2002 Toyota Prius Problems, Complaints & Recalls

Source: NHTSA · Updated Aug 7, 2023 · 167 owner complaints analyzed

Compared with other Prius years
About as many complaints as other years 12th of 27 for complaints
NHTSA crash rating
Not rated

Owners have filed 167 complaints with NHTSA about the 2002 Toyota Prius. That ranks 12th out of 27 Prius model years for complaints. The most reported problem area is steering (80 complaints, 48%), typically at around 90,200 miles. Complaints mention 12 crashes, 4 fires, 11 injuries. There are 2 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.

Toyota Prius
2023 Toyota Prius Z HEV. Representative photo; appearance varies by model year. Photo: TTTNIS, CC0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2002 Toyota Prius problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Steering80 · ~90,200 mi
Electrical System18 · ~88,500 mi
Tires18 · ~23,600 mi
Service Brakes, Hydraulic14 · ~41,781 mi
Vehicle Speed Control12 · ~42,240 mi
Engine and Engine Cooling11 · ~77,255 mi
Power Train9 · ~68,500 mi
Suspension8 · ~25,837 mi
Service Brakes4 · ~30,000 mi
Air Bags3 · ~11,000 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Steering problems8048%90,200“steering rack” (15%)$4,450
Electrical System1811%88,500——
Tires1811%23,600——
Service Brakes, Hydraulic148%41,781——
Vehicle Speed Control127%42,240——
Engine and Engine Cooling117%77,255——
Power Train95%68,500——
Suspension85%25,837——
Service Brakes42%30,000——
Air Bags32%11,000——
Exterior Lighting32%83,000——
Fuel System, Gasoline32%27,000——
Service Brakes, Electric32%52,909——
Unknown or Other32%———
Traction Control System21%40,000——
Electronic Stability Control (esc)11%241,000——
Fuel/propulsion System11%166,914——
Fuel System, Other11%4,500——
Seat Belts11%———
Structure11%29,000——
Visibility11%129,441——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2010, with 33 complaints
2002: 1020022003: 142004: 1220042005: 112006: 1120062007: 92008: 620082009: 112010: 332010332011: 72012: 420122013: 132014: 520142015: 52016: 420162017: 12018: 120182019: 42020: 420202022: 12023: 12023

n = 167 complaints · Source: NHTSA

2002 Toyota Prius recalls (2)

Tap a recall to see the problem, the risk and the fix.

Steering:electric power assist systemJun 1, 2011 · NHTSA campaign 11V304000 · 52,377 vehicles

Problem: Toyota is recalling certain model year 2001 through 2003 prius passenger cars manufactured from january 28, 2000, through may 30, 2003. The steering linkage may loosen, resulting in reduced electric steering assistance when making a left turn.

Risk: Loss of power steering, particularly when an operator is actively intending to steer the vehicle, may increase the risk of a crash.

Fix: Toyota will notify owners and dealers will replace the nuts in the steering linkage free of charge. The safety recall began on july 8, 2011. Owners may contact toyota at 1-800-331-4331.

Engine and engine coolingJul 19, 2006 · NHTSA campaign 06V266000 · 34,771 vehicles

Problem: On certain passenger vehicles, due to improper molding of the resin body of the crankshaft position senor installed on the engine block, engine oil may penetrate the seal and enter the sensor wiring connector. The wire harness connector may not be sufficiently attached to the locking tab of the sensor wiring connector.

Risk: Engine oil inside the sensor wiring connector could cause expansion due to the heat of the engine and could deform the sensor wiring connector. The connector may become disconnected, which could cause the engine to stall while driving and not be able to be restarted increasing the risk of a crash.

Fix: Dealers will replace the crankshaft position sensor free of charge. The recall began on july 26, 2006. Owners may contact toyota at 1-800-331-4331.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Pedestrian alert sounds (DP22005) — opened Jan 27, 2023, closed Aug 7, 2023, led to recall 22V063000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I was driving on the 91 freeway west exit ramp to merge into the 57 freeway in Orange County ca. when suddenly I lost all power steering on the car . We managed to get out the freeway on the first exit

Steering · received Jul 2, 2023 · NHTSA complaint 11529952

Anti-lock brake failure. Failing to pressurize.

Service Brakes · received Feb 17, 2022 · NHTSA complaint 11452342

Driving speed less than 25mph on familiar surface street with need to stop for a car about 75 feet (estimate) in front; should have been an easy stop; applied brakes but car accelerated (i think only electric motor); further brake pressure did not stop the car, continued to accelerate (estimate 30…

Service Brakes · received Sep 22, 2020 · NHTSA complaint 11360482

Driving up and down a slight incline, power steering suddenly goes out. Only happened twice so far but i don't know what would prevent it from happening again. Probably going about 15-20mph uphill and maybe 20-25mph downhill. Happened on a city street.

Steering · received Sep 22, 2020 · NHTSA complaint 11360535

I was driving on the highway and felt a jerking at my steering wheel a few months back, i thought ok maybe the steering wheel loose or something, i was going around 65 mph. Fast forward to two weeks ago and the steering wheel completely locks up on me driving to a dr appointment i had to go to. I…

Steering · received Feb 2, 2020 · NHTSA complaint 11306536

Other Toyota Prius years

← 2001 Prius · 2003 Prius →

See all Toyota Prius problems by year, every Toyota model, or the Toyota VIN decoder.

Similar Toyota models

Embed this 2002 Toyota Prius badge on your site

Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.

Frequently asked questions

What are the most common problems with the 2002 Toyota Prius?

Owners most often report steering, electrical system, tires problems. The top one, steering, accounts for 80 complaints.

Was there a recall on the 2002 Toyota Prius?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2002 Toyota Prius a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Prius model years, the 2002 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.