2016 RAM Promaster City Problems, Complaints & Recalls
- Compared with other Promaster City years
- Far more complaints than other years 2nd of 8 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 25 complaints with NHTSA about the 2016 RAM Promaster City. That ranks 2nd out of 8 Promaster City model years for complaints. The most reported problem area is electrical system (8 complaints, 32%), typically at around 46,453 miles. There are 3 safety recalls covering this model year.
- 25owner complaints
- 3safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 RAM Promaster City problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Electrical System | 8 | 32% | 46,453 | — | — |
| Engine | 7 | 28% | 33,000 | — | — |
| Power Train | 7 | 28% | 38,000 | — | — |
| Unknown or Other | 3 | 12% | 47,365 | — | — |
| Electronic Stability Control (esc) | 2 | 8% | 19,750 | — | — |
| Exterior Lighting | 2 | 8% | 68,000 | — | — |
| Vehicle Speed Control | 2 | 8% | 30,000 | — | — |
| Engine and Engine Cooling | 1 | 4% | — | — | — |
| Seat Belts | 1 | 4% | 29,328 | — | — |
| Structure | 1 | 4% | 27,000 | — | — |
| Wheels | 1 | 4% | 27,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 RAM Promaster City recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Equipment:other:labels
Problem: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Electrical system:software; exterior lighting:brake lights
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was able to be restarted. The check engine warning light was illuminated…
Dealer where I purchased vehicle said i have recall for both catalytic converters waited two months called back and they said they wanted to replace engine and i been waiting for a call back for 6 months
The contact owns a 2016 Ram Promaster City. The contact stated while driving at an undisclosed speed, the turn signals became inoperable. The vehicle was taken to an independent mechanic, where an unknown part was replaced. The manufacturer was made aware of the failure but informed the contact…
The contact owns a 2016 Ram Promaster City. The contact received a Catalyst Efficiency campaign program notice for Catalyst Efficiency; however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The…
The contact owns a 2016 Ram Promaster City. The contact stated that when the engine battery was low-powered the vehicle's computer system had malfunctioned and the gear shifter could not be switched and the vehicle would not properly accelerate. The vehicle was taken to the local dealer(unknown)…
Other RAM Promaster City years
← 2015 Promaster City · 2017 Promaster City →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Promaster City | 2 | 0 |
| 2021 Promaster City | 5 | 3 |
| 2020 Promaster City | 1 | 2 |
| 2019 Promaster City | 5 | 1 |
| 2018 Promaster City | 16 | 2 |
| 2017 Promaster City | 19 | 3 |
| 2016 | 25 | 3 |
| 2015 Promaster City | 27 | 3 |
See all RAM Promaster City problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2016 RAM Promaster City?
Owners most often report electrical system, engine, power train problems. The top one, electrical system, accounts for 8 complaints.
Was there a recall on the 2016 RAM Promaster City?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 RAM Promaster City a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster City model years, the 2016 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.