2015 RAM Promaster City Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 2, 2025 · 27 owner complaints analyzed

Compared with other Promaster City years
Far more complaints than other years 1st of 8 for complaints
NHTSA crash rating
Not rated

Owners have filed 27 complaints with NHTSA about the 2015 RAM Promaster City. That is the most of any Promaster City model year in the database (8 years). The most reported problem area is power train (15 complaints, 56%), typically at around 38,850 miles. Complaints mention 1 crash. There are 3 safety recalls covering this model year.

RAM Promaster City
A 2015 Ram ProMaster City Cargo Van in Bright White, interior color B7X9 (poetic), and the 2.4-liter MultiAir inline-four and a nine-speed 948TE automatic trans. Representative photo; appearance varies by model year. Photo: Mr.choppers, CC BY-SA 3.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2015 RAM Promaster City problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Power Train15 · ~38,850 mi
Electrical System11 · ~40,000 mi
Engine10 · ~39,000 mi
Electronic Stability Control (esc)1 · ~22,800 mi
Exterior Lighting1
Fuel/propulsion System1 · ~800 mi
Steering1 · ~3,000 mi
Suspension1 · ~18,000 mi
Unknown or Other1
Vehicle Speed Control1 · ~23,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Power Train1556%38,850——
Electrical System1141%40,000——
Engine1037%39,000——
Electronic Stability Control (esc)14%22,800——
Exterior Lighting14%———
Fuel/propulsion System14%800——
Steering14%3,000——
Suspension14%18,000——
Unknown or Other14%———
Vehicle Speed Control14%23,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 6 complaints
2016: 4201642017: 6201762018: 3201832019: 6201962020: 3202032021: 3202132022: 1202212025: 120251

n = 27 complaints · Source: NHTSA

2015 RAM Promaster City recalls (3)

Tap a recall to see the problem, the risk and the fix.

EquipmentDec 21, 2017 · NHTSA campaign 17V824000 · 61,791 vehicles

Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Equipment:other:labelsSep 26, 2017 · NHTSA campaign 17V601000 · 11,288 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.

Electrical system:software; exterior lighting:brake lightsApr 28, 2016 · NHTSA campaign 16V253000 · 6,422 vehicles

Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Risk: Trailer brake lights that are inoperative can increase the risk of a crash.

Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM…

Power Train · received Jan 2, 2025 · NHTSA complaint 11633667

Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by…

Engine · received Apr 30, 2022 · NHTSA complaint 11462856

Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode

Electrical System · received Oct 11, 2021 · NHTSA complaint 11436257

The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted…

Power Train · received Sep 2, 2021 · NHTSA complaint 11431513

The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The…

Power Train · received Jul 27, 2021 · NHTSA complaint 11426700

Other RAM Promaster City years

2016 Promaster City →

See all RAM Promaster City problems by year, every RAM model, or the RAM VIN decoder.

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Frequently asked questions

What are the most common problems with the 2015 RAM Promaster City?

Owners most often report power train, electrical system, engine problems. The top one, power train, accounts for 15 complaints.

Was there a recall on the 2015 RAM Promaster City?

Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2015 RAM Promaster City a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster City model years, the 2015 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.