2018 Dodge Journey Electrical System Problems
Owners have filed 72 complaints with NHTSA about electrical system problems on the 2018 Dodge Journey, 31% of all complaints for this model year. Half of the reports with a mileage happened before 22,000 miles. The words owners use most often: “backup camera” (13% of reports).
- 72electrical system complaints
- 22,000median miles at failure
- 0mention a crash
- 0mention an injury
- 2related recalls
- 30%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Backup camera: mentioned in 9 of 72 complaints (13%)
- Rear view: mentioned in 6 of 72 complaints (8%)
- Key fob: mentioned in 6 of 72 complaints (8%)
- Chrysler jeep ram: mentioned in 5 of 72 complaints (7%)
At what mileage do electrical system problems happen?
Based on 25 complaints that reported the odometer reading.
How serious are the reports?
Of 72 complaints, 1 a fire.
Dodge Journey electrical system complaints by model year
| Model year | Electrical System complaints | Share of that year | Median miles |
|---|---|---|---|
| 2020 Journey | 19 | 29% | — |
| 2019 Journey | 23 | 23% | 15,375 |
| 2018 Journey | 72 | 31% | 22,000 |
| 2017 Journey | 59 | 30% | 35,750 |
| 2016 Journey | 85 | 22% | 61,000 |
| 2015 Journey | 118 | 21% | 47,500 |
| 2014 Journey | 106 | 25% | 47,000 |
| 2013 Journey | 73 | 21% | 57,000 |
| 2012 Journey | 116 | 31% | 85,000 |
| 2011 Journey | 43 | 25% | 80,000 |
| 2010 Journey | 600 | 61% | 79,000 |
| 2009 Journey | 767 | 54% | 80,000 |
| 2008 Journey | 6 | 75% | 91,000 |
| 2007 Journey | 1 | 25% | 57,000 |
When owners reported it
Related recalls (2)
Electrical system:wiring:front underhood
Problem: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Electrical system:software; vehicle speed control:cruise control; electrical system:wiring
Problem: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Fix: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
Sitting at red light and with out warning car turns off I place it in park and try to start car again as soon as I push the ignition to crank the car a huge explosion from under the hood blew the hood backwards striking the a-piler to the driver's door trapping me inside the car as flames were…
Was driving when power saver mode came on then died on the road. Charged the battery and it died 1 minute later checked the voltage and it appears the pump voltage regulator stopped working
The wires that control my windows no longer work because the wires are in my door jam and after years of opening and closing the door on the wires they are worn out
Frequently asked questions
Do all 2018 Dodge Journeys have electrical system problems?
No. NHTSA has 72 owner complaints about electrical system for the 2018 Dodge Journey (31% of the 236 complaints for this model year). Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the 2018 Dodge Journey electrical system?
Yes: 2 safety recalls list electrical system. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
At what mileage do electrical system problems start?
The median reported mileage is 22,000 miles: half of the reports with a mileage came before that.
What do owners say about electrical system problems on the 2018 Dodge Journey?
The most frequent phrase is “backup camera”, in 9 of 72 complaints, followed by “rear view” (6).
See all 2018 Dodge Journey problems or electrical system problems across all Journey years.