2018 Thomas Built Buses Minotour Problems, Complaints & Recalls
- Compared with other Minotour years
- Not enough data 1st of 24 for complaints
- Safety recalls
- 13 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 1 complaint with NHTSA about the 2018 Thomas Built Buses Minotour. That is the most of any Minotour model year in the database (24 years). The most reported problem area is power train (1 complaints, 100%). There are 13 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
- 1owner complaints
- 13safety recalls
- 2NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Thomas Built Buses Minotour problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Power Train | 1 | 100% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
2018 Thomas Built Buses Minotour recalls (13)
Tap a recall to see the problem, the risk and the fix.
Electrical system:wiring:relays/solenoids; fuel system, other:storage:tank assembly
Problem: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2015-2018 Thomas Built Minotour school buses. The under-body shut-off solenoid connector that connects to the CNG fuel tank may corrode, which could result in an electrical short.
Risk: A short at the connector may cause a flame or overheating, increasing the risk of a fire.
Fix: Dealers will replace the CNG fuel shut-off solenoid, free of charge. Owner notification letters are were mailed February 03, 2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-903.
Equipment adaptive/mobility
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.
Fix: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.
Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Risk: The lack of impact absorption increases the risk of injury in the event of a crash.
Fix: DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Equipment adaptive/mobility
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2003-2019 Thomas Built Buses Minotour school buses built on a Ford chassis equipped with a specific wheelchair lift option. The wheelchair lift can be operated without the parking brake being engaged after they key is turned off.
Risk: When the vehicle is in neutral with the ignition and the parking brake off, the vehicle may move. Using the wheelchair lift during this time can increase the risk of injury.
Fix: DTNA has notified owners, and dealers will modify the wheelchair lift wiring harness, free of charge. DTNA issued owners an interim notification on April 10, 2019. The recall began December 20, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-811.
Structure:emergency:escape/egress/exit
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2019 Thomas Built Buses Minotour school buses with 36" or 39" wide seats. The rear emergency exit door may not open wide enough to meet the unobstructed emergency egress area requirements. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: If the emergency exit door does not open wide enough, it may limit the ability to exit the bus, increasing the risk of injury in the event of an emergency.
Fix: DTNA will notify owners, and dealers will modify the rear door slide system, increasing the angle that the door can open, free of charge. DTNA issued owners an interim notification on November 8, 2018. The recall began June 28, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-797.
Equipment adaptive/mobility
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2018 Thomas Built Buses Minotour school buses built on a Ford chassis and equipped with an optional wheelchair lift. The wheelchair lift may be allowed to operate when the vehicle is in neutral or drive, due to missing relay in the interlock wiring harness.
Risk: If the vehicle can be moved while the wheelchair lift is being used, there is an increased the risk of injury.
Fix: DTNA will notify owners, and dealers will inspect the wheelchair lift wiring, correcting it as necessary, free of charge. Daimler issued an interim notification to owners on June 19, 2018. The recall began November 15, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-770.
Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses equipped with S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued owners an interim notification on June 12, 2018. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour transit buses, equipped with certain S3B Restraint Wall Mounted Seats. The wall mounting bracket may crack, causing the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. Daimler issued an interim notification to owners on June 15, 20 18. The recall began January 3, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-769.
Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour school buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 9, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2018 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, Saf-T-Liner EFX, and Minotour transit buses, equipped with certain Syntec-brand S3B, Non-Restraint, Wall Mounted Seats. The wall mounting bracket may crack, which may cause the seat to not remain secured in place in the event of a crash.
Risk: In the event of a crash, if the seat does not remain secured to the wall, the occupant has an increased risk of an injury.
Fix: DTNA will notify owners, and dealers will install an additional wall mounting bracket, free of charge. DTNA issued an interim notification to owners on May 10, 2018. The recall began May 10, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-763.
Equipment adaptive/mobility
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour school buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Risk: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Fix: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Equipment adaptive/mobility
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2007-2018 Thomas Built Buses Minotour transit buses built on GM chassis and equipped with wheelchair lifts. The wheelchair lift may be operated while the vehicle is in Neutral or Drive.
Risk: If the wheelchair lift can be operated when the vehicle is not in Park, there is increased risk of injury to the lift user.
Fix: DTNA will notify owners, and dealers will inspect the wheelchair lift, correcting the electrical connections as necessary, free of charge. DTNA issued owners an interim notification on April 26, 2018. The recall began November 15, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-761.
Seats
Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2018 Thomas Built Buses Minotour DRW school buses. The occupant seats may have been installed without reinforcement brackets being used underneath the seat rail as intended.
Risk: Without reinforcement brackets, in the event of a crash, the seats may come loose, increasing the risk of injury.
Fix: DTNA will notify owners, and dealers will inspect the seats and install reinforcement brackets as necessary, free of charge. An interim notice was mailed to owners on July 5, 2017. The recall began on August 11, 2017. Owners may contact DTNA Customer Service 1-800-547-0712. DTNA's number for the recall is FL-735.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- 6L90 Transmission Failure (PE23016) — opened Sep 27, 2023, closed Jan 10, 2025.
- Daimler Trucks North America Recalls (AQ18002) — opened Apr 23, 2018, closed Jul 11, 2024.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Lost all forward gear. As show in the picture attached of the valve body the number 1 valve body check ball pointed at with the yellow arrow is significantly smaller the the rest of the check balls. This causes the vehical to lose all forward gears and potentialy putting you harms way. This come…
Other Thomas Built Buses Minotour years
← 2017 Minotour · 2019 Minotour →
| Year | Complaints | Recalls |
|---|---|---|
| 2023 Minotour | 0 | 1 |
| 2022 Minotour | 0 | 5 |
| 2021 Minotour | 0 | 2 |
| 2020 Minotour | 0 | 7 |
| 2019 Minotour | 0 | 6 |
| 2018 | 1 | 13 |
| 2017 Minotour | 0 | 19 |
| 2016 Minotour | 0 | 20 |
| 2015 Minotour | 0 | 21 |
| 2014 Minotour | 0 | 17 |
| 2013 Minotour | 0 | 13 |
| 2012 Minotour | 0 | 12 |
| 2011 Minotour | 0 | 16 |
| 2010 Minotour | 0 | 16 |
| 2009 Minotour | 0 | 18 |
| 2008 Minotour | 0 | 20 |
| 2007 Minotour | 0 | 23 |
| 2006 Minotour | 0 | 22 |
| 2005 Minotour | 1 | 14 |
| 2004 Minotour | 0 | 12 |
| 2003 Minotour | 0 | 9 |
| 2002 Minotour | 0 | 7 |
| 2001 Minotour | 0 | 3 |
| 2000 Minotour | 0 | 4 |
See all Thomas Built Buses Minotour problems by year, every Thomas Built Buses model, or the VIN decoder.
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Frequently asked questions
What are the most common problems with the 2018 Thomas Built Buses Minotour?
Owners most often report power train problems. The top one, power train, accounts for 1 complaint.
Was there a recall on the 2018 Thomas Built Buses Minotour?
Yes, 13 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Thomas Built Buses Minotour a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Minotour model years, the 2018 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.