2017 Toyota Prius Prime Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 29, 2026 · 42 owner complaints analyzed

Compared with other Prius Prime years
Far more complaints than other years 1st of 8 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 42 complaints with NHTSA about the 2017 Toyota Prius Prime. That is the most of any Prius Prime model year in the database (8 years). The most reported problem area is visibility/wiper (9 complaints, 21%), typically at around 7,000 miles. Complaints mention 5 crashes, 3 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2017 Toyota Prius Prime problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Visibility/wiper9 · ~7,000 mi
Electrical System7
Unknown or Other5 · ~2,900 mi
Engine4 · ~45,015 mi
Power Train4 · ~35,015 mi
Service Brakes4 · ~45,000 mi
Forward Collision Avoidance3
Seats3 · ~1,750 mi
Structure3 · ~2,000 mi
Air Bags2 · ~70,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Visibility/wiper921%7,000——
Electrical System717%———
Unknown or Other512%2,900——
Engine410%45,015——
Power Train410%35,015——
Service Brakes410%45,000——
Forward Collision Avoidance37%———
Seats37%1,750——
Structure37%2,000——
Air Bags25%70,000——
Fuel/propulsion System25%30——
Steering25%———
Tires25%17,931——
Wheels25%13,541——
Electronic Stability Control (esc)12%———
Equipment12%600——
Exterior Lighting12%2——
Lane Departure12%———
Seat Belts12%———
Suspension12%2,500——
Vehicle Speed Control12%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2017, with 9 complaints
2017: 9201792018: 8201882019: 1201912020: 4202042021: 6202162022: 1202212023: 4202342024: 3202432025: 4202542026: 220262

n = 42 complaints · Source: NHTSA

2017 Toyota Prius Prime recalls (0)

No safety recalls are on file for the 2017 Toyota Prius Prime.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

The contact owns a 2017 Toyota Prius Prime. The contact stated that while driving at an undisclosed speed, the vehicle stalled. Several unknown warning lights were illuminated. The contact stated that while attempting to start the vehicle, the vehicle started. The vehicle was not diagnosed or…

Engine · received Jun 29, 2026 · NHTSA complaint 11747144

In the 2017 Prius Prime when the car switches from Electric power to gas the car frequently fails to allow you to accelerate. It is like you are stuck in neutral on the freeway, taking your foot off of the acceleration pedal and pushing it down doesn't always fix the issue. The accelerator foot…

Engine · received Mar 15, 2026 · NHTSA complaint 11724443

I have a 2017 Toyota Prius Prime advanced. It has the large infotaiment screen that is where I have to access many items. Often, seemingly randomly, the screen shuts down and reboots itself. During the time it is rebooting I do not have any access to the controls. It gives no warning when it is…

Electrical System · received Dec 15, 2025 · NHTSA complaint 11705045

The dealer sold original Toyota Truestart H4, 12 Volt battery failed after 2 years and 9 months. The battery is warranted for 84 months/7 years.

Electrical System · received Nov 3, 2025 · NHTSA complaint 11697127

Toyota has a very well known issue with head gasket failures right around 140k miles that they refuse to address. This is my second Prius and my second failure right at 140k miles. They refuse to acknowledge it, but the advisors in the service department say that's their "bread and butter." They…

Engine · received Jun 17, 2025 · NHTSA complaint 11667467

Other Toyota Prius Prime years

2018 Prius Prime →

See all Toyota Prius Prime problems by year, every Toyota model, or the Toyota VIN decoder.

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Frequently asked questions

What are the most common problems with the 2017 Toyota Prius Prime?

Owners most often report visibility/wiper, electrical system, unknown or other problems. The top one, visibility/wiper, accounts for 9 complaints.

Was there a recall on the 2017 Toyota Prius Prime?

No safety recalls are on file for this model year.

Was the 2017 Toyota Prius Prime a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Prius Prime model years, the 2017 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.