2004 Mercury Grand Marquis Problems, Complaints & Recalls
- Compared with other Grand Marquis years
- Far more complaints than other years 3rd of 17 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 348 complaints with NHTSA about the 2004 Mercury Grand Marquis. That ranks 3rd out of 17 Grand Marquis model years for complaints. The most reported problem area is exterior lighting (207 complaints, 59%), typically at around 85,500 miles. Complaints mention 17 crashes, 4 fires, 10 injuries. There is 1 safety recall covering this model year. NHTSA has opened 5 defect investigations involving it.
- 348owner complaints
- 1safety recalls
- 5NHTSA investigations
- 17complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2004 Mercury Grand Marquis problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Exterior Lighting problems | 207 | 59% | 85,500 | “lighting control” (18%) | $1,050 |
| Steering problems | 65 | 19% | 85,000 | “steering shaft” (31%) | — |
| Electrical System | 40 | 11% | 88,670 | — | — |
| Vehicle Speed Control | 23 | 7% | 39,036 | — | — |
| Engine and Engine Cooling | 10 | 3% | 100,000 | — | — |
| Power Train | 9 | 3% | 16,890 | — | — |
| Structure | 8 | 2% | 65,000 | — | — |
| Visibility | 7 | 2% | 51,789 | — | — |
| Air Bags | 6 | 2% | 65,000 | — | — |
| Interior Lighting | 6 | 2% | 91,500 | — | — |
| Tires | 5 | 1% | 41,500 | — | — |
| Engine | 4 | 1% | 101,100 | — | — |
| Service Brakes, Hydraulic | 4 | 1% | — | — | — |
| Visibility/wiper | 4 | 1% | 55,661 | — | — |
| Fuel/propulsion System | 3 | 1% | 73,058 | — | — |
| Fuel System, Gasoline | 3 | 1% | 77,000 | — | — |
| Service Brakes | 3 | 1% | 110,000 | — | — |
| Suspension | 3 | 1% | 27,000 | — | — |
| Equipment | 2 | 1% | 77,000 | — | — |
| Latches/locks/linkages | 2 | 1% | 64,500 | — | — |
| Unknown or Other | 2 | 1% | 72,500 | — | — |
| Wheels | 1 | 0% | 1,900 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2004 Mercury Grand Marquis recalls (1)
Tap a recall to see the problem, the risk and the fix.
Exterior lighting:headlights
Problem: Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.
Risk: A loss of headlights can reduce driver visibility and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the LCM, free of charge. The recall began April 14, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S39.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Loss of headlights (PE15028) — opened Aug 10, 2015, closed Jan 8, 2016, led to recall 15V861000.
- Loss of headlamp/exterior lighting (DP15002) — opened Apr 1, 2015, closed Aug 11, 2015.
- Steering Column Shaft Obstruction (PE14021) — opened Jul 7, 2014, closed Nov 21, 2014.
- Loss of headlight function (PE08066) — opened Nov 26, 2008, closed Mar 24, 2009.
- Spark plug ejection from cylinder head (DP05005) — opened Sep 22, 2005, closed Jan 4, 2006.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2004 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, a local Police Officer stopped the vehicle and made the contact aware that both taillights were inoperable. No warning lights were illuminated. The vehicle was taken to a dealer to be…
The contact owns a 2004 Mercury Grand Marquis. The contact received NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that while driving at night, the headlights were flickering and became inoperable. Occasionally, the headlights operated as designed. There were no warning…
The contact owns a 2004 Mercury Grand Marquis. The contact stated that while the vehicle was parked, the key fob became inoperable. The contact was not able to start the vehicle with the security warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The…
Auto lights stopped working. Tail lights will not come on
The contact owns a 2004 Mercury Grand Marquis. The contact stated while driving at an undisclosed speed at night, he became aware that the headlights were not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle…
Other Mercury Grand Marquis years
← 2003 Grand Marquis · 2005 Grand Marquis →
| Year | Complaints | Recalls |
|---|---|---|
| 2011 Grand Marquis | 9 | 2 |
| 2010 Grand Marquis | 25 | 2 |
| 2009 Grand Marquis | 26 | 2 |
| 2008 Grand Marquis | 80 | 3 |
| 2007 Grand Marquis | 96 | 3 |
| 2006 Grand Marquis | 143 | 2 |
| 2005 Grand Marquis | 488 | 4 |
| 2004 | 348 | 1 |
| 2003 Grand Marquis | 362 | 1 |
| 2002 Grand Marquis | 78 | 0 |
| 2001 Grand Marquis | 157 | 3 |
| 2000 Grand Marquis | 162 | 6 |
| 1999 Grand Marquis | 164 | 3 |
| 1998 Grand Marquis | 143 | 5 |
| 1997 Grand Marquis | 316 | 4 |
| 1996 Grand Marquis | 239 | 5 |
| 1995 Grand Marquis | 179 | 5 |
See all Mercury Grand Marquis problems by year, every Mercury model, or the VIN decoder.
Similar Mercury models
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Frequently asked questions
What are the most common problems with the 2004 Mercury Grand Marquis?
Owners most often report exterior lighting, steering, electrical system problems. The top one, exterior lighting, accounts for 207 complaints.
Was there a recall on the 2004 Mercury Grand Marquis?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2004 Mercury Grand Marquis a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Grand Marquis model years, the 2004 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.