2015 RAM Promaster City Problems, Complaints & Recalls
- Compared with other Promaster City years
- Far more complaints than other years 1st of 8 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 27 complaints with NHTSA about the 2015 RAM Promaster City. That is the most of any Promaster City model year in the database (8 years). The most reported problem area is power train (15 complaints, 56%), typically at around 38,850 miles. Complaints mention 1 crash. There are 3 safety recalls covering this model year.

- 27owner complaints
- 3safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2015 RAM Promaster City problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 15 | 56% | 38,850 | — | — |
| Electrical System | 11 | 41% | 40,000 | — | — |
| Engine | 10 | 37% | 39,000 | — | — |
| Electronic Stability Control (esc) | 1 | 4% | 22,800 | — | — |
| Exterior Lighting | 1 | 4% | — | — | — |
| Fuel/propulsion System | 1 | 4% | 800 | — | — |
| Steering | 1 | 4% | 3,000 | — | — |
| Suspension | 1 | 4% | 18,000 | — | — |
| Unknown or Other | 1 | 4% | — | — | — |
| Vehicle Speed Control | 1 | 4% | 23,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2015 RAM Promaster City recalls (3)
Tap a recall to see the problem, the risk and the fix.
Equipment
Problem: Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Fix: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Equipment:other:labels
Problem: Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Risk: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the incorrect tire placard with a corrected one, free of charge. The recall began November 17, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T62.
Electrical system:software; exterior lighting:brake lights
Problem: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Risk: Trailer brake lights that are inoperative can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2015 Ram Promaster City. The contact stated while operating the vehicle, the message "Service Hill Holder" remained illuminated, and the vehicle experienced harsh driving and would not properly shift into gear. The vehicle was taken to the local dealer who reprogrammed the PCM…
Engine loss power, vehicle will completely shut down as if it did not have a battery, this has happed with in the last 6 months, vehicle will restart after a few minutes, engine light will come on, engine service transmission service and hill holder service warning on dash which has been service by…
Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode
The contact owns a 2015 Ram Promaster City. The contact stated while driving 70 MPH, the contact noticed that the fuel gauge on the instrument cluster was fluctuating. The contact also noticed that the vehicle had lost motive power and felt like the transmission was neutral. The contact attempted…
The contact owns a 2015 Ram Pro Master City. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The accelerator pedal became inoperable. The contact coasted the vehicle off the roadway. The vehicle was restarted and worked as designed. The…
Other RAM Promaster City years
| Year | Complaints | Recalls |
|---|---|---|
| 2022 Promaster City | 2 | 0 |
| 2021 Promaster City | 5 | 3 |
| 2020 Promaster City | 1 | 2 |
| 2019 Promaster City | 5 | 1 |
| 2018 Promaster City | 16 | 2 |
| 2017 Promaster City | 19 | 3 |
| 2016 Promaster City | 25 | 3 |
| 2015 | 27 | 3 |
See all RAM Promaster City problems by year, every RAM model, or the RAM VIN decoder.
Similar RAM models
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Frequently asked questions
What are the most common problems with the 2015 RAM Promaster City?
Owners most often report power train, electrical system, engine problems. The top one, power train, accounts for 15 complaints.
Was there a recall on the 2015 RAM Promaster City?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2015 RAM Promaster City a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Promaster City model years, the 2015 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.