2018 Cadillac XTS Problems, Complaints & Recalls
- Compared with other XTS years
- Not enough data 6th of 7 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 5 out of 5 stars
Owners have filed 7 complaints with NHTSA about the 2018 Cadillac XTS. That ranks 6th out of 7 XTS model years for complaints. The most reported problem area is unknown or other (3 complaints, 43%), typically at around 15,500 miles. Complaints mention 2 crashes. There is 1 safety recall covering this model year.
- 7owner complaints
- 1safety recalls
- 0NHTSA investigations
- 2complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2018 Cadillac XTS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 3 | 43% | 15,500 | — | — |
| Electrical System | 1 | 14% | — | — | — |
| Fuel/propulsion System | 1 | 14% | — | — | — |
| Service Brakes | 1 | 14% | — | — | — |
| Service Brakes, Hydraulic | 1 | 14% | 51,870 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2018 Cadillac XTS recalls (1)
Tap a recall to see the problem, the risk and the fix.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The contact owns a 2018 Cadillac XTS. The contact stated while driving 45 MPH and attempting to depress the brake pedal, the vehicle failed to respond as needed. The contact stated that the brakes had been previously replaced; however, the failure persisted. The contact self-diagnosed the vehicle…
In November of 2022 I noticed that after I would fill my 2018 Cadillac with fuel that it was extremely difficult to start. This same issue I had over the previous 4 years with my 2012 Buick Lacrosse twice and each time it was a GM #12690512 Vapor canister Purge Valve each time at over $300.00 to…
The screen on the CUE system cracked, spider web cracked. Under no particular conditions. I got in it one day and it was like that. The car is parked in a garage unless driven. I asked the dealership about this and if there was a recall. The dealership said they have had a lot of complaints about…
Infotainment center malfunctioning. Climate control, backup camera and nearly every convenience and safety feature disabled. Cadillac has attempted to fix 5 times and now says that it can not be corrected. Cadillac also acknowledges that this is a known issue. Screen pixelates and/or goes black…
Cadillac user experience (cue) continues to malfunction after recall updates were installed. Vehicle has had 4 attempted repairs to correct the defect problem still persist and presents a serious safety risk as visibility to hazards at the rear of the vehicle are impaired and in some cases reduced…
Other Cadillac XTS years
See all Cadillac XTS problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2018 Cadillac XTS?
Owners most often report unknown or other, electrical system, fuel/propulsion system problems. The top one, unknown or other, accounts for 3 complaints.
Was there a recall on the 2018 Cadillac XTS?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2018 Cadillac XTS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XTS model years, the 2018 has too little data to compare, and NHTSA rates it 5 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.