2019 Dodge Journey Problems, Complaints & Recalls
- Compared with other Journey years
- Far fewer complaints than other years 11th of 14 for complaints
- Safety recalls
- 1 recall: check your VIN
- NHTSA crash rating
- 4 out of 5 stars
Owners have filed 102 complaints with NHTSA about the 2019 Dodge Journey. That ranks 11th out of 14 Journey model years for complaints. The most reported problem area is unknown or other (29 complaints, 28%), typically at around 44 miles. Complaints mention 7 crashes, 3 injuries. There is 1 safety recall covering this model year. NHTSA has opened 3 defect investigations involving it.
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- 102owner complaints
- 1safety recalls
- 3NHTSA investigations
- 7complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2019 Dodge Journey problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Unknown or Other | 29 | 28% | 44 | — | — |
| Electrical System | 23 | 23% | 15,375 | — | — |
| Back Over Prevention | 19 | 19% | 83,000 | — | — |
| Air Bags | 9 | 9% | 45,000 | — | — |
| Engine | 9 | 9% | 38,000 | — | — |
| Exterior Lighting | 8 | 8% | 48,024 | — | — |
| Power Train | 7 | 7% | 52,169 | — | — |
| Seat Belts | 5 | 5% | 10,000 | — | — |
| Service Brakes | 5 | 5% | 16,500 | — | — |
| Seats | 4 | 4% | — | — | — |
| Visibility/wiper | 4 | 4% | — | — | — |
| Fuel/propulsion System | 3 | 3% | 24,370 | — | — |
| Structure | 3 | 3% | 5,500 | — | — |
| Steering | 2 | 2% | — | — | — |
| Child Seat | 1 | 1% | 92,122 | — | — |
| Electronic Stability Control (esc) | 1 | 1% | 1,750 | — | — |
| Forward Collision Avoidance | 1 | 1% | — | — | — |
| Service Brakes, Hydraulic | 1 | 1% | 47,000 | — | — |
| Vehicle Speed Control | 1 | 1% | 25,739 | — | — |
| Wheels | 1 | 1% | 5,500 | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2019 Dodge Journey recalls (1)
Tap a recall to see the problem, the risk and the fix.
Back over prevention: sensing system: camera
Problem: Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
Risk: A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Vehicle entrapment (EA24003) — opened Aug 1, 2024, still open.
- Back up camera failure (PE24006) — opened Feb 27, 2024, closed Sep 26, 2025, led to recall 25E052.
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
The vehicle was involved in a collision. The airbags didnât not deploy. The front of the vehicle is very smashed.
The contact owns a 2019 Dodge Journey. The contact stated that while accelerating from a stop, the vehicle lost automotive power. The vehicle was restarted and then towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The…
My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to âthe old fashioned wayâ of looking behind either side when backing up. Itâs just terrifying because you canât see all that the rear view camera…
Every day when I backup my 2019 Dodge Journey I can not use my rear view mirror to safely backup ? Why ? Because the rear view camera which is still is in recall status is located within the rear view mirror and blocks out my ability to use the mirror. How much longer will I have to wait for…
I went to the dealership for the recall, and they said that they changed the camera. But that did not fix it. They told me it was a wiring issue or something in the radio. They did not fix the recall. They wanted me to pay for a diagnostic.
Other Dodge Journey years
← 2018 Journey · 2020 Journey →
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Journey | 65 | 1 |
| 2019 | 102 | 1 |
| 2018 Journey | 236 | 6 |
| 2017 Journey | 199 | 2 |
| 2016 Journey | 388 | 4 |
| 2015 Journey | 553 | 6 |
| 2014 Journey | 416 | 7 |
| 2013 Journey | 353 | 4 |
| 2012 Journey | 376 | 6 |
| 2011 Journey | 169 | 4 |
| 2010 Journey | 988 | 3 |
| 2009 Journey | 1,433 | 8 |
| 2008 Journey | 8 | 0 |
| 2007 Journey | 4 | 0 |
See all Dodge Journey problems by year, every Dodge model, or the Dodge VIN decoder.
Similar Dodge models
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Frequently asked questions
What are the most common problems with the 2019 Dodge Journey?
Owners most often report unknown or other, electrical system, back over prevention problems. The top one, unknown or other, accounts for 29 complaints.
Was there a recall on the 2019 Dodge Journey?
Yes, 1 safety recall. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2019 Dodge Journey a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Journey model years, the 2019 has far fewer complaints than most years, and NHTSA rates it 4 out of 5 stars overall in crash tests. Always get a pre-purchase inspection and check the VIN for open recalls.