mazda has a current service alert ("SA", SA-001/23) for issues with their Gen 6 Infotainment Center Display, which covers issues (e.g. ghost touch, surface peeling, spider cracks, and white dots) and defects the occur on the primary display of the car. This display provides the driver with…
Other Mazda CX-9 years
| Year | Complaints | Recalls |
|---|---|---|
| 2023 CX-9 | 13 | 0 |
| 2022 CX-9 | 11 | 0 |
| 2021 CX-9 | 40 | 1 |
| 2020 CX-9 | 19 | 1 |
| 2019 | 53 | 2 |
| 2018 CX-9 | 128 | 2 |
| 2017 CX-9 | 61 | 0 |
| 2016 CX-9 | 107 | 0 |
| 2015 CX-9 | 35 | 2 |
| 2014 CX-9 | 54 | 3 |
| 2013 CX-9 | 68 | 4 |
| 2012 CX-9 | 221 | 4 |
| 2011 CX-9 | 170 | 4 |
| 2010 CX-9 | 195 | 6 |
| 2009 CX-9 | 59 | 6 |
| 2008 CX-9 | 172 | 5 |
| 2007 CX-9 | 86 | 5 |
See all Mazda CX-9 problems by year, every Mazda model, or the Mazda VIN decoder.
Similar Mazda models
Embed this 2019 Mazda CX-9 badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2019 Mazda CX-9?
Owners most often report engine, unknown or other, electrical system problems. The top one, engine, accounts for 23 complaints.
Was there a recall on the 2019 Mazda CX-9?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Mazda CX-9 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CX-9 model years, the 2019 has about as many complaints as a typical year, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.