1996 Mercedes Benz E320 Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 16, 2018 · 45 owner complaints analyzed

Compared with other E320 years
About as many complaints as other years 7th of 15 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 45 complaints with NHTSA about the 1996 Mercedes Benz E320. That ranks 7th out of 15 E320 model years for complaints. The most reported problem area is suspension (19 complaints, 42%), typically at around 90,000 miles. Complaints mention 6 crashes, 3 fires, 2 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Mercedes Benz E320
2002–2005 Mercedes-Benz E 320 (W211) Elegance sedan. Photographed in Woolloomooloo, New South Wales , Australia.. Representative photo; appearance varies by model year. Photo: OSX, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 1996 Mercedes Benz E320 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Suspension19 · ~90,000 mi
Electrical System12 · ~125,500 mi
Air Bags5 · ~93,477 mi
Structure5 · ~110,948 mi
Engine and Engine Cooling4 · ~95,000 mi
Steering3 · ~95,000 mi
Equipment2 · ~138,000 mi
Fuel/propulsion System2 · ~127,000 mi
Fuel System, Gasoline2 · ~95,000 mi
Engine1 · ~152,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Suspension1942%90,000——
Electrical System1227%125,500——
Air Bags511%93,477——
Structure511%110,948——
Engine and Engine Cooling49%95,000——
Steering37%95,000——
Equipment24%138,000——
Fuel/propulsion System24%127,000——
Fuel System, Gasoline24%95,000——
Engine12%152,000——
Seat Belts12%93,477——
Tires12%159,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2007, with 6 complaints
2001: 3200132002: 2200222003: 4200342004: 4200442005: 2200522006: 3200632007: 6200762008: 3200832009: 4200942010: 2201022012: 5201252013: 4201342014: 2201422018: 120181

n = 45 complaints · Source: NHTSA

1996 Mercedes Benz E320 recalls (0)

No safety recalls are on file for the 1996 Mercedes Benz E320.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Front suspension coil spring ejection (PE07021) — opened Apr 19, 2007, closed Aug 9, 2007.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 1996 mercedes-benz e320. While driving approximately 60 mph, the front end of the vehicle suddenly shook and vibrated before collapsing. During the incident, the front driver side suspension spring separated from the vehicle and caused a puncture to the fuel tank. The vehicle…

Suspension · received Jul 16, 2018 · NHTSA complaint 11111724

Tl* the contact owned a 1996 mercedes benz e320. While driving 65 mph, the air bags failed to deploy after the contact's vehicle crashed into another vehicle. The driver sustained knee, back, neck, and chest injuries that required medical attention. A police report was filed. The vehicle was…

Air Bags · received Nov 12, 2014 · NHTSA complaint 10654349

When you replace the battery on these vehicles the safety restraint system malfunctions rendering the safety equipment useless ie. Air bags the automobile should have a recall whereby mercedes fixes the defective system. *tr

Air Bags · received Oct 21, 2014 · NHTSA complaint 10649002

After filling up on gas just two days ago, there was a very peculiar smell. It smelled of gas fumes. Just today, i noticed that my gas gauge was going down quite fast and it wasn't until just now that my gas tank is leaking.

Fuel/propulsion System · received Sep 4, 2013 · NHTSA complaint 10541922

Spring perch snapped and spring shot out on front passenger side while wife and children were in the car. Thank god they were less the 200 feet from the house and only traveling about 5 mph. *tr

Suspension · received Jul 21, 2013 · NHTSA complaint 10525973

Other Mercedes Benz E320 years

← 1995 E320 · 1997 E320 →

See all Mercedes Benz E320 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 1996 Mercedes Benz E320?

Owners most often report suspension, electrical system, air bags problems. The top one, suspension, accounts for 19 complaints.

Was there a recall on the 1996 Mercedes Benz E320?

No safety recalls are on file for this model year.

Was the 1996 Mercedes Benz E320 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E320 model years, the 1996 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.