2002 Toyota Avalon Problems, Complaints & Recalls

Source: NHTSA · Updated Feb 10, 2025 · 116 owner complaints analyzed

Compared with other Avalon years
About as many complaints as other years 12th of 28 for complaints
NHTSA crash rating
Not rated

Owners have filed 116 complaints with NHTSA about the 2002 Toyota Avalon. That ranks 12th out of 28 Avalon model years for complaints. The most reported problem area is air bags (35 complaints, 30%), typically at around 159,500 miles. Complaints mention 32 crashes, 2 fires, 16 injuries. There is 1 safety recall covering this model year.

Toyota Avalon
TOYOTA AVALON China. Representative photo; appearance varies by model year. Photo: Dinkun Chen, CC BY-SA 4.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Toyota Avalon problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags35 · ~159,500 mi
Vehicle Speed Control25 · ~83,555 mi
Steering18 · ~92,000 mi
Service Brakes, Hydraulic8 · ~94,000 mi
Engine and Engine Cooling7 · ~72,350 mi
Tires7 · ~20,500 mi
Electrical System6 · ~137,594 mi
Service Brakes5 · ~187,915 mi
Power Train4 · ~118,177 mi
Seat Belts4 · ~27,404 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags3530%159,500——
Vehicle Speed Control2522%83,555——
Steering1816%92,000——
Service Brakes, Hydraulic87%94,000——
Engine and Engine Cooling76%72,350——
Tires76%20,500——
Electrical System65%137,594——
Service Brakes54%187,915——
Power Train43%118,177——
Seat Belts43%27,404——
Unknown or Other43%115,000——
Visibility43%25,550——
Suspension33%122,000——
Fuel/propulsion System22%202,509——
Seats22%———
Structure22%99,931——
Wheels22%76,500——
Electronic Stability Control11%94,000——
Electronic Stability Control (esc)11%191,187——
Engine11%71,000——
Fuel System, Gasoline11%———
Latches/locks/linkages11%55,150——
Service Brakes, Air11%———
Service Brakes, Electric11%122,000——
Visibility/wiper11%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2010, with 27 complaints
2002: 720022003: 102004: 720042005: 72006: 120062007: 22008: 620082009: 62010: 272010272011: 42012: 120122013: 42014: 720142015: 102016: 320162017: 52018: 220182019: 22020: 220202021: 12023: 120232025: 1

n = 116 complaints · Source: NHTSA

2002 Toyota Avalon recalls (1)

Tap a recall to see the problem, the risk and the fix.

SteeringJul 29, 2010 · NHTSA campaign 10V345000 · 372,593 vehicles

Problem: Toyota is recalling certain model year 2000-2004 avalon vehicles. Due to improper casting of the steering lock bar, there is a possibility that a minute crack may develop on the surface of the lock bar. Such a crack may expand over a long period of repeated lock and unlock operations, and eventually the lock bar could break.

Risk: Should the steering lock bar break, the steering wheel would lock and the driver would lose the ability to steer the vehicle, increasing the risk of a crash.

Fix: Dealers will replace the steering interlock device free of charge. The safety recall began on september 7, 2010. Owners may contact toyota at 1-800-331-4331.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Airbag is pushing out of the passenger side dashboard and also on drivers side wheel. There is now a quarter inch gap where we can see behind it on the passenger side. There were VERY loud popping noises. There is a recall for this exact car model but for the following year, 2003-2005 (4?) but not…

Air Bags · received Feb 10, 2025 · NHTSA complaint 11641801

Bosch ABS anti skid, anti lock brake moduled failed. No brakes. Toyota US has no replacements parts available. Bosch no longer produces. Called Toyota Customer Service three times. Got to the management end and Senior Advisor told me, warranty expired, norhing we can do. I said, there are a bunch…

Service Brakes · received Apr 17, 2023 · NHTSA complaint 11517521

Headlights failed to operate correctly, resulting in taking the car to fix problem , service advisor told me that this veh vin number shows this car should not havve automatly controled headlights, the car is being serviced at cedar rapids toyota , steve lemke is the servvice advisior

Unknown or Other · received Jun 10, 2021 · NHTSA complaint 11420513

The 2003-2004 model avalon's have a recall for the airbags when exposed to certain frequencies and noises. My 2002 avalon has the same issue and toyota needs to include this model year as well. I've had no problems out of this car ever, but as soon as it hit 140,000 miles the air bags light came…

Air Bags · received Oct 3, 2020 · NHTSA complaint 11362548

I was in a car accident where i lost control of the vehicle due to slippery roads. I was exiting i5 on to highway 7 in tacoma washington. The vehicle wouldn't stop, slid and hit a cement wall on highway 7. Upon impact i hit my head on windshield and none of the air bags came out upon impact. I…

Air Bags · received Feb 2, 2020 · NHTSA complaint 11306600

Other Toyota Avalon years

← 2001 Avalon · 2003 Avalon →

See all Toyota Avalon problems by year, every Toyota model, or the Toyota VIN decoder.

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Frequently asked questions

What are the most common problems with the 2002 Toyota Avalon?

Owners most often report air bags, vehicle speed control, steering problems. The top one, air bags, accounts for 35 complaints.

Was there a recall on the 2002 Toyota Avalon?

Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Toyota Avalon a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Avalon model years, the 2002 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.