2003 Mercedes Benz E320 Problems, Complaints & Recalls

Source: NHTSA · Updated Nov 30, 2024 · 214 owner complaints analyzed

Compared with other E320 years
Far more complaints than other years 2nd of 15 for complaints
NHTSA crash rating
Not rated

Owners have filed 214 complaints with NHTSA about the 2003 Mercedes Benz E320. That ranks 2nd out of 15 E320 model years for complaints. The most reported problem area is fuel/propulsion system (71 complaints, 33%), typically at around 104,000 miles. Complaints mention 8 crashes, 1 fire, 9 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Mercedes Benz E320
2002–2005 Mercedes-Benz E 320 (W211) Elegance sedan. Photographed in Woolloomooloo, New South Wales , Australia.. Representative photo; appearance varies by model year. Photo: OSX, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2003 Mercedes Benz E320 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Fuel/propulsion System71 · ~104,000 mi
Service Brakes57 · ~120,645 mi
Electrical System21 · ~80,000 mi
Air Bags19 · ~95,000 mi
Fuel System, Gasoline18 · ~110,000 mi
Service Brakes, Hydraulic18 · ~57,210 mi
Power Train11 · ~23,195 mi
Suspension11 · ~73,000 mi
Electronic Stability Control (esc)7 · ~101,000 mi
Engine7 · ~125,800 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Fuel/propulsion System problems7133%104,000“fuel tank” (28%)$3,950
Service Brakes problems5727%120,645“sbc unit” (23%)—
Electrical System2110%80,000——
Air Bags199%95,000——
Fuel System, Gasoline188%110,000——
Service Brakes, Hydraulic188%57,210——
Power Train115%23,195——
Suspension115%73,000——
Electronic Stability Control (esc)73%101,000——
Engine73%125,800——
Equipment52%52,539——
Seat Belts42%30,000——
Structure42%86,150——
Unknown or Other42%200——
Engine and Engine Cooling31%58,000——
Exterior Lighting31%———
Tires31%7,600——
Vehicle Speed Control31%1,164——
Visibility31%81,500——
Service Brakes, Air21%41,750——
Steering21%1,060——
Seats10%148,000——
Service Brakes, Electric10%53,404——
Wheels10%140,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2013, with 38 complaints
2003: 820032004: 92005: 220052006: 42007: 320072008: 72009: 320092010: 92011: 820112012: 142013: 382013382014: 302015: 2420152016: 162017: 1120172018: 42019: 420192020: 92022: 520222023: 32024: 32024

n = 214 complaints · Source: NHTSA

2003 Mercedes Benz E320 recalls (2)

Tap a recall to see the problem, the risk and the fix.

Visibility:sun/moon roof assemblyNov 19, 2024 · NHTSA campaign 24V874000 · 33,456 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility:sun/moon roof assemblyDec 20, 2019 · NHTSA campaign 19V918000 · 747,928 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Fuel Leakage From The Fuel Tank (EA13003) — opened Mar 15, 2013, closed Dec 19, 2014.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I inherited my dad's 2003 Mercedes Benz E320 when he passed away last year. He kept the car in pristine condition. About a month ago while driving it, I noticed a strong smell of gasoline in the cabin of the vehicle. The odor is strong just after filling the tank, and then it disappears at appox. 3…

Fuel/propulsion System · received Nov 30, 2024 · NHTSA complaint 11628014

MB USA is not honoring Recall [redacted] for 25 years per NHTSA Bulletin. The Mercedes Benz Representative said that the recall is closed for a 2003 car, but which should not be closed until 2028 for my car. The Mercedes Benz Representative agreed that she does see the car matches the 2003-2006 E…

Service Brakes · received Jul 15, 2024 · NHTSA complaint 11602318

The contact owns a 2003 Mercedes-Benz E-320. The contact stated while driving 30 MPH, the braking system became inoperable. The contact stated that the ABS warning light was illuminated after the failure. The contact stated that the failure was related to TSB: [redacted]. The contact called the…

Service Brakes · received Jul 15, 2024 · NHTSA complaint 11602322

Report number: cal-03-07 new car assessment program (ncap) frontal barrier impact test

Air Bags · received Jul 25, 2023 · NHTSA complaint 11534246

The contact owns a 2003 Mercedes-Benz E320. The contact stated that there was an abnormal fuel odor throughout the vehicle. Upon inspection, the contact discovered a fuel leak coming from underneath the vehicle, above the fuel tank. The vehicle was not yet diagnosed or repaired. Neither the dealer…

Fuel System, Gasoline · received Jul 7, 2023 · NHTSA complaint 11530938

Other Mercedes Benz E320 years

← 2002 E320 · 2004 E320 →

See all Mercedes Benz E320 problems by year, every Mercedes Benz model, or the Mercedes Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2003 Mercedes Benz E320?

Owners most often report fuel/propulsion system, service brakes, electrical system problems. The top one, fuel/propulsion system, accounts for 71 complaints.

Was there a recall on the 2003 Mercedes Benz E320?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2003 Mercedes Benz E320 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E320 model years, the 2003 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.