2002 Mercedes Benz E320 Problems, Complaints & Recalls

Source: NHTSA · Updated Sep 3, 2020 · 23 owner complaints analyzed

Compared with other E320 years
Fewer complaints than other years 12th of 15 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 23 complaints with NHTSA about the 2002 Mercedes Benz E320. That ranks 12th out of 15 E320 model years for complaints. The most reported problem area is electrical system (4 complaints, 17%), typically at around 78,414 miles. Complaints mention 1 crash, 1 fire, 1 injury. There are no safety recalls on file for this model year.

Mercedes Benz E320
2002–2005 Mercedes-Benz E 320 (W211) Elegance sedan. Photographed in Woolloomooloo, New South Wales , Australia.. Representative photo; appearance varies by model year. Photo: OSX, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Mercedes Benz E320 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System4 · ~78,414 mi
Engine and Engine Cooling4 · ~88,985 mi
Air Bags3 · ~90,000 mi
Power Train3 · ~109,000 mi
Steering2 · ~37,550 mi
Suspension2 · ~70,636 mi
Engine1 · ~140,000 mi
Equipment1
Exterior Lighting1 · ~92,000 mi
Fuel System, Gasoline1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System417%78,414——
Engine and Engine Cooling417%88,985——
Air Bags313%90,000——
Power Train313%109,000——
Steering29%37,550——
Suspension29%70,636——
Engine14%140,000——
Equipment14%———
Exterior Lighting14%92,000——
Fuel System, Gasoline14%———
Service Brakes14%58,100——
Service Brakes, Electric14%79,000——
Service Brakes, Hydraulic14%———
Structure14%———
Visibility14%200,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2014, with 5 complaints
2002: 2200222003: 2200322004: 1200412007: 3200732009: 1200912010: 1201012011: 2201122012: 1201212014: 5201452015: 2201522016: 1201612018: 1201812020: 120201

n = 23 complaints · Source: NHTSA

2002 Mercedes Benz E320 recalls (0)

No safety recalls are on file for the 2002 Mercedes Benz E320.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Tl* the contact owns a 2002 mercedes benz e320. The contact stated that the sun roof was unable to be opened and that the sun roof glass had become indented. Neither the dealer nor the manufacturer had been notified of the failure. The contact received notification of nhtsa campaign number…

Visibility · received Sep 3, 2020 · NHTSA complaint 11352956

Srs light is on

Air Bags · received Jul 9, 2018 · NHTSA complaint 11110169

ON APRIL 25, 2016, I NOTICED THAT A WHITE BRAKE SYSTEM INDICATOR LIGHT CAME ON WHILE THE ENGINE WAS RUNNING. I WAS DRIVING ON A CITY STREET AT ABOUT 10 MPH IN TRAFFIC. DESPITE THE WHITE WARNING LIGHT, THE FOOT BRAKES STILL HELD. IT SAID "SERVICE BRAKES , VISIT WORKSHOP". I IMMEDIATELY DROVE TO THE…

Service Brakes · received May 9, 2016 · NHTSA complaint 10863864

Tl* the contact owns a 2002 mercedes benz e320. The contact stated that the fuse box and the computer burned. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The vin was not provided. The failure mileage was 83,000.

Electrical System · received Dec 22, 2015 · NHTSA complaint 10811702

While decelerating onto highway from on ramp, the transmission seems to slip out of gear. This has happened several times. It's is a scary situation to lose power as you merge into highway. I coasted to brake down lane. I shifted back into park gear to reset, then back into drive gear to resume…

Power Train · received May 20, 2015 · NHTSA complaint 10717564

Other Mercedes Benz E320 years

← 2001 E320 · 2003 E320 →

See all Mercedes Benz E320 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Mercedes Benz E320?

Owners most often report electrical system, engine and engine cooling, air bags problems. The top one, electrical system, accounts for 4 complaints.

Was there a recall on the 2002 Mercedes Benz E320?

No safety recalls are on file for this model year.

Was the 2002 Mercedes Benz E320 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E320 model years, the 2002 has fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.