2018 Toyota Prius Prime Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 10, 2026 · 16 owner complaints analyzed

Compared with other Prius Prime years
More complaints than other years 2nd of 8 for complaints
Safety recalls
None on file
NHTSA crash rating
Not rated

Owners have filed 16 complaints with NHTSA about the 2018 Toyota Prius Prime. That ranks 2nd out of 8 Prius Prime model years for complaints. The most reported problem area is unknown or other (3 complaints, 19%), typically at around 22,500 miles. Complaints mention 4 crashes, 3 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2018 Toyota Prius Prime problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Unknown or Other3 · ~22,500 mi
Air Bags2
Fuel/propulsion System2 · ~27,150 mi
Power Train2
Back Over Prevention1
Electrical System1 · ~15,000 mi
Engine1 · ~20 mi
Exterior Lighting1 · ~15,000 mi
Forward Collision Avoidance1
Latches/locks/linkages1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Unknown or Other319%22,500——
Air Bags213%———
Fuel/propulsion System213%27,150——
Power Train213%———
Back Over Prevention16%———
Electrical System16%15,000——
Engine16%20——
Exterior Lighting16%15,000——
Forward Collision Avoidance16%———
Latches/locks/linkages16%———
Service Brakes16%40,063——
Structure16%———
Vehicle Speed Control16%———
Visibility16%———
Visibility/wiper16%550——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2023, with 4 complaints
2018: 1201812020: 3202032021: 3202132022: 1202212023: 4202342024: 1202412025: 1202512026: 220262

n = 16 complaints · Source: NHTSA

2018 Toyota Prius Prime recalls (0)

No safety recalls are on file for the 2018 Toyota Prius Prime.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

On at least 4 occasions when the EV battery becomes depleted while driving at highway speeds and the car is switching to gas, the engine completely loses all power. This has lasted from 10-30 seconds. The dealership said a small battery needed to be replaced, and replaced that, but this recurred…

Power Train · received Mar 10, 2026 · NHTSA complaint 11723385

There has been at least 4 times that the vehicle was not responsive to acceleration (stalled for a few seconds) then picked back up. Problem has been intermittent. There is no dash indication of an issue. Because concern is intermittent I haven’t taken vehicle in. There is NO CHECK ENGINE light…

Unknown or Other · received Mar 4, 2026 · NHTSA complaint 11722132

Hi, My Prius Prime recently just suffered the loss of heat in the middle of winter. Based on the diagnostic of my local Toyota dealer, it appears one of the metal heater coolant hose had rusted off. This is not just causing a safety issue of having no issue, it is also a risk as the engine can now…

Visibility · received Feb 26, 2025 · NHTSA complaint 11644964

As I was driving on a local highway going approximately 50 mph, the hood of the vehicle released and hit the windshield with full force. Luckily there was no traffic on the local highway at the time of the incident. I did not release the hood at all, and the dealer reports verbally to me that the…

Latches/locks/linkages · received Oct 1, 2024 · NHTSA complaint 11617552

My 2018 Toyota Prius Supreme was parked too far away from the curb in front of a house where we were invited, in a residential area in Naperville IL. I entered the car to park it properly. I had my foot on the brakes and pressed the starting button for the engine to turn on. I then put the car on…

Structure · received Nov 6, 2023 · NHTSA complaint 11553897

Other Toyota Prius Prime years

← 2017 Prius Prime · 2019 Prius Prime →

See all Toyota Prius Prime problems by year, every Toyota model, or the Toyota VIN decoder.

Similar Toyota models

Embed this 2018 Toyota Prius Prime badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2018 Toyota Prius Prime?

Owners most often report unknown or other, air bags, fuel/propulsion system problems. The top one, unknown or other, accounts for 3 complaints.

Was there a recall on the 2018 Toyota Prius Prime?

No safety recalls are on file for this model year.

Was the 2018 Toyota Prius Prime a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Prius Prime model years, the 2018 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.