2000 Mercury Grand Marquis Problems, Complaints & Recalls

Source: NHTSA · Updated Jul 6, 2023 · 162 owner complaints analyzed

Compared with other Grand Marquis years
About as many complaints as other years 8th of 17 for complaints
NHTSA crash rating
Not rated

Owners have filed 162 complaints with NHTSA about the 2000 Mercury Grand Marquis. That ranks 8th out of 17 Grand Marquis model years for complaints. The most reported problem area is exterior lighting (21 complaints, 13%), typically at around 122,000 miles. Complaints mention 14 crashes, 5 fires, 10 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.

Mercury Grand Marquis
2003-2005 Mercury Grand Marquis photographed in College Park, Maryland , USA.. Representative photo; appearance varies by model year. Photo: IFCAR, Public domain, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2000 Mercury Grand Marquis problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Exterior Lighting21 · ~122,000 mi
Steering18 · ~90,000 mi
Electrical System17 · ~68,000 mi
Engine and Engine Cooling17 · ~87,000 mi
Service Brakes, Hydraulic17 · ~59,000 mi
Suspension15 · ~48,942 mi
Visibility15 · ~65,913 mi
Vehicle Speed Control13 · ~98,900 mi
Seat Belts9 · ~70,000 mi
Engine8 · ~71,290 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Exterior Lighting2113%122,000——
Steering1811%90,000——
Electrical System1710%68,000——
Engine and Engine Cooling1710%87,000——
Service Brakes, Hydraulic1710%59,000——
Suspension159%48,942——
Visibility159%65,913——
Vehicle Speed Control138%98,900——
Seat Belts96%70,000——
Engine85%71,290——
Tires74%59,260——
Air Bags64%125,000——
Equipment64%40,000——
Power Train64%28,676——
Unknown or Other64%91,000——
Structure53%57,000——
Fuel/propulsion System42%92,958——
Fuel System, Gasoline42%94,000——
Interior Lighting32%100,000——
Wheels21%156——
Electronic Stability Control (esc)11%60,589——
Forward Collision Avoidance11%———
Latches/locks/linkages11%———
Service Brakes11%———
Visibility/wiper11%300,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2005, with 19 complaints
2000: 1720002001: 182002: 1520022003: 142004: 1020042005: 19192006: 620062007: 22008: 620082009: 22010: 320102011: 72012: 520122013: 32014: 420142015: 52016: 420162017: 62018: 520182019: 32020: 420202022: 22023: 22023

n = 162 complaints · Source: NHTSA

2000 Mercury Grand Marquis recalls (6)

Tap a recall to see the problem, the risk and the fix.

Equipment:mechanical:integrated jack/leveler/stabilizerJul 18, 2000 · NHTSA campaign 00V200000 · 875,000 vehicles

Problem: Vehicle description: passenger vehicles. These vehicles have jacking instructions which, if followed, could cause the vehicle operator to place the jack on a frame weld when attempting to raise a rear wheel. If the vehicle is jacked up with the jack placed on the frame weld and if the vehicle is free to roll (wheels not blocked or chocked), the jack could yield and the vehicle may drop suddenly.

Risk: If this occurs and any portion of the operator's body is under the vehicle, the potential for personal injury exists.

Fix: Owners will be provided with a revised jack instruction and stowage card and jack warning label, as well as a supplement to the owner guide.

Seat belts:front:anchorageJun 12, 2000 · NHTSA campaign 00V157001 · 1,167 vehicles

Problem: Vehicle description: passenger vehicles using aftermarket driver's seat belt assemblies that were sold by ford parts departments from january 1, through june 13, 2000. These seat belt assemblies fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." the equipment involved is service stock seat belt assemblies, model nos. H 9977, h 9979, t 9063, and t 9217, built by trw vehicle safety systems, inc. (trw) manufactured from june 1, 1998 through may 21, 2000. Some of these seat belt assemblies may have been installed as service replacement equipment on the vehicles involved in the recall.

Risk: In the event of a collision, these seat belts may not restrain an occupant increasing the risk of injury.

Fix: Dealers will inspect these vehicles and replace the service seat belt assemblies that were installed in these vehicles from january 1 through june 13, 2000.

