2019 Cadillac XTS Problems, Complaints & Recalls
- Compared with other XTS years
- Not enough data 7th of 7 for complaints
- Safety recalls
- 2 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 5 complaints with NHTSA about the 2019 Cadillac XTS. That ranks 7th out of 7 XTS model years for complaints. The most reported problem area is air bags (1 complaints, 20%). Complaints mention 1 crash. There are 2 safety recalls covering this model year.

- 5owner complaints
- 2safety recalls
- 0NHTSA investigations
- 1complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Cadillac XTS problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Air Bags | 1 | 20% | — | — | — |
| Engine | 1 | 20% | — | — | — |
| Power Train | 1 | 20% | — | — | — |
| Seats | 1 | 20% | — | — | — |
| Service Brakes | 1 | 20% | 20,000 | — | — |
| Tires | 1 | 20% | — | — | — |
| Unknown or Other | 1 | 20% | 15,400 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Cadillac XTS recalls (2)
Tap a recall to see the problem, the risk and the fix.
Seat belts:front
Problem: General Motors LLC (GM) is recalling certain 2019 Cadillac XTS vehicles. The front seat belt buckles may be missing a rivet that secures the buckle head to the cable mounting strap.
Risk: If the securing rivet is missing, the buckle may separate from the cable mounting strap in the event of a crash, preventing the occupant from being properly restrained, thereby increasing the risk of injury.
Fix: GM will notify owners, and dealers will inspect the front seat buckle assemblies, replacing them if the rivets are missing, free of charge. The recall began February 7, 2019. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N182204040.
Service brakes, hydraulic:foundation components:disc:caliper
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
currently experiencing transmission shuddering â likely due to a torque converter issue. This was confirmed by an experienced mechanic at the dealership of Cadillac. After doing deep research Iâve learned is documented in Technical Service Bulletins such as TSB 18-NA-355 and 19-NA-121. The…
The tire tech at Walmart was attempting to remove the tire when the side wall just blew out on my Yokohama 245 /40 20 tire.
The passenger present module in seat isnât working with air bag. Per Cadillac passenger seat module is inside the seat and needs replaced.
Brakes failed to completely stop the vehicle once when backing out of a parking spot and again when pulling into a parking spot
The backup camera guide lines can barely be seen and in any sun light cannot be seen at all. At night , all you can see is what looks like snow. Cadillac says it is a software problem and there is no fix. This is a safety issue and need to be addressed there are numerous complaints about this and…
Other Cadillac XTS years
See all Cadillac XTS problems by year, every Cadillac model, or the Cadillac VIN decoder.
Similar Cadillac models
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Frequently asked questions
What are the most common problems with the 2019 Cadillac XTS?
Owners most often report air bags, engine, power train problems. The top one, air bags, accounts for 1 complaint.
Was there a recall on the 2019 Cadillac XTS?
Yes, 2 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Cadillac XTS a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other XTS model years, the 2019 has too little data to compare. Always get a pre-purchase inspection and check the VIN for open recalls.