2016 Mercedes-Benz E350 Problems, Complaints & Recalls
- Compared with other E350 years
- Far more complaints than other years 10th of 22 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 51 complaints with NHTSA about the 2016 Mercedes-Benz E350. That ranks 10th out of 22 E350 model years for complaints. The most reported problem area is electrical system (9 complaints, 18%), typically at around 41,166 miles. Complaints mention 5 crashes, 1 fire, 4 injuries. There are 5 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 51owner complaints
- 5safety recalls
- 1NHTSA investigations
- 5complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Mercedes-Benz E350 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 9 | 18% | 41,166 | — | — |
| Structure | 7 | 14% | 55,000 | — | — |
| Unknown or Other | 7 | 14% | 46,212 | — | — |
| Air Bags | 6 | 12% | 10,000 | — | — |
| Engine | 5 | 10% | 41,500 | — | — |
| Power Train | 5 | 10% | 84,000 | — | — |
| Steering | 5 | 10% | 29,500 | — | — |
| Vehicle Speed Control | 5 | 10% | 4,800 | — | — |
| Visibility/wiper | 4 | 8% | 4,000 | — | — |
| Service Brakes | 3 | 6% | 26,350 | — | — |
| Visibility | 3 | 6% | 89,500 | — | — |
| Exterior Lighting | 2 | 4% | 20 | — | — |
| Forward Collision Avoidance | 2 | 4% | — | — | — |
| Fuel/propulsion System | 2 | 4% | — | — | — |
| Fuel System, Gasoline | 2 | 4% | 24,020 | — | — |
| Wheels | 2 | 4% | 7,500 | — | — |
| Communication | 1 | 2% | — | — | — |
| Seat Belts | 1 | 2% | 5,200 | — | — |
| Seats | 1 | 2% | — | — | — |
| Suspension | 1 | 2% | — | — | — |
| Tires | 1 | 2% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Mercedes-Benz E350 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Communication
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Fix: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
Air bags:frontal
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
Risk: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Fix: MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Electrical system:software; air bags:frontal:sensor/control module-inactive
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.
Risk: If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
Fix: MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Steering:electric power assist system
Problem: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2013-2015 SL550, 2013-2014 SL63 AMG, 2014-2016 E350, 2014 E350 Cabriolet, E350 Coupe, 2014-2015 S550, 2015 E350 Bluetec, 2015-2016 E400, 2016 E550 Coupe, and Maybach S600 vehicles manufactured August 23, 2012, to August 14, 2015. The affected vehicles use an electric power steering system that may have improperly soldered contacts inside the control unit, potentially resulting in the power steering system deactivating while driving.
Risk: If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
Fix: MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
Engine and engine cooling:engine
Problem: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 Mercedes Benz E350, E400, E400 4Matic, E63 4M S AMG, E350 4Matic, E63-4M S AMG, 2015 CLS400, CLS400 4Matic, CLS550, CLS63-4M "P" AMG, and CLS550 4Matic vehicles manufactured April 16, 2015, to April 22, 2015. The integral steel cable that secures the rubber seal to the bulkhead might have been damaged due to the supplier rework of the rubber seal. In the event the rubber seal is not properly secured around the engine compartment, it is possible for the rubber seal to temporarily stick to the hood when it is opened and then may fall into the engine bay when the hood is closed.
Risk: If the rubber seal falls into the engine compartment, it may contact parts of the engine or exhaust system, increasing the risk of a fire.
Fix: MBUSA will notify owners, and dealers will replace the rubber seal, in the engine compartment, free of charge. The recall began on September 2, 2015. MBUSA's number is 2015080001. Owners may contact MBUSA customer service at 1-201-573-5339.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Desiccated Air Bag Inflator Rupture (EA21002) — opened Sep 17, 2021, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The rear subframe is defective and subject to premature corrosion and failure of parts that connect to the rear suspension. Due to the fracturing of the joints connecting to the suspension, my car was at risk of going out of control when needing to brake at higher speeds. The way the suspension…
Passenger seat capacity sensor fault. Will not activate passenger side air bag. Checked with obd scanner
Fuel odor is very apparent (while idle) but difficult to identify location. Same models seem to have recalls for fuel injectors/rails but not this specific VIN. I believe the issue might be of similar recall. I will have the car diagnosed soon.
The contact owns a 2016 Mercedes-Benz E350. The contact stated that water was leaking inside the vehicle through the seal around the windshield. The contact stated that upon manually pushing the windshield, the windshield was movable. Additionally, the contact stated that there was a windy sound…
Since May 2024, I had taken my car in for repairs at 3 different shops for same exact issue diagnosed as leak from air intake system. It has been repaired 7 times since it first occurred in May 2024, and unfortunately it is still not resolved. This is a potential danger to the driver because all of…
Other Mercedes-Benz E350 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 E350 | 1 | 1 |
| 2025 E350 | 2 | 2 |
| 2024 E350 | 5 | 4 |
| 2023 E350 | 6 | 3 |
| 2022 E350 | 9 | 3 |
| 2021 E350 | 13 | 12 |
| 2020 E350 | 8 | 6 |
| 2017 E350 | 7 | 0 |
| 2016 | 51 | 5 |
| 2015 E350 | 31 | 6 |
| 2014 E350 | 278 | 8 |
| 2013 E350 | 163 | 6 |
| 2012 E350 | 217 | 7 |
| 2011 E350 | 223 | 5 |
| 2010 E350 | 184 | 4 |
| 2009 E350 | 64 | 4 |
| 2008 E350 | 173 | 4 |
| 2007 E350 | 350 | 5 |
| 2006 E350 | 399 | 4 |
| 2005 E350 | 15 | 0 |
| 2004 E350 | 10 | 0 |
| 2003 E350 | 7 | 0 |
See all Mercedes-Benz E350 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
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Frequently asked questions
What are the most common problems with the 2016 Mercedes-Benz E350?
Owners most often report electrical system, structure, unknown or other problems. The top one, electrical system, accounts for 9 complaints.
Was there a recall on the 2016 Mercedes-Benz E350?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Mercedes-Benz E350 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other E350 model years, the 2016 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.