2010 Volkswagen EOS Problems, Complaints & Recalls

Source: NHTSA · Updated Jan 30, 2023 · 69 owner complaints analyzed

Compared with other EOS years
More complaints than other years 3rd of 10 for complaints
NHTSA crash rating
Not rated

Owners have filed 69 complaints with NHTSA about the 2010 Volkswagen EOS. That ranks 3rd out of 10 EOS model years for complaints. The most reported problem area is air bags (24 complaints, 35%), typically at around 55,600 miles. There are 2 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.

Volkswagen EOS
VW Eos. Representative photo; appearance varies by model year. Photo: Rudolf Stricker, CC BY-SA 3.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2010 Volkswagen EOS problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags24 · ~55,600 mi
Power Train22 · ~78,000 mi
Engine9 · ~36,178 mi
Service Brakes6 · ~63,000 mi
Electrical System5 · ~62,133 mi
Steering3 · ~97,200 mi
Unknown or Other3 · ~56,200 mi
Exterior Lighting2 · ~73,500 mi
Fuel System, Gasoline2 · ~60,000 mi
Electronic Stability Control (esc)1 · ~25 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags2435%55,600——
Power Train2232%78,000——
Engine913%36,178——
Service Brakes69%63,000——
Electrical System57%62,133——
Steering34%97,200——
Unknown or Other34%56,200——
Exterior Lighting23%73,500——
Fuel System, Gasoline23%60,000——
Electronic Stability Control (esc)11%25——
Engine and Engine Cooling11%———
Fuel/propulsion System11%107——
Service Brakes, Air11%50,000——
Structure11%26,000——
Traction Control System11%63,000——
Vehicle Speed Control11%65,000——
Visibility11%26,000——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2016, with 18 complaints
2011: 1201112012: 2201222014: 2201422015: 5201552016: 182016182017: 122017122018: 102018102019: 8201982020: 4202042021: 4202142022: 2202222023: 120231

n = 69 complaints · Source: NHTSA

2010 Volkswagen EOS recalls (2)

Tap a recall to see the problem, the risk and the fix.

Air bags:frontal:driver side:inflator moduleMar 6, 2018 · NHTSA campaign 18V148000 · 363,713 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Air bags:frontalAug 4, 2015 · NHTSA campaign 15V483000 · 415,825 vehicles

Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

NHTSA defect investigations

  • Air Bag Clockspring Failure (EA18003) — opened Apr 18, 2018, still open.
  • Air Bag Clockspring Failure (RQ17009) — opened Nov 13, 2017, closed May 4, 2018.
  • Air Bag Clockspring Failure (PE15010) — opened Mar 24, 2015, closed Sep 28, 2015, led to recall 15V483000.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

Drove the car to the bank when trying to leave the car would not start. We towed the car to the volkswagen dealership `and they said it the engine and some other faults totaling over $21000.00 Now the car is back home and not repaired.

Engine · received Jan 30, 2023 · NHTSA complaint 11504490

The contact owns a 2010 Volkswagen EOS. The contact stated while coming to a complete stop, the vehicle stalled. The message "Transmission Overheating. See Owner’s Manual" was displayed. The contact turned off and restarted the vehicle. The contact was able to continue driving. The vehicle was…

Power Train · received Oct 17, 2022 · NHTSA complaint 11489587

The contact owns a 2010 Volkswagen EOS. The contact stated that while driving at 45 MPH, the vehicle loss motive power with several unknown warning lights illuminated. The contact stated that white smoke started coming from the vehicle. The contact steered the vehicle to the side of the road. The…

Service Brakes, Air · received Jan 12, 2022 · NHTSA complaint 11447174

HAVE OWNED THE VEHICLE 2017 EOS..LIKE RELIGION ..I HAVE THE VEHICLE SERVIED REGULARLY OIL CHANGES AND BASIC MAINTENANCE AS PRESCRIBED BY MY MECHANIC 97,517 AND THE MOTOR GOES OUT ...IN A BUSY INTERSECTION NO POWER LIGHTS "ALL COME ON'' LOOKS LIKE A CHRISTMAS TREE ON MY DASH... TOW TO MY MECHANIC…

Power Train · received Nov 17, 2021 · NHTSA complaint 11440815

Abs control module is displaying fault code 01130; this is a recall on certain vw and audi's manufactured in 2009 thru 2014. Car is skidding on wet road as this affects traction control, too. Has vw considered a broader recall of the abs module.

Service Brakes · received May 8, 2021 · NHTSA complaint 11415635

Other Volkswagen EOS years

← 2009 EOS · 2011 EOS →

YearComplaintsRecalls
2016 EOS42
2015 EOS32
2014 EOS403
2013 EOS264
2012 EOS944
2011 EOS182
2010692
2009 EOS842
2008 EOS470
2007 EOS400

See all Volkswagen EOS problems by year, every Volkswagen model, or the Volkswagen VIN decoder.

Similar Volkswagen models

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Frequently asked questions

What are the most common problems with the 2010 Volkswagen EOS?

Owners most often report air bags, power train, engine problems. The top one, air bags, accounts for 24 complaints.

Was there a recall on the 2010 Volkswagen EOS?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2010 Volkswagen EOS a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EOS model years, the 2010 has more complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.