2011 Dodge Journey Problems, Complaints & Recalls
- Compared with other Journey years
- Far fewer complaints than other years 10th of 14 for complaints
- Safety recalls
- 4 recalls: check your VIN
- NHTSA crash rating
- Not rated
Owners have filed 169 complaints with NHTSA about the 2011 Dodge Journey. That ranks 10th out of 14 Journey model years for complaints. The most reported problem area is service brakes (47 complaints, 28%), typically at around 26,500 miles. Complaints mention 7 crashes, 4 fires, 10 injuries. There are 4 safety recalls covering this model year. NHTSA has opened 2 defect investigations involving it.
.jpg){kind=link}
- 169owner complaints
- 4safety recalls
- 2NHTSA investigations
- 7complaints mentioning a crash
Complaints are unverified owner reports and are not adjusted for sales volume.
Most common 2011 Dodge Journey problems
Complaints grouped by the part of the car owners reported, with the median mileage when the problem happened.
| Problem area | Complaints | Share | Median miles | Owners mention most | Typical repair cost |
|---|---|---|---|---|---|
| Service Brakes | 47 | 28% | 26,500 | — | — |
| Electrical System | 43 | 25% | 80,000 | — | — |
| Engine | 29 | 17% | 89,000 | — | — |
| Steering | 23 | 14% | 70,500 | — | — |
| Power Train | 20 | 12% | 85,000 | — | — |
| Air Bags | 14 | 8% | 98,246 | — | — |
| Unknown or Other | 14 | 8% | 67,900 | — | — |
| Exterior Lighting | 8 | 5% | 105,300 | — | — |
| Service Brakes, Hydraulic | 8 | 5% | 14,500 | — | — |
| Electronic Stability Control (esc) | 7 | 4% | 69,656 | — | — |
| Vehicle Speed Control | 7 | 4% | 39,966 | — | — |
| Engine and Engine Cooling | 5 | 3% | 45,000 | — | — |
| Suspension | 5 | 3% | 61,653 | — | — |
| Fuel/propulsion System | 3 | 2% | 66,334 | — | — |
| Tires | 3 | 2% | 35,602 | — | — |
| Visibility/wiper | 3 | 2% | 50,250 | — | — |
| Wheels | 3 | 2% | 12,776 | — | — |
| Equipment | 2 | 1% | 4,000 | — | — |
| Fuel System, Gasoline | 2 | 1% | 136,500 | — | — |
| Seats | 2 | 1% | 55,249 | — | — |
| Equipment Adaptive/mobility | 1 | 1% | 18,064 | — | — |
| Latches/locks/linkages | 1 | 1% | 80,000 | — | — |
| Seat Belts | 1 | 1% | — | — | — |
| Structure | 1 | 1% | — | — | — |
One complaint can list several problem areas, so shares can add up to more than 100%.
Complaints by year received
2011 Dodge Journey recalls (4)
Tap a recall to see the problem, the risk and the fix.
Air bags:frontal
Problem: Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.
Risk: Unexpected deployment of the driver's frontal air bag increases the risk of a crash or driver injury.
Fix: Chrysler will notify owners, and dealers will inspect the air bag wiring within the steering wheel, replacing it if necessary. A protective cover will also be installed. These repairs will be made free of charge. The recall began August 28, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T47.
Steering:hydraulic power assist:hose, piping, and connections
Problem: Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.
Risk: A loss of power steering assist may require extra steering effort, especially at lower speeds, increasing the risk of a crash.
Fix: Chrysler will notify owners, and dealers will replace the power steering return hoses, steel tubes, and power steering oil cooler, free of charge. The recall began on May 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S08.
Engine and engine cooling:engine
Problem: Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.
Risk: If the displaced engine cover contacts the exhaust manifold, there would be an increased risk of a vehicle fire.
Fix: Chrysler will notify owners, and dealers will install an improved mounting system for the engine cover, free of charge. The recall began on October 15, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R32.
Steering:column
Problem: Chrysler is recalling certain model year 2011dodge journey, jeep wrangler, chrysler 200, chrysler 200 convertible, dodge avenger, dodge nitro, jeep liberty, dodge caliber, jeep compass, jeep patriot, dodge grand caravan and chrysler town & country vehicles. Some of these vehicles may have been built with a missing or incorrectly installed steering column pivot rivet.
Risk: A missing or incorrectly installed rivet could compromise the ability of the steering column to support the occupant loads in the event of a frontal crash, decreasing the effectiveness of the frontal impact safety system. As a result, the condition may increase the potential for injury in a frontal crash.
Fix: Dealers will inspect for rivet presence and alignment and repair the steering column pivot as required, free of charge. The safety recall began on july 4, 2011. Owners may contact chrysler at 1-800-853-1403.
To see whether a specific car still has an open recall, enter its VIN on NHTSA's official recall lookup. You can also decode a VIN here.
NHTSA defect investigations
- Vehicle entrapment (EA24003) — opened Aug 1, 2024, still open.
- Active Head Rest Inadvertent Deployment (PE19014) — opened Sep 9, 2019, closed Feb 25, 2026.
Recent owner reports
Short excerpts of the latest complaints filed with NHTSA, with personal details removed. Full reports can be searched on NHTSA.gov.
Power steering starts leaking in cold climates resulting in tightness and difficulty in steering wheel . recall code s08
Stirring wheel fluid hose has burst during cold weather, and will lose control of wheel. My car wasnât listed in the recall for that said issue for other dodge journeyâs. I had it repair ones and now its doing it again.
The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard with the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the…
The contact owns a 2011 Dodge Journey. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The vehicle was not able to restart after each failure. The vehicle was towed to the residence. The vehicle was taken to an independent mechanic where it was…
The contact owned a 2011 Dodge Journey. The contact received notification of the NHTSA Campaign Number: 15V431000 (Engine and Engine Cooling). The vehicle was repaired, however, the failure recurred while the vehicle was stopped at a stop sign, and the contact saw flames coming from the hood. The…
Other Dodge Journey years
← 2010 Journey · 2012 Journey →
| Year | Complaints | Recalls |
|---|---|---|
| 2020 Journey | 65 | 1 |
| 2019 Journey | 102 | 1 |
| 2018 Journey | 236 | 6 |
| 2017 Journey | 199 | 2 |
| 2016 Journey | 388 | 4 |
| 2015 Journey | 553 | 6 |
| 2014 Journey | 416 | 7 |
| 2013 Journey | 353 | 4 |
| 2012 Journey | 376 | 6 |
| 2011 | 169 | 4 |
| 2010 Journey | 988 | 3 |
| 2009 Journey | 1,433 | 8 |
| 2008 Journey | 8 | 0 |
| 2007 Journey | 4 | 0 |
See all Dodge Journey problems by year, every Dodge model, or the Dodge VIN decoder.
Similar Dodge models
Embed this 2011 Dodge Journey badge on your site
Copy this code into your blog or forum post. It shows live complaint and recall counts and links back here.
Frequently asked questions
What are the most common problems with the 2011 Dodge Journey?
Owners most often report service brakes, electrical system, engine problems. The top one, service brakes, accounts for 47 complaints.
Was there a recall on the 2011 Dodge Journey?
Yes, 4 safety recalls. Enter your VIN at NHTSA.gov to check whether the repairs were done on your car.
Was the 2011 Dodge Journey a good year?
Complaint data can't fully answer that, because counts aren't adjusted for sales. Compared with other Journey model years, the 2011 has far fewer complaints than most years. Always get a pre-purchase inspection and check the VIN for open recalls.