2018 RAM Promaster City Problems, Complaints & Recalls
- Compared with other Promaster City years
- Far more complaints than other years 4th of 8 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 16 complaints with NHTSA about the 2018 RAM Promaster City. That ranks 4th out of 8 Promaster City model years for complaints. The most reported problem area is engine (7 complaints, 44%), typically at around 84,703 miles. Complaints mention 1 fire. There are 2 safety recalls covering this model year.
- 16owner complaints
- 2safety recalls
- 0NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 RAM Promaster City problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Engine | 7 | 44% | 84,703 | — | — |
| Electrical System | 3 | 19% | 113,500 | — | — |
| Exterior Lighting | 2 | 13% | 14,675 | — | — |
| Power Train | 2 | 13% | 54,950 | — | — |
| Engine and Engine Cooling | 1 | 6% | 50,000 | — | — |
| Fuel/propulsion System | 1 | 6% | — | — | — |
| Seat Belts | 1 | 6% | — | — | — |
| Service Brakes | 1 | 6% | 1,000 | — | — |
| Steering | 1 | 6% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 RAM Promaster City recalls (2)
Tap a recall to see the problem, the risk and the fix.
Steering:rack and pinion
Problem: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Risk: A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.
Equipment:other:labels
Problem: Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2018 Ram Promaster. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the engine seized, and the steering wheel seized. The vehicle was started, and the vehicle was…
My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking…
The contact owns a 2018 Ram Promaster City. The contact stated that while driving at an undisclosed speed, the check engine warning light and the throttle control system warning light illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was unsure of the diagnostic results…
The contact owns a 2018 Ram Promaster City. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds…
The front passenger seat belt would not pull out to secure passengers. I took the vehicle to an independent service center to see about fixing the problem. They were unable to fix the device. I was traveling and could not get to my home dealer until I returned. I was unable to take any passengers…
Other RAM Promaster City years
← 2017 Promaster City · 2019 Promaster City →
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Promaster City | 2 | 0 |
| 2021 Promaster City | 5 | 3 |
| 2020 Promaster City | 1 | 2 |
| 2019 Promaster City | 5 | 1 |
| 2018 | 16 | 2 |
| 2017 Promaster City | 19 | 3 |
| 2016 Promaster City | 25 | 3 |
| 2015 Promaster City | 27 | 3 |
See all RAM Promaster City problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2018 RAM Promaster City?
Owners most often report engine, electrical system, exterior lighting problems. The top one, engine, accounts for 7 complaints.
Was there a recall on the 2018 RAM Promaster City?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 RAM Promaster City a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster City model years, the 2018 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.