Ford Explorer Suspension Problems
Owners have filed 1,690 complaints with NHTSA about suspension problems on the Ford Explorer across 31 model years. The 2002 model year has the most (422). The words owners use most often: “wheel bearings” (7% of reports).
- 1,690suspension complaints
- —median miles at failure
- 113mention a crash
- 59mention an injury
- 10related recalls
- $1,100typical repair cost reported by owners
- 39%of reports with a speed happened at 50+ mph
What owners describe
Phrases that appear unusually often in these complaints compared with complaints about other cars.
- Wheel bearings: mentioned in 119 of 1,690 complaints (7%)
- Rear coil: mentioned in 106 of 1,690 complaints (6%)
- Sway bar: mentioned in 90 of 1,690 complaints (5%)
- Toe link: mentioned in 87 of 1,690 complaints (5%)
How much does it cost to fix?
Owners who wrote down what they paid or were quoted put the typical suspension repair on the Ford Explorer at $1,100, and half of them between $700 and $2,100.
Based on 56 NHTSA complaints about this problem alone that state a repair bill or quote (2000–2024), converted to 2026 dollars with the U.S. consumer price index. These are owners' own figures, not a quote: they include dealer quotes, and owners who file complaints often faced larger repairs, so they can run higher than typical shop prices. Prices vary by shop, region and warranty coverage. How we calculate this.
At what mileage do suspension problems happen?
Based on 816 complaints that reported the odometer reading.
How serious are the reports?
Of 1,690 complaints, 113 mention a crash, 4 a fire, 59 an injury.
Ford Explorer suspension complaints by model year
| Model year | Suspension complaints | Share of that year | Median miles |
|---|---|---|---|
| 2025 Explorer | 3 | 3% | 2,289 |
| 2024 Explorer | 3 | 14% | 7,352 |
| 2023 Explorer | 14 | 13% | 3,000 |
| 2022 Explorer | 13 | 5% | — |
| 2021 Explorer | 15 | 3% | 6,010 |
| 2020 Explorer | 35 | 3% | 43,000 |
| 2019 Explorer | 11 | 4% | 88,086 |
| 2018 Explorer | 23 | 3% | 62,500 |
| 2017 Explorer | 57 | 3% | 43,500 |
| 2016 Explorer | 73 | 3% | 67,000 |
| 2015 Explorer | 83 | 5% | 76,000 |
| 2014 Explorer | 103 | 6% | 82,500 |
| 2013 Explorer | 79 | 4% | 96,500 |
| 2012 Explorer | 22 | 3% | 135,500 |
| 2011 Explorer | 24 | 2% | 125,525 |
| 2010 Explorer | 4 | 3% | 35,000 |
| 2009 Explorer | 1 | 3% | — |
| 2008 Explorer | 3 | 2% | 76,000 |
| 2007 Explorer | 6 | 3% | 52,000 |
| 2006 Explorer | 5 | 1% | 45,000 |
| 2005 Explorer | 15 | 3% | 62,376 |
| 2004 Explorer | 37 | 3% | 65,950 |
| 2003 Explorer | 63 | 6% | 72,203 |
| 2002 Explorer | 422 | 13% | 80,000 |
| 2001 Explorer | 43 | 11% | 92,000 |
| 2000 Explorer | 62 | 7% | 57,000 |
| 1999 Explorer | 65 | 5% | 113,850 |
| 1998 Explorer | 111 | 6% | 90,000 |
| 1997 Explorer | 105 | 6% | 117,500 |
| 1996 Explorer | 97 | 7% | 140,000 |
| 1995 Explorer | 93 | 11% | 127,000 |
When owners reported it
Related recalls (10)
Suspension:rear
Model years: 2017, 2018, 2019
Problem: Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Fix: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
Suspension:front:macpherson strut; steering:linkages:knuckle:spindle:arm
Model years: 2023
Problem: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
Risk: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.
Fix: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
Suspension:rear
Model years: 2021
Problem: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.
Risk: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
Fix: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
Suspension:rear
Model years: 2011, 2012, 2013
Problem: Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Fix: Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.
Suspension:rear
Model years: 2013, 2014, 2015, 2016, 2017
Problem: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Risk: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.
Suspension:rear
Model years: 2013, 2014, 2015, 2016, 2017
Problem: Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Suspension:rear
Model years: 2020
Problem: Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Risk: Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
Suspension:rear
Model years: 2011, 2012, 2013, 2014, 2015, 2016, 2017
Problem: Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.
Suspension:rear
Model years: 2014, 2015
Problem: Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Explorer vehicles manufactured January 17, 2014 to May 31, 2014. The affected vehicles may have improperly welded rear suspension toe links that may fracture.
Risk: A fracture of the rear suspension toe link may result in a loss of steering control, increasing the risk of a crash.
Fix: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. The recall began on November 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S18.
Suspension
Model years: 1995, 1996, 1997
Problem: Vehicle description: sport utility vehicles. Under certain conditions, a front sway bar link can fracture.
Risk: Vehicle handling could be affected, increasing the risk of a crash.
Fix: Dealers will replace both the left and right front sway bar links.
What owners report
Short excerpts of recent complaints, with personal details removed. Full reports are on NHTSA.gov.
I am submitting this complaint involving suspension on 2023 Ford Explorer. Dealership has replaced the right front stunt mount two times. The problem is still not corrected.
Car was purchased brand new from Ford Dealership in May 2023. In September 2026, brought car in for 20,000 mile service at Ford Dealership in San Jose, California to discover that both rear shock absorbers are already worn and shocks are leaking. Dealer recommended that they needed to be replaced…
Failure of replaced toelinks to be properly torque or design flaw. The toelinks continue to slide out of alignment and kick bottomf of both tires out. Causes instability in car, issues with differential and unnecessary wear of rear tires.
2 incomplete recalls
See attached document for complaint.
Frequently asked questions
Do all Ford Explorers have suspension problems?
No. NHTSA has 1,690 owner complaints about suspension for the Ford Explorer. Complaint data shows that the problem is reported, not how many of all cars sold are affected.
Was there a recall on the Ford Explorer suspension?
Yes: 10 safety recalls list suspension. Check your VIN on NHTSA.gov to see whether the fix was done on your car.
How much does it cost to fix suspension problems on the Ford Explorer?
Owners report a typical cost of $1,100 (half paid between $700 and $2,100), from 56 complaints that state a repair bill or quote, in 2026 dollars.
What do owners say about suspension problems on the Ford Explorer?
The most frequent phrase is “wheel bearings”, in 119 of 1,690 complaints, followed by “rear coil” (106).
Other Ford Explorer problems
- Power Train problems (5,091)
- Structure problems (4,912)
- Steering problems (4,059)
- Tires problems (2,965)
- Engine problems (2,057)
- Electrical System problems (2,036)
- Engine and Engine Cooling problems (1,752)
- Vehicle Speed Control problems (1,672)
See all Ford Explorer problems.