2012 Volkswagen CC Problems, Complaints & Recalls
- Compared with other CC years
- Far more complaints than other years 2nd of 10 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 230 complaints with NHTSA about the 2012 Volkswagen CC. That ranks 2nd out of 10 CC model years for complaints. The most reported problem area is air bags (86 complaints, 37%), typically at around 57,500 miles. Complaints mention 11 crashes, 3 fires, 8 injuries. There are 6 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
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- 230owner complaints
- 6safety recalls
- 3NHTSA investigations
- 11complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2012 Volkswagen CC problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags problems | 86 | 37% | 57,500 | “takata air bags” (16%) | — |
| Engine problems | 64 | 28% | 78,000 | “timing chain” (23%) | $7,300 |
| Fuel/propulsion System problems | 58 | 25% | 70,600 | “fuel pump” (59%) | — |
| Electrical System | 38 | 17% | 55,000 | — | — |
| Steering | 12 | 5% | 52,000 | — | — |
| Power Train | 11 | 5% | 74,500 | — | — |
| Wheels | 10 | 4% | 45,000 | — | — |
| Electronic Stability Control (esc) | 9 | 4% | 80,000 | — | — |
| Unknown or Other | 9 | 4% | 84,463 | — | — |
| Service Brakes | 8 | 3% | 44,500 | — | — |
| Vehicle Speed Control | 8 | 3% | 31,003 | — | — |
| Exterior Lighting | 6 | 3% | 75,000 | — | — |
| Structure | 4 | 2% | 35,000 | — | — |
| Fuel System, Gasoline | 3 | 1% | 90,000 | — | — |
| Engine and Engine Cooling | 2 | 1% | 27,043 | — | — |
| Suspension | 2 | 1% | 89,000 | — | — |
| Equipment | 1 | 0% | 20 | — | — |
| Forward Collision Avoidance | 1 | 0% | — | — | — |
| Seat Belts | 1 | 0% | 71,000 | — | — |
| Seats | 1 | 0% | 102,000 | — | — |
| Service Brakes, Hydraulic | 1 | 0% | 5,424 | — | — |
| Tires | 1 | 0% | 5,056 | — | — |
| Visibility/wiper | 1 | 0% | 76,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2012 Volkswagen CC recalls (6)
Tap a recall to see the problem, the risk and the fix.
Unknown or other
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Fuel system, gasoline:delivery:fuel pump
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Air bags:frontal
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
Tires:pressure monitoring and regulating systems
Problem: Volkswagen is recalling certain model year 2012, cc vehicles, for failing to comply with the requirements of federal motor vehicles safety standard no. 138, "tire pressure monitoring system (tpms)." the factory installed wheels and tires were replaced at the port with accessory wheels and tires that were not equipped with the proper tpms sensors.
Risk: With the incorrect tpms sensors, drivers will receive a constant warning from the tire pressure monitor system. The system alerts the driver but, due to incorrect tpms sensors, the system cannot determine if the vehicle tires are properly inflated. This increases the risk that the vehicle will be driven with one or more underinflated tires, increasing the risk of a tire failure that may lead to a crash.
Fix: Volkswagen will replace the tpms sensors with the proper sensors to make the tpms system of the vehicles compliant with fmvss 138. As of june 1, 2011, volkswagen has contacted all affected customers to schedule the repairs free of charge. Owners may contact volkswagen at 1-800-822-8987.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Air Bag Clockspring Failure (EA18003) — opened Apr 18, 2018, still open.
- Air Bag Clockspring Failure (RQ17009) — opened Nov 13, 2017, closed May 4, 2018.
- Air Bag Clockspring Failure (PE15010) — opened Mar 24, 2015, closed Sep 28, 2015, led to recall 15V483000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The tire pressure light continues to alert never going away and tire store says it's a sensor but it's causing my tires to get worn quicker and have had 2 blowouts I have tried to get this resolved and repaired by Volkswagen but the customer service employee said I was crazy because they have never…
I was driving on the highway and out of no where it threw its self into neutral and the gear indicator was flashing with a wrench and it can move for like 5 mins then does it again was told the whole MECHtrnical in the transmission
Well first off there was a recall on my year make and model but I guess it only lasted like a couple years .so twice already my fuel pump. Has needed to be replaced.which is what the recall was for .so I was driving In the fast lane on the freeway when out of nowhere my car just stalled putting me…
Vehicle stalls when accelerating or traveling at high rates of speed and it will lose power. It bumps and jolts to life. My RPM shoots up and and down. It lags to accelerate when the gas pedal is pressed to accelerate it suddenly jolts. Battery, Epc light, as well as engine light come on…
I'm part of a class action lawsuit where I was denied after sending all of the pertinent information the attorney's requested. I have all documentation of the correspondence which was requested with contact information to the Volkswagen company and other recipients. The class action is "Engine…
Other Volkswagen CC years
| Year | Complaints | Recalls |
|---|---|---|
| 2017 CC | 4 | 3 |
| 2016 CC | 26 | 6 |
| 2015 CC | 30 | 4 |
| 2014 CC | 80 | 5 |
| 2013 CC | 148 | 5 |
| 2012 | 230 | 6 |
| 2011 CC | 86 | 4 |
| 2010 CC | 242 | 4 |
| 2009 CC | 136 | 4 |
| 2008 CC | 1 | 0 |
See all Volkswagen CC problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
Similar Volkswagen models
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Frequently asked questions
What are the most common problems with the 2012 Volkswagen CC?
Owners most often report air bags, engine, fuel/propulsion system problems. The top one, air bags, accounts for 86 complaints.
Was there a recall on the 2012 Volkswagen CC?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2012 Volkswagen CC a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CC model years, the 2012 has far more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.