2019 Cadillac XTS Problems, Complaints & Recalls

Source: NHTSA · Updated Jun 10, 2025 · 5 owner complaints analyzed

Compared with other XTS years
Not enough data 7th of 7 for complaints
NHTSA crash rating
Not rated

Owners have filed 5 complaints with NHTSA about the 2019 Cadillac XTS. That ranks 7th out of 7 XTS model years for complaints. The most reported problem area is air bags (1 complaints, 20%). Complaints mention 1 crash. There are 2 safety recalls covering this model year.

Cadillac XTS
SDC11649. Representative photo; appearance varies by model year. Photo: Tino Rossini from Toronto, Canada, CC BY 2.0, via Wikimedia Commons.

Complaints are unverified owner reports and are not adjusted for sales volume.

Compare with another car

Most common 2019 Cadillac XTS problems

Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.

Air Bags1
Engine1
Power Train1
Seats1
Service Brakes1 · ~20,000 mi
Tires1
Unknown or Other1 · ~15,400 mi
Problem areaComplaintsShareMedian milesOwners mention mostTypical repair cost
Air Bags120%———
Engine120%———
Power Train120%———
Seats120%———
Service Brakes120%20,000——
Tires120%———
Unknown or Other120%15,400——

One complaint can list several problem areas, so shares can add up to more than 100%.

Complaints by year received

Peak: 2024, with 2 complaints
2019: 1201912021: 1202112024: 2202422025: 120251

n = 5 complaints · Source: NHTSA

2019 Cadillac XTS recalls (2)

Tap a recall to see the problem, the risk and the fix.

Seat belts:frontDec 19, 2018 · NHTSA campaign 18V899000 · 175 vehicles

Problem: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.

Risk: If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.

Fix: GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.

Service brakes, hydraulic:foundation components:disc:caliperAug 30, 2018 · NHTSA campaign 18V576000 · 210,628 vehicles

Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.

Recent owner reports

Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.

currently experiencing transmission shuddering — likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research I’ve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The…

Engine · received Jun 10, 2025 · NHTSA complaint 11665993

The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.

Tires · received Oct 18, 2024 · NHTSA complaint 11620551

The passenger present module in seat isn’t working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.

Seats · received Oct 18, 2024 · NHTSA complaint 11620684

Brakes failed to completely stop the vehicle once when backing out of a parking spot and again when pulling into a parking spot

Service Brakes · received Jan 2, 2021 · NHTSA complaint 11386070

The backup camera guide lines can barely be seen and in any sun light cannot be seen at all. At night , all you can see is what looks like snow. Cadillac says it is a software problem and there is no fix. This is a safety issue and need to be addressed there are numerous complaints about this and…

Unknown or Other · received Sep 11, 2019 · NHTSA complaint 11254679

Other Cadillac XTS years

← 2018 XTS

YearComplaintsRecalls
201952
2018 XTS71
2017 XTS240
2016 XTS220
2015 XTS143
2014 XTS504
2013 XTS1035

See all Cadillac XTS problems by year, every Cadillac model, or the Cadillac VIN decoder.

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Frequently asked questions

What are the most common problems with the 2019 Cadillac XTS?

Owners most often report air bags, engine, power train problems. The top one, air bags, accounts for 1 complaint.

Was there a recall on the 2019 Cadillac XTS?

Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.

Was the 2019 Cadillac XTS a good year?

Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XTS model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.