2023 Toyota Prius Problems, Complaints & Recalls

Source: NHTSA · Updated Oct 2, 2026 · 20 owner complaints analyzed

Compared with other Prius years
Far fewer complaints than other years 22nd of 27 for complaints
NHTSA crash rating
5 out of 5 stars

Owners have filed 20 complaints with NHTSA about the 2023 Toyota Prius. That ranks 22nd out of 27 Prius model years for complaints. The most reported problem area is electrical system (5 complaints, 25%). Complaints mention 1 crash, 1 injury. There are 4 safety recalls covering this model year.

Toyota Prius
2023 Toyota Prius Z HEV. Representative photo; appearance varies by model year. Photo: TTTNIS, CC0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2023 Toyota Prius problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Electrical System5
Latches/locks/linkages3
Power Train3 · ~35,050 mi
Structure3
Unknown or Other3
Wheels3
Service Brakes2
Tires2 · ~6,200 mi
Forward Collision Avoidance1
Seat Belts1
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Electrical System525%———
Latches/locks/linkages315%———
Power Train315%35,050——
Structure315%———
Unknown or Other315%———
Wheels315%———
Service Brakes210%———
Tires210%6,200——
Forward Collision Avoidance15%———
Seat Belts15%———
Steering15%———

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 8 complaints
2023: 2202322024: 8202482025: 3202532026: 720267

n = 20 complaints · Source: NHTSA

2023 Toyota Prius recalls (4)

Tap a recall to see the problem, the risk and the fix.

Electrical system:wiring:switches/knobs/buttons; latches/locks/linkages:doors:latchJan 28, 2026 · NHTSA campaign 26V049000 · 141,286 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving increases the risk of injury.

Fix: Dealers will modify the rear door switch circuits, free of charge. Owner letters were mailed July 13, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB03 and 26TA03. This recall expands and replaces NHTSA recall number 24V274. Vehicles repaired under the previous recall will need to have the new remedy performed.

Back over prevention:display functionOct 30, 2025 · NHTSA campaign 25V744000 · 1,024,407 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Equipment:other:labelsJul 23, 2024 · NHTSA campaign 24V548000 · 33,848 vehicles

Problem: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Fix: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Electrical system:wiring:switches/knobs/buttons; latches/locks/linkages:doors:latchApr 17, 2024 · NHTSA campaign 24V274000 · 55,690 vehicles

Problem: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.

Risk: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.

Fix: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

I purchased my 2023 Prius new which comes with a 5 year 60k mile powertrain warranty. My car, at 42.2k miles, has developed a clicking sound when the steering wheel is fully turned to the left and the vehicle is moving slowly. I brought it to the dealer today Oct 2, 2026 and their technician was…

Power Train · received Oct 2, 2026 · NHTSA complaint 11768489

The contact owns a 2023 Toyota Prius. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle lost motive power. No warning lights were illuminated. The vehicle was…

Power Train · received Aug 14, 2026 · NHTSA complaint 11756918

The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was…

Electrical System · received May 22, 2026 · NHTSA complaint 11739475

What component failed: The rear plastic trim on my 2023 Toyota Prius cracked without any impact, accident, or external cause. The component is still on the vehicle and available for inspection upon request. Safety risk: While this is primarily a structural/cosmetic defect, cracking plastic trim…

Structure · received May 19, 2026 · NHTSA complaint 11738763

The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V274000 (Electrical System, Latches/Locks/Linkages); and requested to be removed from the recall distribution list. The local dealer and…

Electrical System · received Apr 1, 2026 · NHTSA complaint 11728543

Other Toyota Prius years

← 2022 Prius · 2024 Prius →

See all Toyota Prius problems by year, every Toyota model, or the Toyota VIN decoder.

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Frequently asked questions

What are the most common problems with the 2023 Toyota Prius?

Owners most often report electrical system, latches/locks/linkages, power train problems. The top one, electrical system, accounts for 5 complaints.

Was there a recall on the 2023 Toyota Prius?

Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2023 Toyota Prius a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Prius model years, the 2023 has far fewer complaints than most years, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.