2011 Volkswagen EOS Problems, Complaints & Recalls
- Compared with other EOS years
- Far fewer complaints than other years 8th of 10 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 18 complaints with NHTSA about the 2011 Volkswagen EOS. That ranks 8th out of 10 EOS model years for complaints. The most reported problem area is air bags (10 complaints, 56%), typically at around 36,500 miles. Complaints mention 2 crashes, 1 injury. There are 2 safety recalls covering this model year. NHTSA has opened 3 defect investigations involving it.
- 18owner complaints
- 2safety recalls
- 3NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Volkswagen EOS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 10 | 56% | 36,500 | — | — |
| Electrical System | 2 | 11% | 78,057 | — | — |
| Power Train | 2 | 11% | 38,750 | — | — |
| Service Brakes | 2 | 11% | — | — | — |
| Unknown or Other | 2 | 11% | — | — | — |
| Engine | 1 | 6% | — | — | — |
| Forward Collision Avoidance | 1 | 6% | — | — | — |
| Structure | 1 | 6% | 45,000 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Volkswagen EOS recalls (2)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Air bags:frontal
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix: Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Air Bag Clockspring Failure (EA18003) — opened Apr 18, 2018, still open.
- Air Bag Clockspring Failure (RQ17009) — opened Nov 13, 2017, closed May 4, 2018.
- Air Bag Clockspring Failure (PE15010) — opened Mar 24, 2015, closed Sep 28, 2015, led to recall 15V483000.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Unable to drive vehicle ABS system failure - no braking is possible. ABS warning light and loss of braking control while attempting to drive. The module part recall 45F2 does not apply to my year 2011 vehicle. Though the previous year there is a recall for the part by VW. VW representatives will…
My ABS/ ESC light was on and the brake light was flashing randomly. After diagnostics it appears the ABS module is intermittently not receiving power. Because of this the ABS/ESC system randomly does not work as it should. This seems to be the same issue as the 16V-913 safety recall, but my car was…
I was driving out of town at approximately 50 mph when my car suddenly slowed to approximately 20 mph. I could not get the vehicle to go above 20 mph. I pulled it off of the road and turned the car off. I restarted and again it would not get past 20 mph. When i switched the car to manual mode it…
Started my car after work and noticed half my exterior lights didn't work. Checked the fuses and f16 fuse was melted.
Takata recall. Receive notice that i have faulty takata airbags a few years ago. Approximately one year later i received a notice that a temporary repair was available that would swap the original airbag with a replacement module of the original design that did not include a drying agent. That…
Other Volkswagen EOS years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 EOS | 4 | 2 |
| 2015 EOS | 3 | 2 |
| 2014 EOS | 40 | 3 |
| 2013 EOS | 26 | 4 |
| 2012 EOS | 94 | 4 |
| 2011 | 18 | 2 |
| 2010 EOS | 69 | 2 |
| 2009 EOS | 84 | 2 |
| 2008 EOS | 47 | 0 |
| 2007 EOS | 40 | 0 |
See all Volkswagen EOS problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
Similar Volkswagen models
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Frequently asked questions
What are the most common problems with the 2011 Volkswagen EOS?
Owners most often report air bags, electrical system, power train problems. The top one, air bags, accounts for 10 complaints.
Was there a recall on the 2011 Volkswagen EOS?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Volkswagen EOS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EOS model years, the 2011 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.