2021 Toyota Prius Prime Problems, Complaints & Recalls

Source: NHTSA · Updated Mar 9, 2026 · 10 owner complaints analyzed

Compared with other Prius Prime years
Fewer complaints than other years 5th of 8 for complaints
Safety recalls
None on file
NHTSA crash rating
5 out of 5 stars

Owners have filed 10 complaints with NHTSA about the 2021 Toyota Prius Prime. That ranks 5th out of 8 Prius Prime model years for complaints. The most reported problem area is electrical system (4 complaints, 40%), typically at around 177,000 miles. Complaints mention 4 crashes, 2 injuries. There are no safety recalls on file for this model year. NHTSA has opened 1 defect investigation involving it.

Complaints are unverified owner reports and are not adjusted for sales volume.

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Most common 2021 Toyota Prius Prime problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System4 · ~177,000 mi
Fuel/propulsion System2
Power Train2 · ~80,000 mi
Service Brakes2
Air Bags1
Back Over Prevention1 · ~27,696 mi
Engine1
Forward Collision Avoidance1
Service Brakes, Hydraulic1 · ~34,000 mi
Unknown or Other1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System440%177,000——
Fuel/propulsion System220%———
Power Train220%80,000——
Service Brakes220%———
Air Bags110%———
Back Over Prevention110%27,696——
Engine110%———
Forward Collision Avoidance110%———
Service Brakes, Hydraulic110%34,000——
Unknown or Other110%———
Vehicle Speed Control110%34,000——
Visibility/wiper110%518——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2025, with 3 complaints
2021: 1202112022: 2202222023: 1202312024: 2202422025: 3202532026: 120261

n = 10 complaints · Source: NHTSA

2021 Toyota Prius Prime recalls (0)

No safety recalls are on file for the 2021 Toyota Prius Prime.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Odometer Fraud. The contact purchased a 2021 Toyota Prius Prime. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of the purchase, the vehicle mileage was 73,000. It was later discovered upon checking the vehicle history…

Electrical System · received Mar 9, 2026 · NHTSA complaint 11723068

I was slowly entering a handicapped parking place right in front of a business. The distance from the front of the parking space to the building wall was about 15 feet, one car length. I approached the place to stop in the parking spot when in a split second the car violently surged forward and…

Service Brakes · received Oct 29, 2025 · NHTSA complaint 11696251

The contact owns a 2021 Toyota Prius Prime. The contact stated that while shifted into reverse(R), the rearview camera intermittently went black. No warning light was illuminated. In addition, the contact stated that while driving at various speeds, the rearview camera intermittently went black…

Back Over Prevention · received Sep 22, 2025 · NHTSA complaint 11688961

Rodents accessed and damaged the car because there essentials components are not protected.

Electrical System · received Mar 30, 2025 · NHTSA complaint 11651621

My vehicle is equipped with Toyota Safety Sense, which includes Full-Speed Range Dynamic Radar Cruise Control (DRCC) and a Pre-Collision System. Today, while driving with DRCC engaged, my vehicle followed a leading car and appropriately slowed down to 2 mph as we approached a signalized…

Forward Collision Avoidance · received Oct 20, 2024 · NHTSA complaint 11620914

Other Toyota Prius Prime years

← 2020 Prius Prime · 2022 Prius Prime →

See all Toyota Prius Prime problems by year, every Toyota model, or the Toyota VIN decoder.

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Frequently asked questions

What are the most common problems with the 2021 Toyota Prius Prime?

Owners most often report electrical system, fuel/propulsion system, power train problems. The top one, electrical system, accounts for 4 complaints.

Was there a recall on the 2021 Toyota Prius Prime?

No safety recalls are on file for this model year.

Was the 2021 Toyota Prius Prime a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Prius Prime model years, the 2021 has fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.