Toyota Prius Structure Problems

Source: NHTSA · Updated Oct 12, 2026 · 428 complaints analyzed

Owners have filed 428 complaints with NHTSA about structure problems on the Toyota Prius across 23 model years. The 2007 model year has the most (184). The words owners use most often: “rear hatch” (19% of reports).

What owners describe

Phrases that appear unusually often in these complaints compared with complaints about other cars.

  • Rear hatch: mentioned in 82 of 428 complaints (19%)
  • Rubber cover: mentioned in 48 of 428 complaints (11%)
  • Difficult open: mentioned in 36 of 428 complaints (8%)
  • Gooey mess: mentioned in 22 of 428 complaints (5%)

How much does it cost to fix?

Owners who wrote down what they paid or were quoted put the typical structure repair on the Toyota Prius at $410, and half of them between $190 and $530.

Based on 43 NHTSA complaints about this problem alone that state a repair bill or quote (2011–2022), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.

At what mileage do structure problems happen?

Based on 315 complaints that reported the odometer reading.

Under 10k miles33 · 10%
10k–25k miles23 · 7%
25k–50k miles72 · 23%
50k–75k miles73 · 23%
75k–100k miles52 · 17%
100k–150k miles49 · 16%
150k+ miles13 · 4%

How serious are the reports?

Of 428 complaints, 61 mention a crash, 9 a fire, 30 an injury.

Toyota Prius structure complaints by model year

Peak: 2007, with 184 complaints
2001: 320012002: 12003: 120032004: 22005: 1120052006: 152007: 18420071842008: 682009: 1920092010: 352011: 920112012: 232013: 1320132014: 92015: 620152016: 112017: 720172018: 32020: 120202022: 12023: 320232024: 22025: 12025

n = 428 complaints · Source: NHTSA

Model yearStructure complaintsShare of that yearMedian miles
2025 Prius16%—
2024 Prius27%—
2023 Prius315%—
2022 Prius14%—
2020 Prius17%—
2018 Prius38%4,500
2017 Prius78%9,500
2016 Prius117%17,658
2015 Prius64%4,500
2014 Prius94%38,250
2013 Prius133%40,500
2012 Prius235%15,708
2011 Prius92%62,000
2010 Prius351%33,700
2009 Prius194%68,440
2008 Prius685%75,000
2007 Prius1849%69,500
2006 Prius151%51,500
2005 Prius111%67,384
2004 Prius20%140,422
2003 Prius11%136,720
2002 Prius11%29,000
2001 Prius32%42,000

When owners reported it

Peak: 2014, with 91 complaints
2001: 220012004: 22005: 120052006: 32007: 220072008: 32009: 420092010: 92011: 2820112012: 392013: 7420132014: 91912015: 5320152016: 252017: 2020172018: 212019: 1420192020: 72021: 220212022: 32023: 620232024: 52025: 520252026: 9

n = 428 complaints · Source: NHTSA

Related recalls (0)

No safety recall lists structure for the Toyota Prius. A pattern of complaints does not always lead to a recall.

What owners report

Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.

Since owning this car, there is a mildew odor coming from all 4 doors in the window slot. Clearly, water is collecting in the door insulation and growing mildew presenting a health issue. The dealer cleaned one of 4 doors and returned the car. Whenever the car is washed or in the rain, this issue…

Received Sep 9, 2026 · NHTSA complaint 11762995

To Whom It May Concern, I am writing to formally complain about the way Toyota has handled the problems with my 2010 Toyota Prius and my repeated requests for assistance. I have been a loyal Toyota customer and have purchased two new Toyota vehicles because I trusted Toyota's quality and expected…

Received Aug 25, 2026 · NHTSA complaint 11759364

While driving straight on smooth paved road, car began to shake and right rear passenger wheel came completely separated from car. After skidding off the road and being able to visually inspect, it was clear the sub-frame had broken and the wheel had come off in its entirety. The rotor, the lugs…

Received Jul 27, 2026 · NHTSA complaint 11753091

Brake

Received Jul 9, 2026 · NHTSA complaint 11749255

The factory clear coat has delaminated

Received May 30, 2026 · NHTSA complaint 11741039
Toyota Prius
2023 Toyota Prius Z HEV. Representative photo; appearance varies by model year. Photo: TTTNIS, CC0, via Wikimedia Commons.

Frequently asked questions

Do all Toyota Priuss have structure problems?

No. NHTSA has 428 owner complaints about structure for the Toyota Prius. Complaint data shows that the problem is reported, not how many of all cars sold are affected.

Was there a recall on the Toyota Prius structure?

No recall currently lists structure for this vehicle.

How much does it cost to fix structure problems on the Toyota Prius?

Owners report a typical cost of $410 (half paid between $190 and $530), from 43 complaints that state a repair bill or quote, in 2026 dollars.

What do owners say about structure problems on the Toyota Prius?

The most frequent phrase is “rear hatch”, in 82 of 428 complaints, followed by “rubber cover” (48).

Other Toyota Prius problems

See all Toyota Prius problems.