Mercury Grand Marquis Steering Problems
Owners have filed 309 complaints with NHTSA about steering problems on the Mercury Grand Marquis across 17 model years. The 2004 model year has the most (65). The words owners use most often: “steering shaft” (16% of reports).
- 309steering complaints
- —median miles at failure
- 20mention a crash
- 15mention an injury
- 2related recalls
- 22%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Steering shaft: mentioned in 49 of 309 complaints (16%)
- Tie rod: mentioned in 21 of 309 complaints (7%)
- Wheel became: mentioned in 20 of 309 complaints (6%)
At what mileage do steering problems happen?
Based on 180 complaints that reported the odometer reading.
How serious are the reports?
Of 309 complaints, 20 mention a crash, 1 a fire, 15 an injury.
Mercury Grand Marquis steering complaints by model year
| Model year | Steering complaints | Share of that year | Median miles |
|---|---|---|---|
| 2011 Grand Marquis | 2 | 22% | 30,000 |
| 2010 Grand Marquis | 6 | 24% | 48,000 |
| 2009 Grand Marquis | 5 | 19% | 114,000 |
| 2008 Grand Marquis | 23 | 29% | 66,000 |
| 2007 Grand Marquis | 9 | 9% | 112,000 |
| 2006 Grand Marquis | 13 | 9% | 134,926 |
| 2005 Grand Marquis | 20 | 4% | 114,800 |
| 2004 Grand Marquis | 65 | 19% | 85,000 |
| 2003 Grand Marquis | 28 | 8% | 97,462 |
| 2002 Grand Marquis | 9 | 12% | 88,917 |
| 2001 Grand Marquis | 11 | 7% | 80,000 |
| 2000 Grand Marquis | 18 | 11% | 90,000 |
| 1999 Grand Marquis | 16 | 10% | 90,000 |
| 1998 Grand Marquis | 17 | 12% | 82,400 |
| 1997 Grand Marquis | 22 | 7% | 75,000 |
| 1996 Grand Marquis | 21 | 9% | 114,050 |
| 1995 Grand Marquis | 24 | 13% | 96,500 |
When owners reported it
Related recalls (2)
Steering:rack and pinion:pinion shaft
Model years: 2005, 2006, 2007, 2008, 2009, 2010, 2011
Problem: Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.
Risk: Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.
Fix: Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S25.
Steering
Model years: 2005, 2006, 2007, 2008, 2009, 2010, 2011
Problem: Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.
Risk: If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.
Fix: Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced as necessary. If the steering column lower bearing has separated, a retainer clip will be installed. The recall began on October 23, 2013. Owners may contact Ford at 1-866-436-7332. Ford's recall number is 13S08.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
total collapse of upper immediate steering shaft resulting on total separation/failure and complete loss of steering. this literally separated/fell apart in my hand when i was cleaning the front seat carpeting. i had just finished driving back from a 100 mile trip. if this would have happened on…
Steering column. Unable to put it in DRIVE after pressing brake all the way down. Has happened many times over the last 2 years.
My vehicle is from a northern state and came down to [XXX] and my intermediate shaft collapsed after looking up through ford if my recall had ever been done it shows that it had been done but the part that says it was replaced looked like it was never replaced and I had to fix that problem myself…
The contact owns a 2006 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the driverâs side exhaust manifold shield fell into the steering linkage and caused the vehicle to run over a bush. There was no crash or injuries reported. The vehicle was taken to a…
The contact owns a 2005 Mercury Grand Marquis. The contact stated while attempting to make a left turn, the steering wheel failed to operate as intended causing the contact to have driven straight instead of turning. No warning light was illuminated. An independent mechanic was contacted. The…
Frequently asked questions
Do all Mercury Grand Marquiss have steering problems?
No. NHTSA has 309 owner complaints about steering for the Mercury Grand Marquis. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Mercury Grand Marquis steering?
Yes: 2 safety recalls list steering. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about steering problems on the Mercury Grand Marquis?
The most frequent phrase is “steering shaft”, in 49 of 309 complaints, followed by “tie rod” (21).
Other Mercury Grand Marquis problems
See all Mercury Grand Marquis problems.