2024 Mercedes-Benz Sprinter 3500 Problems, Complaints & Recalls
- Compared with other Sprinter 3500 years
- Not enough data 15th of 18 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 3 complaints with NHTSA about the 2024 Mercedes-Benz Sprinter 3500. That ranks 15th out of 18 Sprinter 3500 model years for complaints. The most reported problem area is fuel/propulsion system (1 complaints, 33%). There are 3 safety recalls covering this model year.
- 3owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2024 Mercedes-Benz Sprinter 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Fuel/propulsion System | 1 | 33% | — | — | — |
| Tires | 1 | 33% | 5,000 | — | — |
| Unknown or Other | 1 | 33% | — | — | — |
| Wheels | 1 | 33% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2024 Mercedes-Benz Sprinter 3500 recalls (3)
Tap a recall to see the problem, the risk and the fix.
Structure:frame and members
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
Risk: Frame members with inadequate strength may reduce the vehicle's performance in a crash, increasing the risk of injury.
Fix: Dealers will inspect and repair the frame, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VVS3LAENGST. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 19, 2025.
Parking brake
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems."
Risk: Parking brake failure can result in a vehicle rollaway, increasing the risk of a crash.
Fix: Dealers will inspect and repair the parking brake cable bracket as necessary, free of charge. Owner notification letters were mailed April 30, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is VS3HALHAN.
Suspension:rear:springs:leaf spring assembly:u-bolt, leaf spring to axle
Problem: Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
Risk: An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Fix: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2024 Mercedes-Benz Sprinter 3500 equipped with Kumho Tires, Tire Line: Crugen Premium, Tire Size: 215/85/R16, DOT Number: 1H23PLDV9. The contact stated that while driving 65 MPH with his wife and dog inside the vehicle, the contact heard an abnormally loud sound coming from the…
We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldnât install the end…
Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road…
Other Mercedes-Benz Sprinter 3500 years
See all Mercedes-Benz Sprinter 3500 problems by year, every Mercedes-Benz model, or the Mercedes-Benz VIN decoder.
Similar Mercedes-Benz models
Embed this 2024 Mercedes-Benz Sprinter 3500 badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2024 Mercedes-Benz Sprinter 3500?
Owners most often report fuel/propulsion system, tires, unknown or other problems. The top one, fuel/propulsion system, accounts for 1 complaint.
Was there a recall on the 2024 Mercedes-Benz Sprinter 3500?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2024 Mercedes-Benz Sprinter 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Sprinter 3500 model years, the 2024 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.