Volkswagen Jetta Suspension Problems
Owners have filed 197 complaints with NHTSA about suspension problems on the Volkswagen Jetta across 28 model years. The 2019 model year has the most (16). The words owners use most often: “coil spring” (17% of reports).
- 197suspension complaints
- —median miles at failure
- 11mention a crash
- 3mention an injury
- 3related recalls
- 29%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Coil spring: mentioned in 33 of 197 complaints (17%)
- Front suspension: mentioned in 12 of 197 complaints (6%)
- Control arm: mentioned in 11 of 197 complaints (6%)
At what mileage do suspension problems happen?
Based on 102 complaints that reported the odometer reading.
How serious are the reports?
Of 197 complaints, 11 mention a crash, 2 a fire, 3 an injury.
Volkswagen Jetta suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2024 Jetta | 2 | 4% | — |
| 2023 Jetta | 1 | 2% | — |
| 2022 Jetta | 1 | 2% | — |
| 2021 Jetta | 1 | 1% | — |
| 2020 Jetta | 3 | 6% | — |
| 2019 Jetta | 16 | 3% | 5,514 |
| 2017 Jetta | 4 | 3% | 99,000 |
| 2016 Jetta | 1 | 1% | — |
| 2015 Jetta | 14 | 7% | 60,000 |
| 2014 Jetta | 9 | 2% | 24,505 |
| 2013 Jetta | 14 | 3% | 38,300 |
| 2012 Jetta | 10 | 2% | 22,506 |
| 2011 Jetta | 7 | 1% | 67,000 |
| 2010 Jetta | 13 | 2% | 85,000 |
| 2009 Jetta | 6 | 1% | 69,600 |
| 2008 Jetta | 2 | 1% | 72,124 |
| 2007 Jetta | 5 | 2% | 96,000 |
| 2006 Jetta | 7 | 1% | 3,700 |
| 2005 Jetta | 5 | 2% | 107,250 |
| 2004 Jetta | 3 | 1% | 72,188 |
| 2003 Jetta | 6 | 1% | 76,200 |
| 2002 Jetta | 10 | 1% | 79,751 |
| 2001 Jetta | 10 | 1% | 82,500 |
| 2000 Jetta | 10 | 2% | 11,000 |
| 1999 Jetta | 12 | 3% | 41,000 |
| 1998 Jetta | 9 | 5% | 120,000 |
| 1997 Jetta | 5 | 9% | 36,721 |
| 1995 Jetta | 11 | 5% | 84,000 |
When owners reported it
Related recalls (3)
Suspension:rear:springs:coil springs
Model years: 2019
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
Suspension:rear:springs:coil springs
Model years: 2019
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.
Risk: If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Fix: Volkswagen has notified owners, and dealers will replace the rear axle coil springs, free of charge. The recall began January 31, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J2/42J3.
Suspension:rear
Model years: 2011, 2012, 2013
Problem: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
Risk: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Fix: Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
On September 25th 2026, while driving my 2020 Volkswagen Jetta south on Route 12, the driver-front wheel completely separated from the vehicle while in motion. The vehicle suffered an immediate loss of structural control, and the undercarriage dropped directly onto the roadway, causing extensive…
On July 24,2026 my 2019 VWJetta with 44,000 miles on the odometer was brought to a local independent service center for routine maintenance and a NY State inspection. Surprisingly, it failed inspection due to a broken left rear coil spring. Service center personal informed me that a broken coil…
Left coil spring suddenly broke while driving at highway speed which could have punctured the tire. This is part of NHTSA 19V188000, however my VIN was not included in VW recall code 42J5.
VW 2019 Jetta R-line had rear coil spring failure (cracked) at 55,000mi. VW did have a NTSB recall on 2019 Jettas, however the VIN was not included. At 107,000mi the rear coil spring on the other side failed (cracked). VW dealer indicated replacements are on back-order and they don't know when they…
Rear left coil spring snapped mid driving, breaking off a 3 inch piece. Car now rattles when it goes over bumps. Upon looking under the car, the right rear coil spring is corroded and snapped as well.
Frequently asked questions
Do all Volkswagen Jettas have suspension problems?
No. NHTSA has 197 owner complaints about suspension for the Volkswagen Jetta. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Volkswagen Jetta suspension?
Yes: 3 safety recalls list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
What do owners say about suspension problems on the Volkswagen Jetta?
The most frequent phrase is “coil spring”, in 33 of 197 complaints, followed by “front suspension” (12).
Other Volkswagen Jetta problems
- Electrical System problems (2,099)
- Power Train problems (1,600)
- Engine problems (1,083)
- Engine and Engine Cooling problems (854)
- Air Bags problems (839)
- Fuel/propulsion System problems (604)
- Fuel System, Diesel problems (527)
- Visibility problems (486)
See all Volkswagen Jetta problems.