Polestar Polestar 2 Back Over Prevention Problems
Owners have filed 425 complaints with NHTSA about back over prevention problems on the Polestar Polestar 2 across 5 model years. The 2022 model year has the most (209). The words owners use most often: “camera temporarily” (25% of reports).
- 425back over prevention complaints
- —median miles at failure
- 4mention a crash
- 2mention an injury
- 3related recalls
- 0%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Camera temporarily: mentioned in 108 of 425 complaints (25%)
- Software update: mentioned in 99 of 425 complaints (23%)
- Rear view: mentioned in 61 of 425 complaints (14%)
- Supposed fix: mentioned in 23 of 425 complaints (5%)
At what mileage do back over prevention problems happen?
Based on 6 complaints that reported the odometer reading.
How serious are the reports?
Of 425 complaints, 4 mention a crash, 2 an injury.
Polestar Polestar 2 back over prevention complaints by model year
| Model year | Back Over Prevention complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Polestar 2 | 1 | 100% | — |
| 2024 Polestar 2 | 13 | 54% | 1,000 |
| 2023 Polestar 2 | 88 | 76% | 12,505 |
| 2022 Polestar 2 | 209 | 69% | 20,500 |
| 2021 Polestar 2 | 114 | 77% | 15,000 |
When owners reported it
Related recalls (3)
Back over prevention:software
Model years: 2021, 2022, 2023, 2024, 2025
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
Back over prevention:software
Model years: 2021, 2022, 2023, 2024, 2025
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed June 20, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.
Equipment:electrical:infotainment:software; back over prevention: sensing system: camera
Model years: 2021, 2022, 2023, 2024
Problem: Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
The contact owns a 2023 Polestar Polestar 2. The contact received notification for NHTSA Campaign Number: 25V615000 (Back Over Prevention). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall remedy could not be completed because…
When starting the vehicle and placing it in reverse, the center screen was frozen and did not show the backup camera or other sfaety information. Safety was put at risk because reverse visiblity / backover prevention were impaired. Other functions such as reverse auto brake were likely unavailable…
The rear view camera malfunctioned, despite complying with the recent recall. It is available for inspection upon request. Safety was compromised by reduced rear visibility due to the lack of a rear view camera. This is an intermittent issue, not reliably reproducible for a dealer or service…
Center entertaiment touchscreen which provides visiblity for the rear camera as well as the backup sensors and A/C controls for front defogger went is completely blank. Polestar2 logo appears, but no longer boots. This causes the rear camera to be completely useless.
Polestar has issued the 3rd recall for issues with the Rear Camera not responding quickly enough on vehicle start up. They have claimed they will provide a software fix but that is what they claimed the last 2 times without any improvement in the operation of the camera. They offer a paid upgrade…
Frequently asked questions
Do all Polestar Polestar 2s have back over prevention problems?
No. NHTSA has 425 owner complaints about back over prevention for the Polestar Polestar 2. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Polestar Polestar 2 back over prevention?
Yes: 3 safety recalls list back over prevention. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about back over prevention problems on the Polestar Polestar 2?
The most frequent phrase is “camera temporarily”, in 108 of 425 complaints, followed by “software update” (99).
See all Polestar Polestar 2 problems.