2016 Volkswagen CC Problems, Complaints & Recalls
- Compared with other CC years
- Far fewer complaints than other years 8th of 10 for complaints
- Safety recalls
- 6 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 26 complaints with NHTSA about the 2016 Volkswagen CC. That ranks 8th out of 10 CC model years for complaints. The most reported problem area is air bags (11 complaints, 42%), typically at around 50,000 miles. Complaints mention 1 crash, 1 injury. There are 6 safety recalls covering this model year.
_%E2%80%93_Frontansicht,_5._April_2012,_D%C3%BCsseldorf.jpg){kind=link}
- 26owner complaints
- 6safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2016 Volkswagen CC problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 11 | 42% | 50,000 | — | — |
| Fuel/propulsion System | 7 | 27% | 44,000 | — | — |
| Electrical System | 4 | 15% | 55,000 | — | — |
| Unknown or Other | 3 | 12% | 29,000 | — | — |
| Exterior Lighting | 2 | 8% | 32,900 | — | — |
| Service Brakes | 2 | 8% | 49,000 | — | — |
| Structure | 2 | 8% | — | — | — |
| Engine | 1 | 4% | — | — | — |
| Fuel System, Gasoline | 1 | 4% | — | — | — |
| Power Train | 1 | 4% | — | — | — |
| Steering | 1 | 4% | — | — | — |
| Suspension | 1 | 4% | — | — | — |
| Vehicle Speed Control | 1 | 4% | 28,000 | — | — |
| Visibility/wiper | 1 | 4% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2016 Volkswagen CC recalls (6)
Tap a recall to see the problem, the risk and the fix.
Air bags: air bag/restraint control module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Risk: Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 4, 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
Unknown or other
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Fuel system, gasoline:delivery:fuel pump
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Seats:front assembly:head restraint
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk: If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Fix: Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
Latches/locks/linkages
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.
Risk: If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.
Fix: Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
I purchased my Volkswagen CC in 2019. It hasn't been officially 4 years of owning the vehicle, and the clock spring or air bag light comes on in which it seems every 1.5 years. It costs over $800 to repair, and the first repair was replaced by certified VW OEM parts. I can't get an inspection and…
When I put my car in drive (to move forward) from a cold start, the vehicle hesitates, does not respond to the accelerator pedal, and does not move. During this time, the transmission does not engage, and the vehicle shakes and produces a loud clunking sound from underneath. After that faulty…
unknown
Clock spring broke, now NO airbag and nothing on the steering panel works including the horn and airbag. First I was told by the dealship that it was a California car so they would fix it, today I was told they would not. So we are driving a car with NO airbag. They want $700 to replace this part…
The clock spring in the steering wheel broke causing the airbag light to come on, the audio controls on the steering wheel to stop working and a noise coming out of the wheel when I turn it. The failure has been confirmed by a mechanic. There were no symptoms of the issue prior to failure.
Other Volkswagen CC years
| Year | Complaints | Recalls |
|---|---|---|
| 2017 CC | 4 | 3 |
| 2016 | 26 | 6 |
| 2015 CC | 30 | 4 |
| 2014 CC | 80 | 5 |
| 2013 CC | 148 | 5 |
| 2012 CC | 230 | 6 |
| 2011 CC | 86 | 4 |
| 2010 CC | 242 | 4 |
| 2009 CC | 136 | 4 |
| 2008 CC | 1 | 0 |
See all Volkswagen CC problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
Similar Volkswagen models
Embed this 2016 Volkswagen CC badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2016 Volkswagen CC?
Owners most often report air bags, fuel/propulsion system, electrical system problems. The top one, air bags, accounts for 11 complaints.
Was there a recall on the 2016 Volkswagen CC?
Yes, 6 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2016 Volkswagen CC a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other CC model years, the 2016 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.