2002 Thomas Built Buses Minotour Problems, Complaints & Recalls

Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.

Risk: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.

Fix: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.

Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

Problem: Certain model year 2000 through 2009 thomas built school buses manufactured from april 17, 2000, through december 21, 2009, were equipped with an incorrect tire load certification label. The certification labels list "d" load range tires with a recommended cold tire inflation pressure greater than 65 psi. The buses are equipped with load range "e" tires that require a higher minimum tire pressure. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars."

Risk: Incorrect tire information may lead to vehicle overloading that can result in a tire failure which may lead to a vehicle crash.

Fix: Dtna will notify owners and dealers will replace the incorrect label with a correct label free of charge or, if the owner wishes, they may replace the label themselves. Owners should contact dtna at 1-800-547-0712 or thomas built at 1-336-889-4871 to obtain the label if they wish to affix it themselves. The safety recall is expected to begin on or about may 28, 2011.

Problem: Certain model year 2000, 2002 through 2006, and 2009 thomas built minotour non school buses manufactured from april 17, 2000, through january 5, 2001, were equipped with an incorrect tire load certification label. The certification labels list "d" load range tires with a recommended cold tire inflation pressure greater than 65 psi. The buses are equipped with load range "e" tires that require a higher minimum tire pressure. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 120, "tire selection and rims for motor vehicles other than passenger cars."

Risk: Incorrect tire information may lead to vehicle overloading that can result in a tire failure which may lead to a vehicle crash.

Fix: Dtna will notify owners and dealers will replace the incorrect label with a correct label free of charge or, if the owner wishes, they may replace the label themselves. Owners should contact dtna at 1-800-547-0712 or thomas built at 1-336-889-4871 to obtain the label if they wish to affix it themselves. The safety recall is expected to begin on or about may 28, 2011.

Problem: Certain model year 2000-2003, 2005 and 2006 thomas built minotour school buses built on ford and gm chassis from april 17, 2000, through august 29, 2008. These buses were equipped with an incorrect tire load certification label. The certification labels list "d" load range tires with a recommended cold tire inflation pressure greater than 65 psi. The buses are equipped with load range "e" tires that require a higher minimum tire pressure. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."

Risk: Incorrect tire information may lead to vehicle overloading that can result in a tire failure which may lead to a vehicle crash.

Fix: Dtna will notify owners and dealers will replace the incorrect label with a correct label free of charge or, if the owner wishes, they may replace the label themselves. Owners should contact dtna at 1-800-547-0712 or thomas built at 1-336-889-4871 to obtain the label if they wish to affix it themselves. The safety recall began on may 24, 2011.

Problem: Certain model year 2000 and 2002 thomas built minotour nonschool buses built on ford chassis from april 17, 2000, through november 28, 2001. These buses were equipped with an incorrect tire load certification label. The certification labels list "d" load range tires with a recommended cold tire inflation pressure greater than 65 psi. The buses are equipped with load range "e" tires that require a higher minimum tire pressure. Accordingly, these buses fail to conform to the requirements of federal motor vehicle safety standard no. 110, "tire selection and rims."

Risk: Incorrect tire information may lead to vehicle overloading that can result in a tire failure which may lead to a vehicle crash.

Fix: Dtna will notify owners and dealers will replace the incorrect label with a correct label free of charge or, if the owner wishes, they may replace the label themselves. Owners should contact dtna at 1-800-547-0712 or thomas built at 1-336-889-4871 to obtain the label if they wish to affix it themselves. The safety recall began on may 24, 2011.

Problem: Daimler trucks is recalling 243,435 my 1995-2008 thomas built school buses manufactured between january 1994, and march 10, 2008. (additional buses have been added to this recall campaign. Please see supplemental report no. 4) the emergency exit door handle begins corroding around the securing roll pin and square drive mechanism causing the protective finish to chip and flake. Continued corrosion and pitting weakens the handle. Handles weakened by corrosion may break while trying to open the door from the exterior.

Risk: In the event of an emergency, a person on the outside of the bus may break the door handle trying to open the emergency exit potentially delaying evacuation and increasing the risk of personal injury to the vehicle's occupants.

Fix: Daimler trucks will notify owners and will replace the handles with a more robust handle free of charge. Repairs will be performed by thomas built buses dealerships. The recall began on august 18, 2008, and notification for the revised population is expected to begin on or about april 29, 2009. Owners may contact thomas built at 336-889-4871.