2021 Polestar Polestar 2 Back Over Prevention Problems
Owners have filed 114 complaints with NHTSA about back over prevention problems on the 2021 Polestar Polestar 2, 77% of all complaints for this model year. Half of the reports with a mileage happened before 15,000 miles. The words owners use most often: “camera temporarily” (22% of reports).
- 114back over prevention complaints
- 15,000median miles at failure
- 2mention a crash
- 0mention an injury
- 3related recalls
- 0%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Camera temporarily: mentioned in 25 of 114 complaints (22%)
- Software update: mentioned in 20 of 114 complaints (18%)
- Rear view: mentioned in 14 of 114 complaints (12%)
- Most recent: mentioned in 11 of 114 complaints (10%)
At what mileage do back over prevention problems happen?
Based on 1 complaint that reported the odometer reading.
How serious are the reports?
Of 114 complaints, 2 mention a crash.
Polestar Polestar 2 back over prevention complaints by model year
| Model year | Back Over Prevention complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Polestar 2 | 1 | 100% | — |
| 2024 Polestar 2 | 13 | 54% | 1,000 |
| 2023 Polestar 2 | 88 | 76% | 12,505 |
| 2022 Polestar 2 | 209 | 69% | 20,500 |
| 2021 Polestar 2 | 114 | 77% | 15,000 |
When owners reported it
Related recalls (3)
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Equipment:electrical:infotainment:software; back over prevention: sensing system: camera
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Center entertaiment touchscreen which provides visiblity for the rear camera as well as the backup sensors and A/C controls for front defogger went is completely blank. Polestar2 logo appears, but no longer boots. This causes the rear camera to be completely useless.
Well backing out of a parking space at the grocery store. My rear camera failed to activate even after several times trying to get the camera to work. I decided to try and back out by just looking over my shoulder, but could not see through the back window and collided into a shopping cart. None of…
An update was applied last year to fix the reverse camera issue. The issue remains, sometimes the camera is unavailable, it the camera goes in to 360 degree mode. Happens about once a week or every two weeks
Frequently asked questions
Do all 2021 Polestar Polestar 2s have back over prevention problems?
No. NHTSA has 114 owner complaints about back over prevention for the 2021 Polestar Polestar 2 (77% of the 148 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2021 Polestar Polestar 2 back over prevention?
Yes: 3 safety recalls list back over prevention. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do back over prevention problems start?
The median reported mileage is 15,000 miles: half of the reports with a mileage came before that.
What do owners say about back over prevention problems on the 2021 Polestar Polestar 2?
The most frequent phrase is “camera temporarily”, in 25 of 114 complaints, followed by “software update” (20).
See all 2021 Polestar Polestar 2 problems or back over prevention problems across all Polestar 2 years.