2021 Thomas Built Buses Minotour Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 10, 2025 · 0 owner complaints analyzed

Compared with other Minotour years
Not enough data 3rd of 24 for complaints
NHTSA crash rating
Not rated

NHTSA has received no owner complaints about the 2021 Thomas Built Buses Minotour so far. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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2021 Thomas Built Buses Minotour recalls (2)

Tap a recall to see the problem, the risk and the fix.

Seats:barriersNov 14, 2022 · NHTSA campaign 22V840000 · 20 vehicles

Problem: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Buses Minotour school buses. The forward seat barrier behind the driver may not provide sufficient protection to passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 222, "School Bus Passenger Seating and Crash Protection."

Risk: Occupants may collide with the front seat barrier with more force than intended during a crash, increasing the risk of injury.

Fix: Dealers will replace the barrier, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL959.

Equipment adaptive/mobilityNov 9, 2020 · NHTSA campaign 20V690000 · 615 vehicles

Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2008-2021 Thomas Built Buses Minotour school buses. The driver may be able to release the park brake and shift the transmission out of Park and into a drive gear while the wheelchair lift is deployed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

Risk: If the vehicle is put into drive while the wheelchair lift is deployed, the vehicle may move forward or backward, increasing the risk of injury.

Fix: DTNA will notify owners, and dealers will have the wheelchair lift wiring modified as needed, free of charge. DTNA issued owners an interim notification on January 6, 2021. Owner notification letters were mailed on May 19, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-868.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • 6L90 Transmission Failure (PE23016) — opened Sep 27, 2023, closed Jan 10, 2025.

Other Thomas Built Buses Minotour years

← 2020 Minotour · 2022 Minotour →

See all Thomas Built Buses Minotour problems by year, every Thomas Built Buses model, or the VIN decoder.

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Frequently asked questions

What are the most common problems with the 2021 Thomas Built Buses Minotour?

NHTSA has no owner complaints on file yet.

Was there a recall on the 2021 Thomas Built Buses Minotour?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2021 Thomas Built Buses Minotour a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Minotour model years, the 2021 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.