2023 RAM 3500 Problems, Complaints & Recalls
- Compared with other 3500 years
- Far fewer complaints than other years 14th of 20 for complaints
- Safety recalls
- 5 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 17 complaints with NHTSA about the 2023 RAM 3500. That ranks 14th out of 20 3500 model years for complaints. The most reported problem area is electrical system (3 complaints, 18%), typically at around 65,000 miles. There are 5 safety recalls covering this model year.
- 17owner complaints
- 5safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2023 RAM 3500 problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 3 | 18% | 65,000 | — | — |
| Engine | 3 | 18% | 65,000 | — | — |
| Exterior Lighting | 3 | 18% | — | — | — |
| Seat Belts | 2 | 12% | — | — | — |
| Air Bags | 1 | 6% | 65,000 | — | — |
| Engine and Engine Cooling | 1 | 6% | — | — | — |
| Equipment | 1 | 6% | 14,000 | — | — |
| Fuel System, Gasoline | 1 | 6% | 14,000 | — | — |
| Latches/locks/linkages | 1 | 6% | 850 | — | — |
| Parking Brake | 1 | 6% | — | — | — |
| Power Train | 1 | 6% | — | — | — |
| Steering | 1 | 6% | — | — | — |
| Suspension | 1 | 6% | — | — | — |
| Tires | 1 | 6% | — | — | — |
| Visibility/wiper | 1 | 6% | — | — | — |
| Wheels | 1 | 6% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2023 RAM 3500 recalls (5)
Tap a recall to see the problem, the risk and the fix.
Power train:manual transmission; power train:automatic transmission
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Risk: A loss of drive power or a loss of park function increase the risk of a crash.
Fix: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
Air bags:frontal:driver clockspring/spiral cassette; steering:column
Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:steering control module; exterior lighting
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Fix: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Back over prevention:display function
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Electrical system:wiring:relays/solenoidsPark outside
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
Risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Nexen Roadian HTX RH5 LT235/80R17E 120R/117/R At approximately 70 mph, I experienced a severe vibration in the steering wheel. Shortly thereafter, the tread separated from the carcass sending pieces of rubber flying. I was able to pull onto the shoulder and change the tire. These are the OEM tires…
The drivers seat belt does Not lock when brake is applied, and does not retract when unbuckled. I saw a report where several thousands of seat belts have been recalled that were in similar vehicles to mine. Also in that recall the manufacturer was the same as my seat belt. Can you research again to…
The contact owns a 2023 Ram 3500. The contact stated that while driving or while the vehicle was parked, the air bag warning light was intermittently illuminated. Additionally, the check engine warning light was illuminated, and the seat belt warning light was intermittently illuminated while the…
This model of truck has 4 led lights that will never turn off. Using the switch in the cab does not affect them. When the headlight switch is in off, manual, or parking - these lights remain on. Additionally, there is no setting in the software that provides control over these lights. I have…
The contact owns a 2023 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall…
Other RAM 3500 years
| Year | Complaints | Recalls |
|---|---|---|
| 2026 3500 | 27 | 4 |
| 2025 3500 | 43 | 5 |
| 2024 3500 | 45 | 2 |
| 2023 | 17 | 5 |
| 2022 3500 | 190 | 12 |
| 2021 3500 | 62 | 9 |
| 2020 3500 | 116 | 11 |
| 2019 3500 | 137 | 14 |
| 2018 3500 | 805 | 10 |
| 2017 3500 | 313 | 12 |
| 2016 3500 | 134 | 14 |
| 2015 3500 | 137 | 14 |
| 2014 3500 | 202 | 15 |
| 2013 3500 | 115 | 16 |
| 2012 3500 | 0 | 0 |
| 2011 3500 | 0 | 0 |
| 2010 3500 | 0 | 0 |
| 2009 3500 | 3 | 2 |
| 2008 3500 | 4 | 1 |
| 2007 3500 | 6 | 1 |
See all RAM 3500 problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2023 RAM 3500?
Owners most often report electrical system, engine, exterior lighting problems. The top one, electrical system, accounts for 3 complaints.
Was there a recall on the 2023 RAM 3500?
Yes, 5 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2023 RAM 3500 a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other 3500 model years, the 2023 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.