2023 Polestar Polestar 2 Back Over Prevention Problems
Owners have filed 88 complaints with NHTSA about back over prevention problems on the 2023 Polestar Polestar 2, 76% of all complaints for this model year. Half of the reports with a mileage happened before 12,505 miles. The words owners use most often: “camera temporarily” (31% of reports).
- 88back over prevention complaints
- 12,505median miles at failure
- 0mention a crash
- 1mention an injury
- 3related recalls
- 0%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Camera temporarily: mentioned in 27 of 88 complaints (31%)
- Software update: mentioned in 16 of 88 complaints (18%)
- Put reverse: mentioned in 10 of 88 complaints (11%)
- Rear backup: mentioned in 8 of 88 complaints (9%)
At what mileage do back over prevention problems happen?
Based on 2 complaints that reported the odometer reading.
How serious are the reports?
Of 88 complaints, 1 an injury.
Polestar Polestar 2 back over prevention complaints by model year
| Model year | Back Over Prevention complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Polestar 2 | 1 | 100% | — |
| 2024 Polestar 2 | 13 | 54% | 1,000 |
| 2023 Polestar 2 | 88 | 76% | 12,505 |
| 2022 Polestar 2 | 209 | 69% | 20,500 |
| 2021 Polestar 2 | 114 | 77% | 15,000 |
When owners reported it
Related recalls (3)
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Back over prevention:software
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Equipment:electrical:infotainment:software; back over prevention: sensing system: camera
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2023 Polestar Polestar 2. The contact received notification for NHTSA Campaign Number: 25V615000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall remedy could not be completed because…
Polestar 2 software version 4.2.13. While reversing out of a parking spot the rear camera briefly turned on, but after a second, the infotainment system crashed, with the screen shutting off. The infotainment system automatically rebooted after ~1min of driving. This system crash also temporarily…
The backup camera consistently fails and displays a "Backup Camera is Temporarily Unavailable" message. Polestar is only issuing a software fix for this on model year 2026 Polestar 2s and a solution has not been offered for over 8 months now.
Frequently asked questions
Do all 2023 Polestar Polestar 2s have back over prevention problems?
No. NHTSA has 88 owner complaints about back over prevention for the 2023 Polestar Polestar 2 (76% of the 116 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2023 Polestar Polestar 2 back over prevention?
Yes: 3 safety recalls list back over prevention. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do back over prevention problems start?
The median reported mileage is 12,505 miles: half of the reports with a mileage came before that.
What do owners say about back over prevention problems on the 2023 Polestar Polestar 2?
The most frequent phrase is “camera temporarily”, in 27 of 88 complaints, followed by “software update” (16).
See all 2023 Polestar Polestar 2 problems or back over prevention problems across all Polestar 2 years.