2003 Thomas Built Buses SAF-T-Liner C2 Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 2, 2018 · 1 owner complaints analyzed

Compared with other SAF-T-Liner C2 years
Not enough data 6th of 33 for complaints
NHTSA crash rating
Not rated

Owners have filed 1 complaint with NHTSA about the 2003 Thomas Built Buses SAF-T-Liner C2. That ranks 6th out of 33 SAF-T-Liner C2 model years for complaints. The most reported problem area is fuel system, gasoline (1 complaints, 100%), typically at around 96,013 miles. There are 4 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2003 Thomas Built Buses SAF-T-Liner C2 problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Fuel System, Gasoline1 · ~96,013 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Fuel System, Gasoline1100%96,013——

One complaint can list several problem areas, so shares can add up to more than 100%.

2003 Thomas Built Buses SAF-T-Liner C2 recalls (4)

Tap a recall to see the problem, the risk and the fix.

EquipmentJan 30, 2018 · NHTSA campaign 18V083000 · 606 vehicles

Problem: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.

Structure:body:door:hinge and attachmentsFeb 26, 2008 · NHTSA campaign 08V087000 · 243,435 vehicles

Problem: Daimler trucks is recalling 243,435 my 1995-2008 thomas built school buses manufactured between january 1994, and march 10, 2008. (additional buses have been added to this recall campaign. Please see supplemental report no. 4) the emergency exit door handle begins corroding around the securing roll pin and square drive mechanism causing the protective finish to chip and flake. Continued corrosion and pitting weakens the handle. Handles weakened by corrosion may break while trying to open the door from the exterior.

Risk: In the event of an emergency, a person on the outside of the bus may break the door handle trying to open the emergency exit potentially delaying evacuation and increasing the risk of personal injury to the vehicle's occupants.

Fix: Daimler trucks will notify owners and will replace the handles with a more robust handle free of charge. Repairs will be performed by thomas built buses dealerships. The recall began on august 18, 2008, and notification for the revised population is expected to begin on or about april 29, 2009. Owners may contact thomas built at 336-889-4871.

Equipment adaptive/mobilityFeb 26, 2008 · NHTSA campaign 08V088000 · 760 vehicles

Problem: Daimler trucks is recalling 760 my 2003-2007 thomas built school buses manufactured between july 6, 2005 and july 19, 2006, equipped with braun wheelchair lifts, models nl, ncl, or nvl. The threshold warning systems of the subject model wheelchair lifts fail to comply with the requirements of federal motor vehicle safety standard no. 403, platform lift systems for motor vehicles.

Risk: Should the threshold warning system fail to operate, the lift user can fall from the vehicle and be seriously injured.

Fix: Daimler trucks will notify owners and provide a free remedy which will be performed by thomas built dealerships. The recall began on august 8, 2008. Owners may contact thomas built at 336-889-4871.

Service brakes, air:supply:check valveJul 16, 2007 · NHTSA campaign 07V302000 · 75,000 vehicles

Problem: Certain freightliner school bus chassis, heavy trucks, and thomas built school buses manufactured between july 2002 and july 3, 2007, equipped with bendix sr-7 spring brake control valves. The parker scv brass 90 degree single check valves (scv) which attach to the supply port of a bendix sr-7 spring brake modulating valve can break apart. Pieces of the parker scv can become lodged inside the sr-7 spring brake modulating valve, potentially causing either leakage out of the sr-7 valve or preventing air from properly exhausting from the sr-7 valve. Also, due to a manufacturing defect in the internal rubber check valve inside the sr-7 spring brake modulating valves, the valves can become deformed and not seat properly.

Risk: These conditions could either result in leakage and cause a delay in the application of the spring brake without warning or possibly lead to unintended vehicle rollaway or brake drag which could result in a vehicle crash, personal injury, or death.

Fix: Freightliner will notify owners and repair the vehicles free of charge. The recall began on january 11, 2008 to freightliner, sterling, and freightliner custom chassis owners; to thomas built bus owners on february 1, 2008. Owners can contact freightliner at 1-800-547-0712.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Emergency door handle failure (PE07054) — opened Nov 9, 2007, closed Mar 4, 2008, led to recall 08V087000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Underbody cng fuel cylinder(s) were discovered to have been originally installed with insufficient overhead clearance. The forward most cylinder (1 of 5) was mounted with an interference fit against supporting structure. Cylinder wrapping was damaged. Other cylinders on this and similar thomas…

Fuel System, Gasoline · received Aug 29, 2011 · NHTSA complaint 10423400

Other Thomas Built Buses SAF-T-Liner C2 years

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Frequently asked questions

What are the most common problems with the 2003 Thomas Built Buses SAF-T-Liner C2?

Owners most often report fuel system, gasoline problems. The top one, fuel system, gasoline, accounts for 1 complaint.

Was there a recall on the 2003 Thomas Built Buses SAF-T-Liner C2?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2003 Thomas Built Buses SAF-T-Liner C2 a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other SAF-T-Liner C2 model years, the 2003 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.