2009 Mercedes-Benz E350 Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 12, 2026 · 64 owner complaints analyzed

Compared with other E350 years
Far more complaints than other years 9th of 22 for complaints
NHTSA crash rating
Not rated

Owners have filed 64 complaints with NHTSA about the 2009 Mercedes-Benz E350. That ranks 9th out of 22 E350 model years for complaints. The most reported problem area is fuel/propulsion system (27 complaints, 42%), typically at around 98,000 miles. Complaints mention 2 crashes, 4 fires, 5 injuries. There are 4 safety recalls covering this model year.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2009 Mercedes-Benz E350 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Fuel/propulsion System27 · ~98,000 mi
Fuel System, Gasoline7 · ~63,250 mi
Air Bags6 · ~43,185 mi
Seats6 · ~69,500 mi
Engine5 · ~45,000 mi
Electrical System3 · ~63,000 mi
Seat Belts3 · ~69,185 mi
Structure3 · ~1,000 mi
Suspension3 · ~92,715 mi
Power Train2 · ~157,382 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Fuel/propulsion System2742%98,000——
Fuel System, Gasoline711%63,250——
Air Bags69%43,185——
Seats69%69,500——
Engine58%45,000——
Electrical System35%63,000——
Seat Belts35%69,185——
Structure35%1,000——
Suspension35%92,715——
Power Train23%157,382——
Service Brakes23%86,345——
Wheels23%12,148——
Exterior Lighting12%———
Steering12%157,382——
Tires12%20,996——
Unknown or Other12%———
Visibility12%150,000——
Visibility/wiper12%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2020, with 10 complaints
2010: 3201032012: 2201222013: 4201342014: 3201432015: 9201592016: 6201662017: 4201742018: 5201852019: 4201942020: 102020102021: 8202182022: 5202252026: 120261

n = 64 complaints · Source: NHTSA

2009 Mercedes-Benz E350 recalls (4)

Tap a recall to see the problem, the risk and the fix.

Visibility:sun/moon roof assemblyNov 19, 2024 · NHTSA campaign 24V874000 · 33,456 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

Risk: A detached sunroof panel can become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.

Visibility:sun/moon roof assemblyDec 23, 2022 · NHTSA campaign 22V954000 · 131,653 vehicles

Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

Risk: A detached sunroof panel may become a road hazard, increasing the risk of a crash.

Fix: Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.

Visibility:sun/moon roof assemblyDec 20, 2019 · NHTSA campaign 19V918000 · 747,928 vehicles

Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

Risk: A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

Fix: MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.

Suspension:rearJun 12, 2012 · NHTSA campaign 12V264000 · 3,613 vehicles

Problem: Mercedes-benz is recalling certain model year 2007-2009 e350 4matic wagon vehicles manufactured from july 1, 2006, through april 30, 2009. A connecting rod for the load leveling rear suspension system may fail.

Risk: If this occurs, the driver may have reduced vehicle control, increasing the risk of a crash.

Fix: Mercedes-benz will notify owners, and dealers will replace all the connecting rods, free of charge. The safety recall began on september 7, 2012. Owners may contact mercedes-benz at 1-800-367-6372.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Odometer Fraud. The contact purchased a 2009 Mercedes-Benz E350. The sale was a private sale. The contact's friend, a dealer, requested a Carfax report, which indicated that mileage was last reported at 200,000. In addition, the Carfax report indicated that the last reported repair service was…

Electrical System · received Jan 12, 2026 · NHTSA complaint 11710469

The contact owns a 2009 Mercedes-Benz E350. The contact stated while driving 30 MPH, the contact felt heat coming from the rear of the front driver seat and noticed smoke coming from the rear of the seat, causing the back of the driver’s seat to catch on fire. The contact was to pull over and…

Seats · received Nov 10, 2022 · NHTSA complaint 11493045

The contact owns a 2009 Mercedes-Benz E-350. The contact stated while driving 30 MPH and coming to a complete stop, the vehicle started sputtering and stalled. The contact pushed the vehicle to the side of the roadway. The contact was unable to restart the vehicle after several attempts. The…

Fuel System, Gasoline · received Jul 14, 2022 · NHTSA complaint 11473869

This vehicle has a very profound strong gas smell inside and out of the car. Upon further research, it has been notably stated that this particular vehicle model from years 2003-2009 had the same common issue that when refueling and topping off at full tank capacity, there is a fuel leakage seeping…

Fuel/propulsion System · received Apr 4, 2022 · NHTSA complaint 11459516

Crank shaft balancer which is so common and an almost $9000 repair. Car runs but can't smog or sell because it throws codes p0016 p0017. There is no word on many class action lawsuits about this online. How do we fix. This is a one owner car with problem for last 50k miles and no solution.

Engine · received Mar 21, 2022 · NHTSA complaint 11457699

Other Mercedes-Benz E350 years

← 2008 E350 · 2010 E350 →

See all Mercedes-Benz E350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.

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Frequently asked questions

What are the most common problems with the 2009 Mercedes-Benz E350?

Owners most often report fuel/propulsion system, fuel system, gasoline, air bags problems. The top one, fuel/propulsion system, accounts for 27 complaints.

Was there a recall on the 2009 Mercedes-Benz E350?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2009 Mercedes-Benz E350 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E350 model years, the 2009 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.