Seat belts:front:anchorageJun 12, 2000 · NHTSA campaign 00V157002 · 1,129 vehicles

Problem: Vehicle description: passenger vehicles using aftermarket front passenger side seat belt assemblies that were sold by ford parts departments from january 1, through june 13, 2000. These seat belt assemblies fail to comply with the requirements of fmvss no. 209, "seat belt assemblies." the equipment involved is service stock seat belt assemblies, model nos. H 9977, h 9979, t 9063, and t 9217, built by trw vehicle safety systems, inc. (trw) manufactured from june 1, 1998 through may 21, 2000. Some of these seat belt assemblies may have been installed as service replacement equipment on the vehicles involved in the recall.

Risk: In the event of a collision, these seat belts may not restrain an occupant increasing the risk of injury.

Fix: Dealers will inspect these vehicles and replace the service seat belt assemblies that were installed in these vehicles from january 1 through june 13, 2000.

Visibility:windshield wiper/washerMay 17, 2000 · NHTSA campaign 00V138000 · 23,000 vehicles

Problem: Vehicle description: a windshield wiper control module may not be capable of carrying the current required during high load conditions on the wipers (i.e., ice, snow, or other debris).

Risk: This condition could result in inoperative wipers with no advance warning.

Fix: Dealers will inspect the wiper control modules and replace if necessary.

Seat belts:front:retractorMar 20, 2000 · NHTSA campaign 00V083000 · 83 vehicles

Problem: Vehicle description: passenger vehicles. These vehicles may have been built with the left rear seat belt retractor attaching bolts incorrectly tightened.

Risk: In the event of a crash, the vehicle occupant may not be properly restrained, increasing the risk of personal injury.

Fix: Dealers will tighten the retractor mounting bolts to the specified torque.

Air bags:frontalFeb 17, 2000 · NHTSA campaign 00V050000 · 39 vehicles

Problem: Vehicle description: passenger vehicles. These vehicles may have been built with lower than the intended level of torque on the bolts that attach the air bag electronic crash sensor module to the vehicle.

Risk: A loose module could result in a delayed air bag deployment in the event of a vehicle crash.

Fix: Dealers will tighten the air bag electronic crash sensor attaching bolts.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Spark plug ejection from cylinder head (DP05005) — opened Sep 22, 2005, closed Jan 4, 2006.
  • Fuel-fed fires (DP02007) — opened Aug 22, 2002, closed Dec 4, 2002.
  • Post rear end collision fires (SQ01014) — opened Nov 27, 2001, closed Oct 3, 2002, led to recall 02I003000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

WARNING THAT JACK LIFTING REAR WHEEL COULD COLLAPSE AND KILL SOMEONE. 00V200 recall notice I need the papers and changes to the instruction manual. I tried calling Ford to no avail. I tried 4 dealers listed to no avail. Wonderful car company.......................

Unknown or Other · received Jul 6, 2023 · NHTSA complaint 11530684

Unknown

Engine · received Jun 15, 2023 · NHTSA complaint 11527305

The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle…

Visibility · received Jun 30, 2022 · NHTSA complaint 11471717

#AIRBAGS... ON MAY14TH 2022...I [XXX] had a wreck, and the Airbags didn't deploy, at a speed of 50mph...Which caused very serious personal injuries. As, a concussion, whiplash, Sprained thorax spine and bottom of my back, strained ligament in my knee, rib contusion, fractured tooth!! INFORMATION…

Air Bags · received Jun 29, 2022 · NHTSA complaint 11471624

Air leak in intake manifold or egr or pcm system cylinder 3 misfire dirty fuel injection

Service Brakes · received Nov 5, 2020 · NHTSA complaint 11373263

Other Mercury Grand Marquis years

← 1999 Grand Marquis · 2001 Grand Marquis →

See all Mercury Grand Marquis problems by year, every Mercury model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2000 Mercury Grand Marquis?

Owners most often report exterior lighting, steering, electrical system problems. The top one, exterior lighting, accounts for 21 complaints.

Was there a recall on the 2000 Mercury Grand Marquis?

Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2000 Mercury Grand Marquis a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Marquis model years, the 2000 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.