2014 Volkswagen EOS Problems, Complaints & Recalls
- Compared with other EOS years
- About as many complaints as other years 5th of 10 for complaints
- Safety recalls
- 3 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 40 complaints with NHTSA about the 2014 Volkswagen EOS. That ranks 5th out of 10 EOS model years for complaints. The most reported problem area is air bags (31 complaints, 78%), typically at around 16,000 miles. Complaints mention 1 injury. There are 3 safety recalls covering this model year. NHTSA has opened 1 defect investigation involving it.
- 40owner complaints
- 3safety recalls
- 1NHTSA investigations
- 0complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2014 Volkswagen EOS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 31 | 78% | 16,000 | — | — |
| Electrical System | 4 | 10% | 80,000 | — | — |
| Unknown or Other | 3 | 8% | 52,000 | — | — |
| Forward Collision Avoidance | 2 | 5% | — | — | — |
| Power Train | 2 | 5% | 16,800 | — | — |
| Seat Belts | 1 | 3% | — | — | — |
| Steering | 1 | 3% | — | — | — |
| Vehicle Speed Control | 1 | 3% | — | — | — |
| Visibility | 1 | 3% | 2,900 | — | — |
| Visibility/wiper | 1 | 3% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2014 Volkswagen EOS recalls (3)
Tap a recall to see the problem, the risk and the fix.
Unknown or other
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix: Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
Air bags:frontal:driver side:inflator module
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Fix: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Air Bag Clockspring Failure (EA18003) — opened Apr 18, 2018, still open.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
When pushing the driver side seat belt into the buckle, it instantly unlatched buckles. Yea it can be inspected. If in a car accident the driver could be seriously injured or fatally injured. I contacted Germain Westerville, Ohio who informed me itâs not under warranty and it would be $500 - $600…
The contact owns a 2014 Volkswagen EOS. The contact stated that while operating, a burning odor was present inside the cabin of the vehicle. Later, while operating the vehicle, the front driver's side seat became extremely hot, causing the driver's back and legs to become burned. The contact…
I have the RNS510 radio which the NHTSA has received concerns about and there are several Tec Bulletins in regards to the radio not functioning properly. When this radio goes out due to the need of over priced software update, we loose our Bluetooth and backup cameras! Backup camera we installed so…
We have the Xenon headlights, which requires us to have headlight washers on our cars due to safety issue for the other drivers on the road so they donât get blinded, whoâs is great if 1) they worked most of the time 2) people did not start pulling the fuse or discontinuing the hose so it hit…
1) The flip up backup camera, yes it is available for inspection. I do have intentions to try and fix it like all the others unless asked to wait. 2) we bought a car with a backup camera for the safety of our 19 year old and others around her after she has crashed her car going fwd, we would hate…
Other Volkswagen EOS years
| Year | Complaints | Recalls |
|---|---|---|
| 2016 EOS | 4 | 2 |
| 2015 EOS | 3 | 2 |
| 2014 | 40 | 3 |
| 2013 EOS | 26 | 4 |
| 2012 EOS | 94 | 4 |
| 2011 EOS | 18 | 2 |
| 2010 EOS | 69 | 2 |
| 2009 EOS | 84 | 2 |
| 2008 EOS | 47 | 0 |
| 2007 EOS | 40 | 0 |
See all Volkswagen EOS problems by year, every Volkswagen model, or the Volkswagen VIN decoder.
Similar Volkswagen models
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Frequently asked questions
What are the most common problems with the 2014 Volkswagen EOS?
Owners most often report air bags, electrical system, unknown or other problems. The top one, air bags, accounts for 31 complaints.
Was there a recall on the 2014 Volkswagen EOS?
Yes, 3 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2014 Volkswagen EOS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other EOS model years, the 2014 has about as many complaints as a typical year. Always get a pre-purchase inspection and check the VIN for open recalls.